MINI of Glencoe North Shore
Glencoe, IL
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10,000 mile service The service at fields is unmatched, i was in the market for a new car for the mrs and as we shopped when we would visit the service departments of var The service at fields is unmatched, i was in the market for a new car for the mrs and as we shopped when we would visit the service departments of various other dealerships I keep comparing it to Fields. Thus the reason I am on my 3rd purchase of a new car and they have all been at Fields, It is all because of the service department. Keep up the great job More
QX70 Tommy Excellent Tech team Tommy service coordinator and Adam tech - best in the business- excellent diagnosis overnight parts- courtesy and knowledge. Excel Excellent Tech team Tommy service coordinator and Adam tech - best in the business- excellent diagnosis overnight parts- courtesy and knowledge. Excellent explanation and responses for the questions - just fabulous More
Great Service and Dealership The service is always prompt and professional. The advisor and other advisors kept me informed on any update and if there were any issues found during The service is always prompt and professional. The advisor and other advisors kept me informed on any update and if there were any issues found during the service. This is the only Infiniti dealer/service I only trust compared to other places. More
First service visit Went in for the 1st service visit for my 2016 Q50. Service went according to schedule. My representatve, Rianna was exceptionally friendly, profession Went in for the 1st service visit for my 2016 Q50. Service went according to schedule. My representatve, Rianna was exceptionally friendly, professional and helpful. More
New car purchase Arlind was fantastic! He was very knowledgeable and helpful. Arlind was not pushy or too sale-y. We would definitely recommend him and use him again Arlind was fantastic! He was very knowledgeable and helpful. Arlind was not pushy or too sale-y. We would definitely recommend him and use him again! More
December service Great experience as usual. Dealership is clean and I love that you can work or watch tv. The staff is friendly but not too intrusive. Great experience as usual. Dealership is clean and I love that you can work or watch tv. The staff is friendly but not too intrusive. More
Great experience My infinity sales representative Luke was outstanding I highly recommend him to anybody buying a new or used infinity. The other individual that was My infinity sales representative Luke was outstanding I highly recommend him to anybody buying a new or used infinity. The other individual that was outstanding and did amazing job and very knowledgeable of the infinity product was Matt. I would also like to thank the nice lady at the Cafe Great Customer service . Everyone at the dealership did a Great job. Thank you. T.Owens More
met my needs I met with mike adamczyk and explained what car i was looking for. We went over the options and I decided which vehicle I wanted. I explained to Mike I met with mike adamczyk and explained what car i was looking for. We went over the options and I decided which vehicle I wanted. I explained to Mike that I was rather difficult to deal with, but he met or exceeded the things that I wanted regarding the delivery of the vehicle. When the car was delivered it was perfect, Mike explained all the features, set up the Infiniti in-touch for my account. It was a truly a great car buying experience. More
Winter service event Brought my wife's car in for free winter service. Met with the new service manager David Ritter. Enjoyed some hot coffee and a complementary test driv Brought my wife's car in for free winter service. Met with the new service manager David Ritter. Enjoyed some hot coffee and a complementary test drive of a new car. Also got my oil changed. Everything went great!! No pushy sales people. More
Exceptional Service Rating Fields Infiniti exceptional is an easy decision. The Service Dept. goes above and beyond in every way. Including, thoroughly explaining the wor Rating Fields Infiniti exceptional is an easy decision. The Service Dept. goes above and beyond in every way. Including, thoroughly explaining the work being performed on my car, completing the work in a timely manner, and making me feel like a valued customer. More