MINI of Fairfield County - Service Center

The people are nice but the waiting area is spartan and uninviting. Wait times are long. A better area would help. Too, turn down the music a little. Super annoying. uninviting. Wait times are long. A better area would help. Too, turn down the music a little. Super annoying. More

I want to say thank you to the service team at Mini of Fairfield county. I had a problem with my car and called the service department. Even though my car was purchase in a different state, they said I sh Fairfield county. I had a problem with my car and called the service department. Even though my car was purchase in a different state, they said I should bring the car in. The car was not drivable and I had to have it towed, just two days before thanksgiving. Although the required part was not in stock and needed to be ordered. My car was fixed and running as good as new in just a few days. Thank you Mini of Fairfield county for making the process so easy. More

Amazing experience from making the appointment to payment. I will definitely return to this dealership. payment. I will definitely return to this dealership. More

Place is amazing. So friendly. Went for service and got a loaner car. When picked up my car was cleaned inside and out. Will definitely buy my next car there too!! So friendly. Went for service and got a loaner car. When picked up my car was cleaned inside and out. Will definitely buy my next car there too!! More

Service advisor Kara was great Loaner was appreciated Car was clean Took care of everything Thanks Kara was clean Took care of everything Thanks Kara More

Fabrizio was fantastic when we bought our mini convertible with all the features we were interested in. The service we received was also fantastic and prompt as well as flexible time wise. We are convertible with all the features we were interested in. The service we received was also fantastic and prompt as well as flexible time wise. We are still learning about more features. Its like a Microsoft,IBM,Apple,Nividia on wheels. More

The service reception was professional, prompt and made me feel like a valued customer. I knew exactly what to expect and they answered my questions regarding my financial and car needs.. me feel like a valued customer. I knew exactly what to expect and they answered my questions regarding my financial and car needs.. More

Everything was completed in a timely manner and everyone was friendly and i would definitely come back for service. was friendly and i would definitely come back for service. More

Based on my experience, the team that I interacted with was not customer centric. I went there twice for the same thing and left feeling that I was a bother to them. was not customer centric. I went there twice for the same thing and left feeling that I was a bother to them. More

Fast service, clear description of what service would occur, friendly and positive energy with service desk. occur, friendly and positive energy with service desk. More