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MINI of Fairfield County - Service Center

Darien, CT

4.7
532 Reviews

532 Reviews of MINI of Fairfield County - Service Center

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March 21, 2021

We have been driving Minis different models for 15 years. We had good service over all all those years.; especially the service department. John was excellent & now is is retiring & Peter is great at prese More

by STEPHENPHCHEUNG
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed
March 19, 2021

This team runs a tight ship. They answered calls promptly. Kept me informed. Were courteous and went the extra mile to care for my car More

by COREY45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Great service and communication with the customer. The problem with my car was identified quickly and repaired with no hassle and was covered under warranty. More

by PaCeFaCe36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Very friendly, well informed and good communication. Peter is the best service representative i have dealt with in many years. Loaner service also very good. More

by FERRNIC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed
March 17, 2021

Always great to work with and are always thorough. Service performed quickly and they are excellent at communicating with their customers and giving an an entire overview of what has been serviced on More

by DEANNANICOLE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

My recent experience having my mini serviced was just like my last one a year ago. Excellent, Quick, efficient and very professional staff. I love them! More

by LNOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
March 13, 2021

Polite and very helpful. Would recommend Dealer ship to anyone looking for a Great car and good service. Also like that they offer a loaner vehicle when service is needed. More

by WILLMILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed
March 11, 2021

Impressive processes altogether. From online appointment scheduling to valet service to sending a short movie about a faulty tire and constantly keeping me in the loop via text messages. Very competent and More

by ludwig.willisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
Mar 12, 2021 -

MINI of Fairfield County responded

Thank you Mr. Willisch

March 09, 2021

stopped in for wiper blade change and to check tire pressures without appt. Took us right away and work completed while we waited. Peter even polished away some Fender marks from shrinking garage openi More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed
March 08, 2021

You guys are very helpful and understanding. I really appreciate it considering I don't have much positive experience with dealers around here. Thank you. More

by DAVIDKHILDEBRANDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
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