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MINI of Fairfield County - Service Center

Darien, CT

4.7
532 Reviews

532 Reviews of MINI of Fairfield County - Service Center

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April 22, 2021

Thanks so much for fitting me in when an unexpected icon indicated my brakes needed replacing. And for providing a loner on such short notice. I’m appreciative! More

by MRSSCHWARTZ
Recommend Dealer
Yes
Employees Worked With
Everyone was great
April 21, 2021

All your people, from desk reception and billing to your mechanics, are so very polite and helpful. It feels all very white glove but without the snobbery! The loaners always tempt me to buy brand new but I More

by TOMTOMMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed, Liz Escobar
April 14, 2021

Want to keep my car on top shape and never an issue...but felt a little expensive...thanks for taking care of my Mini. I’ll be back. More

by MMCCARTHY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
April 12, 2021

Everyone was very helpful and professional. They accommodated me when I had to make a change in my appointment time. The loaner was clean and new. More

by NICKYCLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Robustello, Peter Reed, Liz Escobar
April 12, 2021

They are Very efficient and polite. The loaner car was clean. I was called promptly when my car was ready. I will definitely use them again. More

by MBGRAN33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed
April 10, 2021

Mechanic Tyshaun‘s work excellent! His tires & brakes video spectacular, Countryman drives like a dream. A standing ovation of appreciation and expertise to Tyshaun! Thank you🎉 More

by WELSHJEANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyshaun , Vince Robustello, Peter Reed, Liz Escobar
April 09, 2021

Mini of Fairfield County has the most responsive sales and service teams I have ever dealt with - incredibly helpful. No wonder they have a loyal following. More

by ROBERT_A_CORDANO
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Robustello, Peter Reed, Liz Escobar
April 08, 2021

They were very friendly and personable very attentive very helpful I would recommend this dealership to anyone who would love to buy mini Cooper because the personalities in the service department were g More

by E.N.CORRIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Robustello, Peter Reed, Liz Escobar
April 06, 2021

Great customer care and thorough attention to my car, making sure to check and triple check that the issue had been resolved before releasing it. The car wash helped, too! More

by CHOSTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed
April 06, 2021

Excellent customer service. Service department was super helpful, honest and friendly. I was able to get a same day appointment for a check engine light repair. They gave me a gorgeous courtesy car to drive More

by CHIROKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
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