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MINI of Fairfield County - Service Center

Darien, CT

4.7
532 Reviews

532 Reviews of MINI of Fairfield County - Service Center

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July 22, 2021

No complaints! The work was done efficiently, everyone in the process was kind, and the price was reasonable. They made it very easy to get the car into good shape. Thank you! More

by KATEBALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
July 21, 2021

altho the service went well and the dept was pleasant, it took longer than they said and i find it amazing that i cant be told what's wrong with my car or what it needs w/o paying an expensive diagnostic fee More

by CAT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Just a word of advice. Making people write something when they don’t want to leads to them not filling out the survey. I don’t want to write anything. More

by CFORESTER
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
July 16, 2021

I really like the video review of the car and my advisor, Liz, was great to work with. She explained the issues, pricing, and was able to get me into a loaner. More

by GGOLDBERG01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
July 14, 2021

This was my first service experience with my mini. Pete was awesome! Nice waiting area where I was able to get work done and enjoy the change of scenery. More

by TRISH LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed, Liz Escobar
July 08, 2021

Great experience with service dept. Peter and team communicated everything about the process, price and expectations proficiently. Excellent process overall, would highly recommend to Mini owners. More

by THETUNICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Robustello, Peter Reed, Liz Escobar
July 08, 2021

Service was tremendous! Accommodative, polite and professional. The advisors took a source of frustration (brake sensor issue on my new car) and turned it into a very easy fix. More

by Jeffdanile
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
In addition to Liz, the woman who helped with the loaner car set up was terrific., Liz Escobar
July 04, 2021

Quick and helpful on my service. Was able to pick up the next day. I had an oil change and repair to a light that was out More

by JOENELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed
July 01, 2021

Everything went very smoothly, I was impressed with the video I received about my car. I always second-guess when a service place tells you theres a lot of work to be done, it’s nice to actually see what t More

by victoriamarsh64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Robustello, Peter Reed, Liz Escobar
June 30, 2021

Everyone at Mini is super helpful and keeps me informed of progress. Everyone works hard and is knowledgeable. Very Mindful of my time snd prices. Works with me. Thank you all. More

by GINAGIANNONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed
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