MINI of Fairfield County - Service Center

Good customer service. The staff are friendly and keep you informed. The video review is helpful. Service is completed as promised in a timely manor. you informed. The video review is helpful. Service is completed as promised in a timely manor. More

Having to pay over $300 to replace a battery six months into a CPO car does not give me confidence with this dealerships commitment to customer. If they at least worked with me by at least splitting the co into a CPO car does not give me confidence with this dealerships commitment to customer. If they at least worked with me by at least splitting the cost, wouldnhave been a different experience. Bad first experience with Mini after sales support. Was planning to get another mini but would now consider another dealer/brand. More

Excellent service and customer service was first class. Would definitely go there again for service. Would recommend this dealership to all my friends and family. Would definitely go there again for service. Would recommend this dealership to all my friends and family. More

They do a great job. Helpful, informative, clear about the work being done. A great place to wait if you need to. My car is always clean when it’s done the work being done. A great place to wait if you need to. My car is always clean when it’s done More

We got there early and requested to see whether the simple oil change and 25000 inspection could be done. We got there at 10:30- ended up buying a maintenance plan for 1,800 - we asked to buy new tires simple oil change and 25000 inspection could be done. We got there at 10:30- ended up buying a maintenance plan for 1,800 - we asked to buy new tires which would have been almost 1,500 more.- but they said we needed to come in another day- IN 2 weeks. We ended up waitaing over 4 hours for an oil change- and a second visit in 2 weeks for the tires. The manager was not very nice. The lady who saw us directly was friendly. I think they need to have more people in or open on weekends or simply be nicer and efficient. More

Everything went very smoothly…. work explained to me very thoroughly, no issues with work done and checkout was painless. Would recommend to other mini customers. thoroughly, no issues with work done and checkout was painless. Would recommend to other mini customers. More

Very busy dealership but the service team is great about getting you in and out quickly. Peter is especially helpful and made everything go smoothly. getting you in and out quickly. Peter is especially helpful and made everything go smoothly. More

They did a good job wonderful work nice i love .it my car run 100% mod ting turn up burn road feeling so good mini to the world. run 100% mod ting turn up burn road feeling so good mini to the world. More

A damaged tire needed replacement on a trip. They got me right in and fixed it. Very helpful. I’d use this service center again. right in and fixed it. Very helpful. I’d use this service center again. More

Great!… the Service Advisor Liz was very nice … At first she said it would be a while before I got my car back because of all the maintenance stuff I was doing but pleasantly surprised that it only took a f she said it would be a while before I got my car back because of all the maintenance stuff I was doing but pleasantly surprised that it only took a few hours to complete …. They could of wiped some of the fluids off the engine cover and brake fluid area after replacing the fluids but I cleaned it up myself after I got home plus there was debris on my passenger floor mat after they changed out the cabin filter … but no big deal …. Just have to be aware and clean up after changing those things … overall great experience ….but pricey .$$$ More