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MINI of Fairfield County - Service Center

Darien, CT

4.7
532 Reviews

532 Reviews of MINI of Fairfield County - Service Center

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October 28, 2021

I received excellent service at Mini Fairfield. From the scheduling of the appointment to the arrangement of a loaner vehicle, care for my car, and communication throughout, the customer service was top not More

by TCGARNER1010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Reed
October 27, 2021

The service Department is terrific & well staffed. The staff is knowledgeable and obliging. Their estimate on wait time is accurate and service excellent. So happy to have a mini More

by S_THREE_CAPITAL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
October 26, 2021

Liz and Jacob do a great job. They always go above and beyond my vehicle service needs. Thanks again! More

by gil3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
October 26, 2021

I had a tire issue and the dealer was able to get me in and the tire replaced in the same afternoon. Very helpful. More

by GRANDIS.NYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed, Liz Escobar
October 22, 2021

Everyone was very nice. Easy check in and out.Loaner Everyone was very nice. Easy check in and out. Loaner mini was fun. My Mini appreciated her wash! More

by Joanne Carolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman who greeted me, who’s job it is to drive the car back to be serviced was incredibly nice. I did not catch his name unfortunately.
October 22, 2021

They are prompt, very organized . Car was ready when it was supposed to be . Was a big job ( 6 hours ) I was able to pick it up and miss rush hour traffic . AND MY CAR WAS CLEANED INDIDE AND OUT. A bonus More

by WHEELERAMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed, Liz Escobar
October 21, 2021

Great service, professional staff, very accommodating. I appreciate the video sent by the service tech. Informative and thoroughly done. Lucky to have this dealership. More

by LARSON ASSOCIATES, LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Very efficient and friendly. The loaner cars are fun to drive. I appreciate the car wash More

by KTSACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
October 21, 2021

Very helpful and explained the timing it would take and that I was covered with my maintenance plan More

by JOENELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2021

Very nice and courteous group. Always promptly following Very nice and courteous group. Always promptly following up with the status of my car. More

by Simo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Reed
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