MINI of Fairfield County - Service Center

Always fantastic and friendly service. Prices could be a bit lower and more competitive. And the 15 word minimum almost turned me away from leaving any feedback at all so reco removing that limitation. Not bit lower and more competitive. And the 15 word minimum almost turned me away from leaving any feedback at all so reco removing that limitation. Not everyone has 15 words to share. That’s a lot to ask. More

The All new staff in the service department, I found very unfriendly not welcoming. This unfriendly service attitude is totally opposite what this department has been like for me as a customer for 12 years! unfriendly not welcoming. This unfriendly service attitude is totally opposite what this department has been like for me as a customer for 12 years! I did not have a good experience! More

Mini of Fairfield service department has always been professional & courteous. Yesterday was no exception...great service! professional & courteous. Yesterday was no exception...great service! More

MINI of Fairfield County was ready and organized for my early morning drop off with a clean comparable loaner. The service was professional and extremely efficient. Staff was friendly. early morning drop off with a clean comparable loaner. The service was professional and extremely efficient. Staff was friendly. More

The team were fantastic and I would like to call out Liz. She is so customer orientated and very authentic. This is my first experience with your service dept but I have ordered a new mini for delivery next She is so customer orientated and very authentic. This is my first experience with your service dept but I have ordered a new mini for delivery next year. I feel really encouraged by this experience. More

Unfriendly, unwelcoming receptionist. Poor job of referring to client service rep….who is also unpleasant to deal with. As a 2 mini household…both bought from this dealership, the combination off poo referring to client service rep….who is also unpleasant to deal with. As a 2 mini household…both bought from this dealership, the combination off poor customer service and high cost of mini service and repair has ensured that we will not be buying another mini, and certainly not from this dealership. More

Great experience. Very friendly staff and very quick turnaround. Was under the time estimated. Highly recommend turnaround. Was under the time estimated. Highly recommend More

Scheduling the appoint online was a breeze; communication with the service folks was seamless. Loved the video walk around of the car by the mechanic as he explained things. with the service folks was seamless. Loved the video walk around of the car by the mechanic as he explained things. More

Everyone I have ever dealt with at this dealership over the past 6 years has been extremely pleasant and my annual service has always gone very smoothly. They return your car washed inside and out and eve the past 6 years has been extremely pleasant and my annual service has always gone very smoothly. They return your car washed inside and out and even arrange and pay for an Uber ride home for you if you don’t need a rental car! More

Same problem persists Fairfield can’t seem to fixSame Same problem persists Fairfield can’t seem to fix Same issue since purchased car Very unhappy Extended warranty expiring soon and still my fixed Same problem persists Fairfield can’t seem to fix Same issue since purchased car Very unhappy Extended warranty expiring soon and still my fixed More