532 Reviews of MINI of Fairfield County - Service Center
Very good service and communication. Vallet service available by phone for maintenance. Easy pick up and drop off process Vallet service available by phone for maintenance. Easy pick up and drop off process More
Always fast and service advisor Cara Rizzo is ALWAYS courteous., efficient and very helpful. Her expertise and unwavering commitment.as a trusted advisor has always been helpful. courteous., efficient and very helpful. Her expertise and unwavering commitment.as a trusted advisor has always been helpful. More
Always excellent service. Questions are answered thoroughly and I trust their advice completely. I am never made to feel like I am being sold something that isn't completely n Questions are answered thoroughly and I trust their advice completely. I am never made to feel like I am being sold something that isn't completely nessesary and, as it happens, Mini's are so reliable and the warranty so comprehensive, I rarely need any out-of-pocket work. Service associates are absolutely wonderful. I drive a MINI but, I receive BMW service. More
The staff at the service desk treat customers as people and individuals They seem to be concerned about the cost to you not maximizing profits. and individuals They seem to be concerned about the cost to you not maximizing profits. More
Much better service than Ray Catena MINI of Westchester! I just had four new tires installed on my 2019 MINI Hardtop at MINI if Fairfield County and it was relatively easy and quick — unlike the simple oil I just had four new tires installed on my 2019 MINI Hardtop at MINI if Fairfield County and it was relatively easy and quick — unlike the simple oil change at Westchester MINI that took nearly SIX HOURS on a Saturday while I waited. These people are nice, courteous, skillful and actually seem to appreciate my business. More
I absolutely love my MINI from the moment I bought it - almost 8 yrs ago now. And I've enjoyed the consistently excellent service at MINI in Darien. I've been quite worried about the engine light being o almost 8 yrs ago now. And I've enjoyed the consistently excellent service at MINI in Darien. I've been quite worried about the engine light being off/on in recent months and knew some serious repair work was called for. I came prepared for a long wait - to include my annual oil change/service, but as Cara explained extensive work required I leave the car for a couple of day and very kindly arranged for a loaner car. I was a bit nervous as I got behind the wheel of a nice new model MINI - at age 85 I'm not happy about adapting to "new" technology and the long drive home to Milford. But Cara was simply marvelous and patient showing me how the new features worked. Midway home, I realized I'd quite grown to love and enjoy this new Mini. And seriously treating myself to a new model perhaps next year. But I must thank Cara again for all her kindnesses - she is a real pleasure to deal with - always so efficient, professional and oh so helpful. More
I have been going to MINI of Fairfield County for over 10 years. Super people in service and sales. A+ years. Super people in service and sales. A+ More
Friendly helpful service. On time. Received a demo from sales for questions I had. Very happy. On time. Received a demo from sales for questions I had. Very happy. More
Everyone at MINI of Fairfield County is great, from sales to finance to service. I love my Cooper S convertible! I am very particular about my car and I like things just so, and my service advisor Cara is to finance to service. I love my Cooper S convertible! I am very particular about my car and I like things just so, and my service advisor Cara is always so patient and attentive and I appreciate that. They are straightforward about the service that needs to be performed and their prices are fair. Themis in Parts is very helpful as well. Overall, dealing with MINI of Fairfield County has been a pleasant and low stress experience. Thanks guys! More
MINI of Fairfield County is a true class A operation. Their service is second to none.Scott,Cara, and Tim truly understand customer support and satisfaction. Their service is second to none.Scott,Cara, and Tim truly understand customer support and satisfaction. More