MINI of Fairfield County - Service Center

We value the quality service. They always take the time to thoroughly explain what is needed, answer all questions, and keep us updated regarding the timing of repairs. We don't like having to visit, but a to thoroughly explain what is needed, answer all questions, and keep us updated regarding the timing of repairs. We don't like having to visit, but appreciate their service when we do. More

They are competent friendly helpful and they get the job done timely and as promised. done timely and as promised. More

I just wanted a water pump to be fitted and had to argue to avoid a diagnosis charge. I knew the diagnosis already. The manager had to be consulted before they agreed to waive the charge. I had to sign a di to avoid a diagnosis charge. I knew the diagnosis already. The manager had to be consulted before they agreed to waive the charge. I had to sign a disclaimer. It’s never nice to have company policy quoted at you when it isn’t properly understood. They changed the water pump and had to admit it was defective. Otherwise, they did the work well and even sent me details of others things that needed doing (which sounds a lot like diagnosis to me). Not very happy. Not sure I’ll be back. More

The Service Department is top notch! The process is easy and timely and the communication is great. The people are very friendly and professional. and timely and the communication is great. The people are very friendly and professional. More

Very efficient, considerate of my time commitments, clear communication and the desk staff was friendly communication and the desk staff was friendly More

Great service and a wonderful communication with the customers. I’m so happy with my car results and of course I’m coming back😃 customers. I’m so happy with my car results and of course I’m coming back😃 More

I have always used mini of Fairfield and it has always been a great experience and very professional. Cara Rizzo was wonderful. Thanks again, John Giacchetti been a great experience and very professional. Cara Rizzo was wonderful. Thanks again, John Giacchetti More

Super pleased with Mini of Fairfield service. Liz Escobar was amazing. She kept me up to date with what was going on with my mini. She was clear in her explanation of what was wrong. In addition she was very was amazing. She kept me up to date with what was going on with my mini. She was clear in her explanation of what was wrong. In addition she was very sweet. More

Great customer service, friendly, polite and knowledgeable. Service area is clean and the whole experience was a pleasure. knowledgeable. Service area is clean and the whole experience was a pleasure. More