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MINI of Fairfield County - Service Center

Darien, CT

4.7
532 Reviews

532 Reviews of MINI of Fairfield County - Service Center

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February 10, 2022

Good service. Good communication using text messages to make appointment etc. Cool video of undercarriage provided. But very expensive rates for routine maintenance services. More

by kenmarcuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylu Mollo , Liz Escobar
February 10, 2022

Excellent service. Delighted to have valet service during COVID. Appreciated video of work done. All concerns taken care of plus a few added touches. Communications with Carla were great. A great service exp More

by WJSWANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

People are great. Pricing is a joke. Almost $600 to update programming along with a forced oil change to complete the program update. Insane. More

by YININN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

very fast service, good communication, however was not able to get loaner car and was charged for diagnostic testing which would not have happened at my home dealership More

by ANABELLE.MURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
February 08, 2022

The service advisor Cara was excellent. She was knowledgeable and efficient and confident. Cara has good people person skills. More

by jo-jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zappulla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
February 05, 2022

Car service was quick and efficient! Service advisor was courteous and efficient too! Loaner perfect More

by MROSE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

Great dealership I’m going to get my next mini there. Just wished they had more inventory but due to supply chain issues no one has cars on the lots. Five stars for this dealship More

by Alan mendelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
February 03, 2022

The service is prompt and courteous. Liz stayed in touch with me throughout the day with updates on my car, answered questions, and was proactive in ensuring that I was satisfied in every respect. More

by CASSSHAW56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
February 03, 2022

MINI of Fairfield County continue to provide great service. They are tied in to technology and will show you openly what service is completed (via SMS / video clip). The ability to also use a loaner d More

by PETERKAIEKVALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
February 02, 2022

Excellent effortless service. My car was picked up and delivered back to my home the same day. More

by NANDREWS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
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