MINI of Fairfield County - Service Center

I called to say I was running late and if I could have the shuttle available and if there was anything I could do ahead of time so I could get to work and they said no just a signature and I could be off the shuttle available and if there was anything I could do ahead of time so I could get to work and they said no just a signature and I could be off to work. When I arrived it took me longer than I had expected in line to finally get into the shuttle. Then when I was at work I received a call. I returned the call and spoke with the someone but not the one who left the message. She never told the other one that I called. So I had to call about 330 to check to see if anyone was going to pick me up like I had asked in the morning. She said she she could have an Uber pick me up. I asked what about the shuttle that I’ve always had since I’ve been bringing my car there forever. More

They promptly addressed my repair including managing the warranty process. I felt in good hands. warranty process. I felt in good hands. More

Very friendly staff. Very customer focused. Excellent communication and cost effective with the customer in mind! Very customer focused. Excellent communication and cost effective with the customer in mind! More

A HUGE thank you to the team at MINI of Fairfield County! Most especially Liz Escobar, Cara, Scott and Jeff Laporte! You make me feel like a member of your family. When my dog, Blue, and I come in for servic Most especially Liz Escobar, Cara, Scott and Jeff Laporte! You make me feel like a member of your family. When my dog, Blue, and I come in for service, you have treats for her, coffee for me and you take such great care of us and our Mini S. Thank you for the excellent personalized service and for the great energy you put behind the work you do, people you help and the service you provide. Don’t stop what you do! You are ALL setting the bar so high and you do it with kindness, grace, care and professionalism! - Melissa Azulay and Blue More

Cara was fantastic. I had an appointment the following day but because of an emergency, I had to bring my clubman in. Cara did not hesitate to get me a loaner quickly so I had an appointment the following day but because of an emergency, I had to bring my clubman in. Cara did not hesitate to get me a loaner quickly so late in the afternoon. My questions were answered right away and I had a pleasant first time experience at the dealership. More

Amazing service from the video to the washed car and cleaned inside mats. Above and beyond Bravo!!! cleaned inside mats. Above and beyond Bravo!!! More

Being my first time in Fairfield mini cooper, I love the hospitality and friendly atmosphere hospitality and friendly atmosphere More

Very professional and efficient. Took me right away when I got there. Finish the job very quickly. Took me right away when I got there. Finish the job very quickly. More

I had a tire blow out on a long trip and they got me in and out in just a few hours. They were so helpful, speedy and great. So much appreciation for this crew. and out in just a few hours. They were so helpful, speedy and great. So much appreciation for this crew. More