MINI of Fairfield County - Service Center

My representative, Liz Escobar, was great to work with. She was friendly, professional, helpful and good about following up on my questions. She was friendly, professional, helpful and good about following up on my questions. More

Everyone was friendly and accommodating. Although I only went in for an oil change, they checked to make sure I didn't need anything else after barely driving for two years, which gave me pe Although I only went in for an oil change, they checked to make sure I didn't need anything else after barely driving for two years, which gave me peace of mind. More

Great customer service as always. They were courteous and timely. Thank you, very much appreciated. They were courteous and timely. Thank you, very much appreciated. More

Although the service was as expected and employees were friendly…I waited for a simple tire swap and balance for 5 hours. Put me in grid lock traffic and my entire day was shot not getting home until afte friendly…I waited for a simple tire swap and balance for 5 hours. Put me in grid lock traffic and my entire day was shot not getting home until after 5pm after leaving my home at 10am. Please consider giving a car to those of us that are committed to servicing our mini with you, regardless of the fact that we just moved here so of course didn’t buy it from you. I’m a customer- you take care of my car - you are storing my winter tires…I should rate a vehicle so I’m not sitting in your center for over 5 hours. Or get the work done quicker….5 hours is a long time for a tire swap and balance. More

The service was wonderful, they picked me up and dropped me off. They spent a long time trying to diagnose a problem with the computer and they kept me posted along the way. They figured it out and got it me off. They spent a long time trying to diagnose a problem with the computer and they kept me posted along the way. They figured it out and got it fixed up. Very professional and courteous. More

Absolutely Awesome Fabulous Staff Wonderful Technician They even sent me a video of the mechanic checking my car explaining exactly what needed to be done Best service I have ever received. All around Ex They even sent me a video of the mechanic checking my car explaining exactly what needed to be done Best service I have ever received. All around Excellent Experience from the moment I walked in greeted by the fabulous Front Desk Staff to the Mechanic who was Outstanding I highly recommend them! More

I think your price quotes are way too high. I have a Mercedes and I think I get fairer quotes from them on things like radio repair, thermostat repair, new tires. Also I don’t think your mechan I have a Mercedes and I think I get fairer quotes from them on things like radio repair, thermostat repair, new tires. Also I don’t think your mechanics are thorough. I went in for a pretty extensive problem where I had a full diagnostics done. Car returned to me with a check engine light on. Not okay. Had to return car for ANOTHER diagnostic and repair. Should have been caught the first time. More

Excellent service and follow up. Advisors are friendly and knowledgeable. Love working with them. Thanks Advisors are friendly and knowledgeable. Love working with them. Thanks More

Everything about dealing with the service at mini of Fairfield was assume. Quick,Friendly, Efficient. Fairfield was assume. Quick,Friendly, Efficient. More

Great care, listened to my concerns and addressed issues in a timely and efficient manner. in a timely and efficient manner. More