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MINI of Fairfield County - Service Center

Darien, CT

4.7
532 Reviews

532 Reviews of MINI of Fairfield County - Service Center

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May 18, 2022

Good attention to detail in service dept, easy loaner scheme and very helpful video afterwards of the work they performed More

by RINSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

Everyone was extremely helpful. From my first phone call, the service team helped me get towed and back on road fast. I was so grateful More

by LYNNEKERN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Picked up my car. Sent me a video inspection. Provided the service necessary, and returned my car to my driveway. Easy!! More

by NICKYCLIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
May 17, 2022

The video overview was great - customer service was prompt and informative- service was quick- thank you More

by Cozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
May 13, 2022

I’ve been going to this dealership for almost 15 years with 3 different MINI Cooper vehicles, they have always done an amazing job for us, often going above and beyond to service us. More

by LEE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
May 12, 2022

They handled my repair quickly and seemed committed to resolving an issue with my tachometer. They also addressed a recall issue with the passenger seat – and charged no fee for the work. More

by RiChArD@mOmPoPfIlMs.CoM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
May 11, 2022

I almost did not buy my 3 Mini from the dealership because service has been so poor What an amazing change!!! Front team members very helpful and polite! Service done on time and my car was More

by KSALVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
May 11, 2022

They helped me with an emergency flat tire in a timely manner and were very friendly. More

by TONYCOLAO62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
May 11, 2022

Friendly, competent and reliable service - I can always depend on a fair estimate and competitive pricing. More

by Cos Vic to ‘Sconset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
May 10, 2022

The service representative took time to understand what was needed and suggested options for review and consideration More

by NIKOSTT
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
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