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MINI of Fairfield County - Service Center

Darien, CT

4.7
532 Reviews

532 Reviews of MINI of Fairfield County - Service Center

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June 03, 2022

it is a nice area: clean, quick, helpful service,, good coffee. Good communication with the service dept. More

by MIKETANGNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lou
June 03, 2022

Everyone was very helpful and courteous. I would recommend Mini if Fairfield to anyone looking for a Mini More

by CASSIE2414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2022

No Wait, finished quickly, same loaner as my car. What’s not to like? Will go back More

by DPCHAMP87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou
June 02, 2022

Very helpful in confirming previous diagnostics and recommending measures to set sensors. Passed emissions the next day! More

by TED26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Always a great experience, very communicative and patient in sharing options and while I make decisions…though nothing is ever wrong with my car, just maintenance decisions. More

by THERESA_HATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
May 31, 2022

My service person, Lou, was knowledgeable. I was ordered a loaner car and my car was ready for pickup that same day. More

by ELLIE1252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou
May 30, 2022

Got my car back same day, when I was not expecting it for 3 days More

by AJIONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 27, 2022

Service on time. Car cleaned and provided recommended updates without being pushy. Have been happy with them for six years now. More

by MARK.GIBBENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
May 26, 2022

Such a top notch team! Plus a really great space to wait while my car was being serviced. More

by kathyjwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unfortunately didn’t write down his name but wish i did
May 25, 2022

the woman at the switchboard connected me immediately with the service department. lou merturi scheduled a pick up. basilio came and drove my car to the dealership for service. they completed the wor More

by AVILO39
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
lou merturi, Liz Escobar
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