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MINI of Fairfield County - Service Center

Darien, CT

4.7
532 Reviews

532 Reviews of MINI of Fairfield County - Service Center

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July 30, 2022

Cara was pleasant and great. Nice experience - trustworthy people and very timely. Showroom was good to work at while service was happening. More

by toddwolk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2022

Thorough, fast, professional and trustworthy. Made sure we understood options so could make best decision More

by MELORAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
July 23, 2022

Took mini in for oil change and check engine light at 8am, at 3pm they still hadn’t started working on car and told me it wouldn’t be ready until the next day. When I complained they were condescending a More

by tpretty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

Scott Miller, the service manager was amazing in helping me get two new tires on an emergency basis due to a blowout when hitting a huge pot hole on 95 in CT when traveling from SC to RI. Fast, friendly, a More

by Lsconti.bovis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabrizio Reda, motoring advisor
July 16, 2022

very professional service & treatment with loaner car available each time.....have never had a problem ,except traffic. More

by JASPANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
July 16, 2022

It took 2 plus weeks with my at the service Dept to find out my problem could not be corrected More

by DDQUALEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

The dealership had my car for two weeks and there was little to no communication. I found it to be unprofessional. I’m the one who had to reach out multiple times before hearing from them. More

by MARYROSEJULIAN87
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

very nice people and very professional people and so happy to have business with them More

by LORIALALI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2022

Great service, efficient and customer friendly. Everything done great and without any delays or problems More

by OCSMARITIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
July 12, 2022

Professional and great at keeping customers informed of progress with servicing. Love the valet pick up and drop off. More

by SallyY
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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