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MINI of Downtown Los Angeles
Los Angeles, CA
159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 159 reviews
January 27, 2023
Came in to see if I can trade in my car and was greet my Gerson Reynosa and he help me pick out the right MINI for me and it was easy and simple I was in and out in less then 2 hours and for a dealership th Gerson Reynosa and he help me pick out the right MINI for me and it was easy and simple I was in and out in less then 2 hours and for a dealership that’s fast after the whole sales process I was help by Paul he help me pair my phone and help me understand all the new gadgets for the my MINI overall 10/10 thanks Nick Alexander MINI and thank you Gerson and Paul More
by RealMINI24
Employees Worked With
Gerson,Paul
January 25, 2023
Order my MINI from Gerson Reynosa in November he was great thru the whole process kept me updated from beginning to the day I came to pick it up I can wait to Order my next MINI for my wife said f you a great thru the whole process kept me updated from beginning to the day I came to pick it up I can wait to Order my next MINI for my wife said f you are looking for a MINI come to Nick Alexander MINI and ask for Gerson More
by Gmanmini
Employees Worked With
Gerson Reynosa
December 27, 2022
This is my second MINI and I am so happy that Mr Gerson Reynosa was able to help me with both of them he is amazing no pressure and so laid back. He also help me move racks from my old mini to my new one i Reynosa was able to help me with both of them he is amazing no pressure and so laid back. He also help me move racks from my old mini to my new one if you are looking for a MINI come to Nick Alexander MINI and make sure to ask for Mr Gerson I will be coming back for my third for sure More
by Nurse_MINI23
Employees Worked With
Gerson Reynosa
December 18, 2022
Hello, I just want to inform what this place is. Please run away from this business if you value your money. To make a long story short, I had an oil sound problem on my Mini Cooper. Being a French Please run away from this business if you value your money. To make a long story short, I had an oil sound problem on my Mini Cooper. Being a French student and not knowing anyone here, I went to Mini thinking it would be more honest than an independent mechanic. This is the biggest mistake I've made in my life so far. They charged me $4000 to fix this problem. But in reality nothing was fixed because I still have this oil sound problem. I went to see them about 10 times between the end of September and the end of November to beg them to fix the problem I paid for. Each time they were unable to respond to my request. So I contacted the manager of this place, EDDIE CABRERA. This person explicitly told me that they had made a mistake. I asked for my money back, to which the manager did not reply negatively, asking only for some time to check with his hierarchy. Then I try to call him, what a waste of time he never answers. He ghosts me and plays dead hoping I'll give up my money. I've been trying to get news for 3 weeks now and no one keeps me informed. They stole from me and will never pay me back. This place is a fraud, a scam. Mr. CABRERA should be ashamed of ripping off an honest student for whom his $4000 represented all the savings of the last years. I hope this testimony will help you make your choice. No one will be able to say that he was not warned about this business. More
by Stanislas B
Employees Worked With
Eddie Cabrera
