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MINI of Darien

Darien, CT

4.9
1,108 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,108 reviews

June 03, 2022

I feel like the service here has greatly improved since 1) they began offering home pickup/dropoff of vehicles 2) they have started including a video walkthrough of the car while it's on the lift showing w More

by ABBYMSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Merturi
June 03, 2022

Incredible response and customer service. Like the old days- when customer service mattered to businesses and employ ease were trained to treat customers as though the were valued. Refreshing More

by CMACA61320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
June 02, 2022

Very helpful in confirming previous diagnostics and recommending measures to set sensors. Passed emissions the next day! More

by TED26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Rizzo
June 02, 2022

No Wait, finished quickly, same loaner as my car. What’s not to like? Will go back More

by DPCHAMP87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou
June 01, 2022

Jeffrey Laporte was so helpful! Made the entire experience of buying our certified preowned highly enjoyable. The entire team was responsive, friendly and professional. More

by stefsekara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
May 31, 2022

My service person, Lou, was knowledgeable. I was ordered a loaner car and my car was ready for pickup that same day. More

by ELLIE1252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou, Scott Miller, Cara Rizzo
May 31, 2022

They were very helpful and nice throughout the process, and I love everything about my new car! More

by Tracey L
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio, Jeffery Albanesi
May 31, 2022

Always a great experience, very communicative and patient in sharing options and while I make decisions…though nothing is ever wrong with my car, just maintenance decisions. More

by THERESA_HATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
May 30, 2022

Whole experience was very pleasant Jeff very knowledgeable about options and very nice to work with More

by nlhunt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
May 30, 2022

Got my car back same day, when I was not expecting it for 3 days More

by AJIONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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