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MINI of Darien

Darien, CT

4.9
1,108 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page. Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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154 Post Road

Darien, CT

06820

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Showing 1,108 reviews

June 18, 2022

It was fine. I wished they had washed my car given the amount of money I spent. Comfortable waiting area. More

by benedettig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t get anyones name so can’t comment.
June 18, 2022

Great pople, especially Kara and Scott. I am satisfied with a services provided at Mini. More

by ELENA_MIRONOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller, Cara Rizzo
June 17, 2022

Got me in really fast to fix brakes and got a loaner too. Very grateful to them to squeeze me in when the brake light came on before a 700 mile trip in a few days! More

by JPBILLHARDT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller, Cara Rizzo, Liz Escobar, Bill Skorvanek
June 16, 2022

It was super easy buying experience with good communication.Car arrived earlier than I expected. Great More

by YOZO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Laporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Teodosio
June 16, 2022

Not very impressed, spent a ton of money, now there’s a motor issue. Should have been told when I first brought my car. More

by larry karipides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Rizzo
June 15, 2022

Great service by great folks. They take great care of my mini countryman JCW. Best More

by Victor Olmedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller, Cara Rizzo
June 15, 2022

I have been a customer for the last 5 years. Excellent service and very helpful staff. More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

The dealer went out of its way to get in a part quickly and install it so I could leave on a planned trip! Excellent service from parts and repairs! More

by MARKKAUFMAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Themis in parts. Lou in service, Scott Miller
June 13, 2022

The service person named Lou was very helpful and did not push any additional services. He was fast, efficient and customer oriented. More

by Mei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou
June 10, 2022

The only reason to bring your car for a regular service to the original dealer is that one expects that they know the car the best. It was disappointing to experience that they not only included non necess More

by wdomittner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 10, 2022 -

wdomittner responded

The only reason to bring your car for a regular service to the original dealer is that one expects that they know the car the best. It was disappointing to experience that they not only included non necessary work as part of the service hiking up what already is a premium price that one would have gotten cheaper at any garage but that they tried to sell as much additional work that was not required at all. Instead of fixing a lose dashboard That covers electrical wires on the convertible roof I was told that I need a new one - cha Ching. After requesting to simply put the old one back on they finally did. Never again will I service my Mini at Mini of Fairfield. Lousy customer service only out to gauge their customers.

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