MINI of Clear Lake

Very Friendly Service! They went above and beyond! I worked with Rachel at Mini Cooper of Clear Lake. She was very helpful! I wS s first time car buyer and she was very patient and kind to answer all I worked with Rachel at Mini Cooper of Clear Lake. She was very helpful! I wS s first time car buyer and she was very patient and kind to answer all my questions and concerns. Since I lived far away they even brought the car to me! Really great service! More

So broke and disappointed! Buyers beware! Whether you're buying a new or used Mini, do your research. Mini does not stand behind its product or its customers. Do not rely on the name Mini alon Whether you're buying a new or used Mini, do your research. Mini does not stand behind its product or its customers. Do not rely on the name Mini alone because it means nothing. Many models are full of serious defects. So whatever you do get the longest warranty possible. We unknowingly bought one of those defective models. It's been in the shop over a dozen times since we bought it less than 2 years ago, including 2 total engine rebuilds. Caught in a trap, any money we might be able to save for a down payment on a new car is impossible because it's all going to Mini for repairs. To make matters worse, the cost of the techs' mistakes are passed onto you, so always check their work before you leave the shop. The company is not looking to attract loyal, lifelong customers. Sure, the representatives are courteous but are there only to ease the high prices and half-assed maintenence you are about to receive. My goal is to get rid of this Mini and never ever buy another one. More

The best. firstly I would like to thank Dittie Gattis for being such a wonderful agent, made my very first purchase easy, Worked with me from beginning to end, firstly I would like to thank Dittie Gattis for being such a wonderful agent, made my very first purchase easy, Worked with me from beginning to end, and I suspect she even went beyond the scope of her duties, she did an awesome job, truthful and genuinely friendly, had the best experience at this dealership. Recommended to all, if you're thinking of buying a mini, this dealership is the place to be. More

Car purchase Great customer service! Our Salesperson, Dottie G. knows mini coopers! This is who you must buy your next mini from! Good, honest, friendly people her Great customer service! Our Salesperson, Dottie G. knows mini coopers! This is who you must buy your next mini from! Good, honest, friendly people here! More

best service Lauren Duvall is my service representative. Best ever! I will buy another mini because of her! I will buy another mini this year at clear lake mini ju Lauren Duvall is my service representative. Best ever! I will buy another mini because of her! I will buy another mini this year at clear lake mini just because of the serve department More

FREAKIN' AWESOME PEOPLE TO DEAL WITH I traveled all the way from WICHITA FALLS to do business with Clear Lake MINI, the reason is simple.. Best price, best trade offer, best deal anywhere I traveled all the way from WICHITA FALLS to do business with Clear Lake MINI, the reason is simple.. Best price, best trade offer, best deal anywhere around. Rachel, my sales woman, was professional, polite, low pressure, very informative & not just a great believer in her product line, but she drives a nice MINI too. I would buy from her again, in a heart beat. If any of you MINI fans out there want one, or want another one, contact her right away!!!! You won't regret it. I bought this car for my wife on valentines day, she loves it!! Great cars all the way & this dealer has one for every budget too. If I won the lottery, I would buy a fleet of them for everyone I know. I am looking forward to the next one some day. Rachel, you & your people are the BEST!! More

too long and lied Took three days for scheduled maintenance after making appointment two weeks in advance. Lied about passenger seat sensor. The is documented problem w Took three days for scheduled maintenance after making appointment two weeks in advance. Lied about passenger seat sensor. The is documented problem with sensor interference from cell phones placed in seat. Dealer tried to charge us 500 to inspect problem and accused us of spilling water in seat. Customer standing in line behind us has same problem with seat More

An unexpected purchase I stopped by just to show my mom the car that was on my wish list for my birthday-Christmas gift to myself..I spoke to Ms. Dottie Gattis and she was e I stopped by just to show my mom the car that was on my wish list for my birthday-Christmas gift to myself..I spoke to Ms. Dottie Gattis and she was extremely helpful. Needless to say a week later, I was back driving off in my new Countryman. That was the best car buying experience EVER! More

Bought my 2014 Mini Cooper Hardtop Dottie was fantastic and amazing to work with!! She had the deal ready to go by the time I got there. She was prompt and professional at every step Dottie was fantastic and amazing to work with!! She had the deal ready to go by the time I got there. She was prompt and professional at every step of the way. Dottie took the time to make sure I was happy. She was very personable and I would do business with her again!! :D More

Professional, dedicated, way beyond expectations Dottie is the essence of professional representation for her company. She never pressured us in any way, just answered every question and let us take Dottie is the essence of professional representation for her company. She never pressured us in any way, just answered every question and let us take our time with our decision. We were particularly impressed with her after the sale also. At a time when many car salesmen just whoosh on to something else, Dottie took the time to make sure we were completely familiar with the new Mini features, and had everything we needed afterward. We felt she was building a relationship for the future, and she is definitely someone we will look forward to dealing with again. We have already recommended her to friends. More