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MINI of Clear Lake

Webster, TX

4.8
108 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 108 reviews

September 26, 2023

This dealership offers excellent customer service. They personalize their service to meet individual customer needs. More

by bless_his_name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
Sep 28, 2023 -

MINI of Clear Lake responded

We're thrilled to receive your feedback and to know that you've had an excellent customer service experience with us. Your satisfaction is our priority, and we're here to ensure that your automotive needs are met in the best possible way. Thank you for choosing MINI of Clear Lake, and we look forward to continuing to provide you with outstanding service in the future!

September 19, 2023

The most friendly environment, David our service advisor has been taking such a great care of our cars, David is family to us. Great staff, wonderful people. More

by JonRic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 22, 2023 -

MINI of Clear Lake responded

Thank you for your kind words about David! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 12, 2023

Very professional and attentive to detail. My service writer took great care of my needs. More

by Jererider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Garcia
Sep 17, 2023 -

MINI of Clear Lake responded

It's truly wonderful to hear that you had an amazing experience with MINI of Clear Lake and that the service advisor provided awesome assistance. Thank you for sharing your glowing review!

September 05, 2023

This Mini dealer did a good job of replacing my tire that had a nail in it. It took about three hours, which is a little longer than I thought it would. But, when they found that the tire had been purchased More

by Tpalmquist43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
Sep 08, 2023 -

MINI of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 21, 2023

Everyone wants help you out! Harry, the friendly rep who helped me out, made sure I had all my questions answered and issues addressed. I am very glad I’ve established a relation More

by Phil
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
Sep 14, 2023 -

MINI of Clear Lake responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

July 31, 2023

exceptional service, dedicated team. they went extra miles to repair and service my mini, including spending hours on the phone with my warranty provider. can't thank them enough for the More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Aug 03, 2023 -

MINI of Clear Lake responded

Bob, we're happy you found our staff to be so supportive during your experience here at MINI of Clear Lake.

July 30, 2023

From the moment I began my online purchase to driving my new Mini out the door...it was such a pleasure!! Everyone was so kind and friendly! I just took my MINI in for my first service appointment...WOW! More

by lh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 03, 2023 -

MINI of Clear Lake responded

Thank you for sharing your positive experience! We appreciate your visit and kind review!

July 26, 2023

I've always had good service from their Service Department, even when I had odd or difficult issues to tackle. More

by nicholas.c.radcliffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip
Jul 31, 2023 -

MINI of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 08, 2023

Omar was great. He and the dealership made the servicing of my Mini Cooper easy and they were informative throughout the entire process. Everyone at the dealership w More

by LB Mini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 07, 2023 -

MINI of Clear Lake responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that Omar and our service staff have succeeded in providing you with a great service experience! Mini of Clear Lake appreciates your patronage and we anticipate the opportunity to assist you again in the future.

July 08, 2023

Wonderful experience and great work. Would highly recommend. The check in process was easy and efficient. More

by Rickacaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Aug 01, 2023 -

MINI of Clear Lake responded

We appreciate your positive review about your recent experience with us!

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