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MINI of Clear Lake
Webster, TX
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I appreciate all the help and support from Joe Zuniga, he’s a very professional advisor and get answers and problems solved fast. I seriously thought it was going to take more time to fix my 2017 mini C he’s a very professional advisor and get answers and problems solved fast. I seriously thought it was going to take more time to fix my 2017 mini Cooper, but he pushed to make it happen sooner than I expected. Joe its very kind, helpful and understanding. I’m very pleased with the very positive results. He took his personal time to deal with the insurance and that give me a piece of mind. I didn’t know how to deal with them but he makes it look so easy. He’s experienced it a plus. Thank you for having professional advisers like JZ. Thank You Happy New Year 🎆 More
I am providing this as a factual account of what happened and is not meant to immune any of the staff at Mini of Clear Lake. You requested that I comment so here is my breakdown of the work performed on my and is not meant to immune any of the staff at Mini of Clear Lake. You requested that I comment so here is my breakdown of the work performed on my car. I had my Mini Countryman towed because the alternator failed. It took them two days to troubleshoot and find that the alternator had stopped working. Then it took a week to get a replacement alternator. Then they found an oil leak however they repaired that since it was still under warranty from the $5000 oil leak repair done in July. I did get a good cleaning. So here I am $2700 later. This horrible design of the engine makes servicing horrendous and expensive. I will never ever buy another Mini! More
MINI of Clear Lake, specifically the Service Department, is outstanding. Lukas is the most thorough and caring Service Advisor I have ever met. He’s the best! is outstanding. Lukas is the most thorough and caring Service Advisor I have ever met. He’s the best! More
I am a long time customer of Clear Lake BMW. I have always received the upmost level of customer service from the shop to the showroom. A social thanks to Joe Gomez who always tried to work th I have always received the upmost level of customer service from the shop to the showroom. A social thanks to Joe Gomez who always tried to work the correct deal when purchasing or leasing a vehicle. More