MINI of Clear Lake

Lukas made my experience GREAT! I appreciate the customer service and really felt like I mattered. Thanks Lukas I appreciate the customer service and really felt like I mattered. Thanks Lukas More

CONSUMER BEWARE! !! My wife took her car in to get it diagnosed for some error messages on the dash. One week later we were told we needed to replace a certain module !! My wife took her car in to get it diagnosed for some error messages on the dash. One week later we were told we needed to replace a certain module and that's why the lights would flicker. The module was replaced ($1200) and then were were told it was a different module and to do that one it would be an additional $1300. So after paying that and waiting another week to get the car back we went to pick it up. When we went the light was still flickering and the technician said it needed new brake light build and headlight bulb. Since that is something we can do we drove it home and changed those out. After all that it was still doing the same thing with the headlight flickering. Now the service department said a different module needs to be replace and that will be an additional $4500. So basically we have paid $2500 to get the car back the same way we took it in. I will never go back to Mini of Clearlake ever again. More

Everyone was very nice and helpful. The facilities was very clean, and presentable. While waiting there very calm place also. Very happy with the dealership. The facilities was very clean, and presentable. While waiting there very calm place also. Very happy with the dealership. More

The service is great! Everyone is very helpful and friendly. They keep you informed throughout your service. David is fantastic! I’ve been servicing my vehicle here for ov Everyone is very helpful and friendly. They keep you informed throughout your service. David is fantastic! I’ve been servicing my vehicle here for over 5 years. More

They did not fix the car. Took in for starting issues. They changed out the battery in the key fob. And said that was it. No! We took it to another auto repair shop that day Took in for starting issues. They changed out the battery in the key fob. And said that was it. No! We took it to another auto repair shop that day and it needed a new battery. There were 3 bad cells. So they never checked it. . Recommended unnecessary brake repairs. $950. Also confirmed by the other auto repair shot that the brakes were not even 50% worn. Not happy. More

Great place to get service with friendly, family like atmosphere. They always have fast service. atmosphere. They always have fast service. More

Always have a great experience at Clearlake BMW. The service staff is attentive and ultra professional. The facilities are great and actually prefer working there to my home office. No hesitation in The service staff is attentive and ultra professional. The facilities are great and actually prefer working there to my home office. No hesitation in taking my vehicles there or recommending that dealership to friends, family, and clients. Zar Garcia More

Knowledgeable staff, great work, reasonably priced. I have been in for maintenance services on my mini numerous times and no matter who served me, they were always honest and helpful. I have been in for maintenance services on my mini numerous times and no matter who served me, they were always honest and helpful. More

I love this dealership ! !!! Lukas Masselink is excellent at what he does!. He always takes good care of my needs and truly me me feel comfortable!. Thank you Lucas. !!! Lukas Masselink is excellent at what he does!. He always takes good care of my needs and truly me me feel comfortable!. Thank you Lucas. More

Was pretty easy went in and said what I would like and about what I wanted to pay. Joe took us over the cars that matched and was done about what I wanted to pay. Joe took us over the cars that matched and was done More