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MINI of Clear Lake

Webster, TX

4.8
108 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 108 reviews

November 07, 2024

I am a long time customer of Clear Lake BMW. I have always received the upmost level of customer service from the shop to the showroom. A social thanks to Joe Gomez who always tried to work th More

by renerlorenzo
Recommend Dealer
Yes
Employees Worked With
Nathaniel Finance
Nov 09, 2024 -

MINI of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2024

I really appreciate the quality service and feed back on the status of my automobile while in their care. I also love the professionalism of the personal. More

by tsawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
Oct 26, 2024 -

MINI of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2024

Excellent customer service. Treated with respect. Lukas helped to save me money!! Woohoo! I invested in the 3 year oil maintenance program. What a great deal! Thanks you for all More

by LEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas
Oct 17, 2024 -

MINI of Clear Lake responded

Hi Len, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

They Did a great job repairing my mini cooper & washed my car really good too More

by Jim.hansen-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 17, 2024 -

MINI of Clear Lake responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 04, 2024

Mini of Clear Lake service was amazing,fast ,courteous,with prices that are very reasonable More

by joebelmarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rose
Oct 06, 2024 -

MINI of Clear Lake responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

I have been a customer at Clear Lake Mini for 11 years. I have received consistently professional service - and genuine customer care. More

by adriane.arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson, Joe (manager)
Oct 02, 2024 -

MINI of Clear Lake responded

Hello Adriane, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2024

Very polite and timely. Good work. I have just one little problem who ever washed car put stuff I had in back areas on back seats, groceries. Are very hard to get out. Wish More

by Nicksangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Sep 28, 2024 -

MINI of Clear Lake responded

Thank you for your feedback! We’re sorry for the trouble caused by moving your items. We’ll make sure to remind our team to be more careful in the future. We appreciate your understanding!

September 22, 2024

Upon my arrival, I was met by a familiar face (David), how was very helpful. He always provides us with great service. More

by tsawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 28, 2024 -

MINI of Clear Lake responded

Hi, thanks for your praise and kind comments about David. We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2024

When we were in there originally nine days ago to repair and replace front brake sensors and front brakes. During inspection a few other things were found, but the rear brake sensors and rear brakes were no More

by jerry.cutrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lukas
Sep 22, 2024 -

MINI of Clear Lake responded

jerry.cutrone, We sincerely apologize for the inconvenience this causes. Your experience falls far short of the standards we set for our customers, and we understand your frustration. I would like to speak with you directly to understand the situation better. Please contact me at fgarza@mccallgroup.com or call 281-557-7004. I would like to discuss how we can regain your trust. Sincerely, Fidel Garza Service Director

August 29, 2024

The service advisors are Very friendly and helpful. I like the video updates regarding my car. The mechanic is thorough and explains well. I also like the convenience of ride share. And, my car was cle More

by velialandry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rose
Sep 01, 2024 -

MINI of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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