MINI of Clear Lake
Webster, TX
Filter Reviews by Keyword
By Type
Showing 108 reviews
I am a long time customer of Clear Lake BMW. I have always received the upmost level of customer service from the shop to the showroom. A social thanks to Joe Gomez who always tried to work th I have always received the upmost level of customer service from the shop to the showroom. A social thanks to Joe Gomez who always tried to work the correct deal when purchasing or leasing a vehicle. More
I really appreciate the quality service and feed back on the status of my automobile while in their care. I also love the professionalism of the personal. the status of my automobile while in their care. I also love the professionalism of the personal. More
Excellent customer service. Treated with respect. Lukas helped to save me money!! Woohoo! I invested in the 3 year oil maintenance program. What a great deal! Thanks you for all Treated with respect. Lukas helped to save me money!! Woohoo! I invested in the 3 year oil maintenance program. What a great deal! Thanks you for all you help and friendliness. :D More
I have been a customer at Clear Lake Mini for 11 years. I have received consistently professional service - and genuine customer care. I have received consistently professional service - and genuine customer care. More
Very polite and timely. Good work. I have just one little problem who ever washed car put stuff I had in back areas on back seats, groceries. Are very hard to get out. Wish Good work. I have just one little problem who ever washed car put stuff I had in back areas on back seats, groceries. Are very hard to get out. Wish just left alone. All else great More
When we were in there originally nine days ago to repair and replace front brake sensors and front brakes. During inspection a few other things were found, but the rear brake sensors and rear brakes were no and replace front brake sensors and front brakes. During inspection a few other things were found, but the rear brake sensors and rear brakes were not on the list. They said they were fine. . After leaving the rear brake sensors go off and brought it back to the shop. Was told rear brake sensor to be replaced and brakes. When my wife left, we looked at the invoice and they only replace the sensors. Apparently it says the sensors were damaged by a rock. I’m not sure when they inspect the first time they damaged them. I feel the dealership was not honest. We are not happy. More
The service advisors are Very friendly and helpful. I like the video updates regarding my car. The mechanic is thorough and explains well. I also like the convenience of ride share. And, my car was cle I like the video updates regarding my car. The mechanic is thorough and explains well. I also like the convenience of ride share. And, my car was clean when I got it back! More