Back

MINI of Austin

Austin, TX

4.9
203 Reviews

7113 McNeil Dr.

Austin, TX

78729

Directions

By Type

Showing 203 reviews

May 02, 2023

Wonderfully honest and helpful. I’ve never felt they were taking advantage of my time or money. More

by mglouchkova
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Porras
May 19, 2023 -

MINI of Austin responded

Hi, thank you for taking the time to leave a positive rating and review for us at MINI of Austin. We're happy our team could meet your expectations. Honesty is our policy and we are delighted to help however we can. Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2023

This was my first Mini purchase but the best car buying experience I’ve ever had! The whole team at Mini Austin were very kind, helpful and knowledgeable. Matthew McInnis was my sales rep and made the wh More

by Colleengossling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew McInnis
May 20, 2023 -

MINI of Austin responded

Hi Colleen. Thank you for your excellent review. We're happy our Sales Team could help you select a fantastic Cooper Mini. We hope you continue to choose MINI of Austin for all your automotive needs. Take care.

April 18, 2023

The sales team and the GM where very helpful in helping me make a decision on which car would fit me best More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon whitmer, Sean Weaver
May 19, 2023 -

MINI of Austin responded

Thank you for the great review, John. We are happy to see that your experience with our Sales Team at MINI of Austin was helpful while assisting you in deciding on the vehicle that would best suit you. Have a fantastic day!

April 17, 2023

My visit to Mini of Austin for service started off not so well. But the service manager, Tony, made everything right. In fact, he and the service foreman, Brent, went the extra mile to make sure that I was More

by sl600dreams
Recommend Dealer
Yes
Employees Worked With
Tony, Brent
May 19, 2023 -

MINI of Austin responded

Thank you for sharing this 5-star rating and review with us. We're glad to know that you were pleased with our Service Team's hard work during your visit at MINI of Austin. Have a fantastic day.

April 13, 2023

Once we were able to zero in on what we wanted, the process was fast and I was in my new Mini Cooper in no time! More

by meimcntsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 19, 2023 -

MINI of Austin responded

Our team here at MINI of Austin is overjoyed to read that you had an excellent experience with us. If there is anything else we can do to assist you, please feel free to contact us.

March 30, 2023

Expensive but worth it. Video review of the car was a treat.staff was very friendly. More

by cnstolper
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 31, 2023 -

MINI of Austin responded

Hello, we are grateful for your business and kind feedback. It is wonderful to learn that you enjoyed the video of the vehicle and that our prices are worth it for you. It is truly an honor to be your choice at MINI of Austin, and we are always here to help if you need anything.

March 17, 2023

This was my first Mini Countryman purchase and the team at Mini of Austin was wonderful to work with! Thanks for everything! More

by Tina Seidel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew and Hannah, Sean Weaver
Mar 17, 2023 -

MINI of Austin responded

Congratulations on your new MINI Countryman, Tina! Thank you for taking the time to share your five-star experience with all of us here at MINI of Austin. Our Sales Team will be here to assist should you need any further help.

February 24, 2023

The service department at MINI of Austin is great! I have been a customer here since 2017. My service advisor is Taylor. He is always a pleasure to work with. I had to wait at the dealership while my More

by sherrib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ricks
Feb 25, 2023 -

MINI of Austin responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose MINI of Austin for all of your automotive needs. Take care.

February 19, 2023

Always great service. Chase the sales person was very communicative and helpful. This was my second time purchasing a Mini and I love how straight forward the sales proces More

by amberrosebrown83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
Feb 20, 2023 -

MINI of Austin responded

We are happy to know you always have great experiences with us at MINI of Austin. It is great that our Sales Team was communicative and helpful throughout the sales process. Thank you for your loyalty and feedback, we welcome you back anytime.

February 17, 2023

best service and very open to friendship. clear explanation on everything. genuine and trust-wordy. we are glad we met! More

by robertadlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Guerra, Sean Weaver
Feb 18, 2023 -

MINI of Austin responded

We greatly appreciate you taking the time to leave that excellent 5-star review. At MINI of Austin, we strive to make sure all our customers are taken care of. If you need anything else in the future, please let us know. Have a wonderful day.

...
4
...