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MINI of Austin

Austin, TX

4.9
202 Reviews

7113 McNeil Dr.

Austin, TX

78729

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Showing 202 reviews

November 20, 2024

Very easy to deal with. Everyone was courteous and responsive. Mathew did a great job. More

by spencer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mathhew
Nov 21, 2024 -

MINI of Austin responded

Thank you for the great feedback. We're glad to hear our team provided a pleasant experience at MINI of Austin.

September 09, 2024

I have, over the past decade, bought and leased several new MINIs from this dealership. All my of my experiences in doing so have been exceptionally positive and without any problems or unresolved issues. More

by careyboethel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon
Sep 17, 2024 -

MINI of Austin responded

MINI of Austin appreciates your kind words and long-standing loyalty. It's wonderful to hear about your positive experiences with both our sales and service teams. Thank you for choosing us over the years; wishing you many more enjoyable drives!

August 28, 2024

I took my 2019 MIINI Cooper S to MINI of Austin at my 10:30am appointment time for an oil change and two air filters. Five and a half hours later, after promising the car would be ready in three, they h More

by CraigB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle—service tech
Sep 11, 2024 -

MINI of Austin responded

Hello Craig, We sincerely appreciate you taking the time to provide your feedback. Our goal is to ensure that our guests have the best possible experience, and we would like to speak with you regarding the timeliness of your service visit. If you would like to discuss this further, please feel free to contact me. Thank you, Paxton Briggle General Manager MINI of Austin pbriggle@penskeautomotive.com

August 04, 2024

All the staff are friendly and helpful. They made the buying process so easy, and made sure I was well-oriented with car and even set up my phone and personal preferences before I headed ho More

by Tam33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew McInnis
Aug 04, 2024 -

MINI of Austin responded

Glad to hear you enjoyed your experience with MINI of Austin. We appreciate your kind words and are pleased the team provided such great service. Thank you for choosing us for your purchase.

June 17, 2024

The dealership did a great job of giving us space to make a decision and accommodated all our needs. More

by wmk0607
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven, Sean Weaver
Jun 18, 2024 -

MINI of Austin responded

Thank you for your feedback about MINI of Austin. It's great to know our team met all your needs and made you comfortable during the car buying process. We appreciate your review.

April 26, 2024

Sales staff was awesome and made the process painless. Always stayed in contact with us during the time we were waiting to get into financing. More

by jaard99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Whitmer, Austin Ricker, Paxton Briggle
Apr 29, 2024 -

MINI of Austin responded

Thank you for acknowledging our sales staff's diligent communication. We appreciate your feedback about the positive and seamless process at MINI of Austin.

April 19, 2024

Mini of Austin has great staff. I have been driving Mini’s since 2012 and mini of Austin has always serviced my cars. Each time I have traded in, they rewarded my loyalty with a gre More

by waynelucky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 19, 2024 -

MINI of Austin responded

We appreciate your recognition of MINI of Austin's team and service over the years. The continuous business relationship we share and our commitment to providing great deals are mutual exchanges. Thank you for taking the time to acknowledge this experience with us.

April 19, 2024

Great car buying experience. Matthew provided outstanding service during the buying process and I was in and out in two hours. More

by FXG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew, Sean Weaver
Apr 19, 2024 -

MINI of Austin responded

We appreciate your kind words about our team's quick and efficient service at MINI of Austin. Your satisfaction is what matters most to us. We're glad you had a smooth buying process with us!

February 13, 2024

Great experience. Will recommend dealer to friends and family. Fast, friendly and knowledgeable. Go Mini More

by ajcrochet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 13, 2024 -

MINI of Austin responded

We appreciate your kind words and recommendations for MINI of Austin. Ensuring a quick, friendly, and informed experience is what we aim for. Thank you.

February 02, 2024

I wasn't planning on buying a Mini that day but merely test driving it as an potential option for a pre-owned car. The car I drove was in immaculate condition and loaded with extras. The sales staff was n More

by Mark G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Whitmer
Apr 13, 2024 -

MINI of Austin responded

We're pleased to hear about your positive experience with our staff and vehicles at MINI of Austin. We take pride in presenting top-quality pre-owned cars to potential customers like yourself. Thank you for sharing your journey towards becoming a proud Mini owner.

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