MINI of Annapolis

Always polite and prompt. Explain the process and next steps on maintenance. Receive a video of the work completed. Ask for Bryan - a terrific service advisor. Explain the process and next steps on maintenance. Receive a video of the work completed. Ask for Bryan - a terrific service advisor. More

Excellent ! !! The moment I see Bryan in the service department I know that everything wrong with my car will be taking care of He always takes the time to ex !! The moment I see Bryan in the service department I know that everything wrong with my car will be taking care of He always takes the time to explain what is going on with my car . He is friendly and personable - a people person kind of guy , He is just what a service department needs to work with customers More

First time encounter thanks to a fellow Mini owner’s recommendation. I brought my Mini there to have check engine light diagnosed. Booked online and met Bryan. The excellence demonstrated was so refr recommendation. I brought my Mini there to have check engine light diagnosed. Booked online and met Bryan. The excellence demonstrated was so refreshing! Every question I asked was answered thoroughly and professionally. Pick was almost a challenge but again excellence and accommodation was delivered. Bryan’s service is impeccable and is an AWESOME reflection of Mini’s commitment to the same. More

My first time using Saturday service, a surprise my MINI going to BMW. But was brought in quickly. Staff helpful and friendly. Vehicle service status timely, and work completed quickly. Vehicle cleaned; pre going to BMW. But was brought in quickly. Staff helpful and friendly. Vehicle service status timely, and work completed quickly. Vehicle cleaned; pretty standard for dealer service, but mine was also vacuumed throughout. VERY NICE and appreciated! More

Great friendly service. I Would definitely recommend this dealer to others. Very well satisfied. Using them since 2012. I Would definitely recommend this dealer to others. Very well satisfied. Using them since 2012. More

Relaxed Cool Responsible Proactive Polite Communicative Clean Fun Go Kart Colorful Creative Helpful Patient Knowledgeable Cool Responsible Proactive Polite Communicative Clean Fun Go Kart Colorful Creative Helpful Patient Knowledgeable More

Great service and accommodating. Paid for an Uber into town. Thank you for your help and service Paid for an Uber into town. Thank you for your help and service More

My 2011 Mini has been served only at Mini of Annapolis. 15 Years. Great respect and satisfaction for them. I have total confidence and will always have my Mini served by them. Incidentally, the tech, Bryan 15 Years. Great respect and satisfaction for them. I have total confidence and will always have my Mini served by them. Incidentally, the tech, Bryan Membreno as awesome. He kept me informed at all times. More

I wanted to wait to have the perfect mini. There wasn’t any pressure from the sales team. They informed me when the car will be delivered to the dealership once it got there they processed it There wasn’t any pressure from the sales team. They informed me when the car will be delivered to the dealership once it got there they processed it quickly, and I had it out the door the next day! It was smooth sailing More

The service was quick and courteous. I knew it might cost a lot, but I feel much more confident about my wonderful car. I knew it might cost a lot, but I feel much more confident about my wonderful car. More