MINI of Anchorage

Nice and smooth experience Brought in our Mini for a windshield replacement and service. Service guy was very friendly and helpful. It is nice to get real customer service in Brought in our Mini for a windshield replacement and service. Service guy was very friendly and helpful. It is nice to get real customer service in Alaska where it seems to be lacking. More

They CARE!! I had my car in for a windshield replacement. Because of the nature of my job, I'm zipping around town all day long. They were able to hook me up with I had my car in for a windshield replacement. Because of the nature of my job, I'm zipping around town all day long. They were able to hook me up with a loaner which is always great! They also were able to pull into my cars computer to see that with in the next 2,000 miles or 3 weeks I'd be needing an oil change. The booked me, site on scene, for that oil change that same day preventing me from having to go back to the dealer in such a short amount of time. My car was to be finished by 5p, but I over booked myself and I was needed at a fund raising event at 5p. Bill worked with me and made the inconvenience of my time crunch a no big deal on his part, as he just had me keep the loaner over night and grabbed my car first thing the next morning. It's the fun, up beat, personal touch that makes me more than happy to be a Mini Owner from a car that came from Mini of Anchorage. I'll be back! More

Best Service Experience Ever! From the time I walked into the dealership, Bill made my visit a total pleasure. I know what you are thinking, who loves to take their car to the shop From the time I walked into the dealership, Bill made my visit a total pleasure. I know what you are thinking, who loves to take their car to the shop? Well usually no one, but in this case, I got the work done, at the quoted price, and completed when it was promised. I could not believe it. I would highly recommend this dealership to any and all mini owners. Thank you, Matt Dimmick Keller Williams Realty Alaska Group More

outstanding as always Top notch service for the car. Top notch customer service for me in person and on the phone. Highly recommend Mini for all aspects of your service nee Top notch service for the car. Top notch customer service for me in person and on the phone. Highly recommend Mini for all aspects of your service needs. More

So glad Bill is the service advisor Bill is a great guy always happy and remembers my name. He seems like he really cares. I would totally send anyone there to buy a MINI or to get their Bill is a great guy always happy and remembers my name. He seems like he really cares. I would totally send anyone there to buy a MINI or to get their MINI serviced. More

Great service I love the Mini service department-everything is always in order and done quickly. I was offered a discount for my service that didn't start until Wed I love the Mini service department-everything is always in order and done quickly. I was offered a discount for my service that didn't start until Wednesday-thanks! More

MINI service department ROCKS! Bill the service adviser was very professional and courteous. I would recommend the service department for all your MINI needs. The sales department i Bill the service adviser was very professional and courteous. I would recommend the service department for all your MINI needs. The sales department is top notch also. No pressure and very knowledgeable. More

Spa Day for Maggie They are friendly and very easy to work with! I recommend them every chance I get. You are absolutely the best!! "Maggie" had a Spa Day. Service, Det They are friendly and very easy to work with! I recommend them every chance I get. You are absolutely the best!! "Maggie" had a Spa Day. Service, Detailed inside out (gold service) winter tires installed, and a new wind shield installed. Maggie is a happy Mini! Thanks guys!! Mary Heiner More

Excellence Wonderful Salesman, Jordan who sold us our Mini and excellent service from Mike at the BMW dealership who arrange for service, and kept us informed as Wonderful Salesman, Jordan who sold us our Mini and excellent service from Mike at the BMW dealership who arrange for service, and kept us informed as to when it would be ready. More

Buying a Mini is an enjoyable experience! Thanks, Logan. My husband and I came to the Mini dealer with the intention of purchasing a Mini. I have wanted one for 4 or more years, but had to wait until they ca My husband and I came to the Mini dealer with the intention of purchasing a Mini. I have wanted one for 4 or more years, but had to wait until they came out with All wheel drive. In 2010 I learned they were going to be available in 2011. I built myself one on the website, When went in two weeks ago, Logan greeted us and offered his services. After looking around the dealership, I had to ask for a red one. He knew just where to find the red one. It had all the things I built into my fictional Mini and all the things I left out due to cost. It is just what I wanted. Logan did a good job of explaining everything about the car, more than once. ( I needed extra tutoring.) He was also willing to come in on his day off to accommodate our scheduling needs. I enjoyed his confident and professional manner even when we were a bit difficult to work with. Thanks Logan and Mini for a really cute and fun car and an enjoyable buying experience, I especially enjoyed the "mini" beverages and the sign in the women's bathroom that said, "You look ravishing!" Erin Kelley More