MINI of Allentown - Service Center

Robin and Louis were perfect in taken care of my car. Kept well informed, kept real expectations and beat the timeline by at least a week. Car is back like new. I thank Robin and Louis for taking care of Kept well informed, kept real expectations and beat the timeline by at least a week. Car is back like new. I thank Robin and Louis for taking care of my car. More

Service review I have purchased 2 Mini’s from this dealership the service is excellent. Luis is great with my car he has always delivered service way beyond my expec I have purchased 2 Mini’s from this dealership the service is excellent. Luis is great with my car he has always delivered service way beyond my expectation!! More

Very Helpful and Great Service Robin was fantastic. He stayed late one evening to help me select the best winter tires for my car. He went above and beyond and I believe he genuin Robin was fantastic. He stayed late one evening to help me select the best winter tires for my car. He went above and beyond and I believe he genuinely was concerned for my safety. More

Service Very nice people and did everything in a timely fashion ....my only complaint is that I was told the inspection would be no charge when I was there th Very nice people and did everything in a timely fashion ....my only complaint is that I was told the inspection would be no charge when I was there the previous month for service and ended up paying for it which I was a little confused about....other than that clean and happy place More

Best Customer Service I bought my Mini in 2011 and the Service Department was always good but I was thrilled to learn that Robin Cox joined the team, I knew him from a prev I bought my Mini in 2011 and the Service Department was always good but I was thrilled to learn that Robin Cox joined the team, I knew him from a previous dealership, and he was always fair to me. More

Out of warrantee, but they still care !!! I had my wife's 2012 Countryman in for service and Robin and Luis are the best. Our car is out of warrantee and we had a unique intermittent problem t I had my wife's 2012 Countryman in for service and Robin and Luis are the best. Our car is out of warrantee and we had a unique intermittent problem that took some expertise to decipher. First they had one of their mechanics ride with me to experience the problem. Although it would not present when we went on the test drive, they investigated the computer, and would not return the car until it was completed. Never once did I think that they were going to perform something that was not needed to correct the problem. These guys know MINI, period. And they did not forget who the customer was. They are the best service department !! Lauren is our sales person who sold us the car in 2012, she is a delight. She will always go out of her way to see how my Mini Motoring experience is. This team is incredible. Thanks !! Kris K. More

The service team is friendly and helpful. I know when I visit the MINI dealership that my experience will be a good one. My car gets vacuumed and washed and the mechanical items performed are I know when I visit the MINI dealership that my experience will be a good one. My car gets vacuumed and washed and the mechanical items performed are professionally done. All in all, the work has always been top-notch. More

Best dealership we have ever visited!!!! We have leased or purchased 5 Mini's from Mini of Allentown. Our buying experience has been streamlined and pleasant. The casual atmosphere puts you We have leased or purchased 5 Mini's from Mini of Allentown. Our buying experience has been streamlined and pleasant. The casual atmosphere puts you at ease when making an important purchase. Our service tech, Robin Cox is VERY knowledgeable and helpful when we have service issues. Mini of Allentown is the best dealership that we have ever worked with. We will continue purchasing from them in the future because of all of the positive experiences that we've had. More

Excellence I just had my car inspected and an oil change. Robin called to give me a price and also asked when I would like to pick up my car. He also asked if I I just had my car inspected and an oil change. Robin called to give me a price and also asked when I would like to pick up my car. He also asked if I wanted my tires rotated for better wear on the good ones. It was ready on time and was sparkling clean on the inside and out! I saw my sales rep, Lauren, when I arrived and received a welcoming hug! The Mini experience is excellent. I'm always treated with respect and courtesy. I highly recommend them to anyone who wants a pleasant buying experience. Bravo! More

Always Outstanding Service at Mini of Allentown My motoring advisor Lauren Leabman, and my Service advisor Robin Cox extended tier one customer service as they always have. I would go nowhere else. My motoring advisor Lauren Leabman, and my Service advisor Robin Cox extended tier one customer service as they always have. I would go nowhere else. More