545 Reviews of MINI of Allentown - Service Center
Awesome I recently purchase this Mini, and didn't know it had a 100,000 mile warranty, Robin informed me all that was covered and also went over the results o I recently purchase this Mini, and didn't know it had a 100,000 mile warranty, Robin informed me all that was covered and also went over the results of my visit. Could not have been more pleased. This place really goes the extra mile. Oh, and you get your vehicle washed, vacuumed and dried. What more could you ask for. More
Great!! place to get your vehicle serviced Excellent Professional service,Easy to work with, Great experience, Quality you can trust and expect every time. Awesome !! Best Place to get your c Excellent Professional service,Easy to work with, Great experience, Quality you can trust and expect every time. Awesome !! Best Place to get your car serviced 100% More
Praises for Amazing Customer Service from the Service Dept! There’s so many words I can say positive, about Luis Rodriguez. This individual is an amazing service manager. He always takes his time to listen to h There’s so many words I can say positive, about Luis Rodriguez. This individual is an amazing service manager. He always takes his time to listen to his customers needs and always exceeded the basic level of service. I am so pleased with the work that Daniel MINI Mechanics does. I’m so glad that this dealer is around. Thank Luis, for always putting your customers needs first. Mr. Daniel, this service manager you hired has truly understands what it means to go above and beyond for his customers. Thank you Luis, and team for always taking care of me. More
Inspection Review I visited Mini Cooper June 14 for a inspection. Luis was very helpful and professional. He made sure that he explained everything to me in detail. I visited Mini Cooper June 14 for a inspection. Luis was very helpful and professional. He made sure that he explained everything to me in detail. The inspection did not take too long and I was on my way. I highly recommend him and give him a A+ More
Great customer service amazing customer service friendly staff. Honest upfront sales people. I purchased 5 cars mini and BMW and will continue to do so. The dealership amazing customer service friendly staff. Honest upfront sales people. I purchased 5 cars mini and BMW and will continue to do so. The dealership is always clean and great amenities while you wait for service. More
Great! Knowledgeable, friendly, fast, efficient. I’ve been to many mechanics and dealerships in the past, and this was a great experience. I live two hours Knowledgeable, friendly, fast, efficient. I’ve been to many mechanics and dealerships in the past, and this was a great experience. I live two hours from them, but I will be making the trip without hesitation in the future for service and sales. More
SOLID SERVICE Robin Cox was very honest and helpful when I bought my MINI in for service. Also spoke with sales associate, Lauren Leabman who was very knowledgable Robin Cox was very honest and helpful when I bought my MINI in for service. Also spoke with sales associate, Lauren Leabman who was very knowledgable and open to my ideas and preferences. Glad they are my MINI team. More
As good as their word My 2014 JCW coupe recently developed a transmission problem. MINI of Allentown got me in for service within a couple of days, confirmed the problem (r My 2014 JCW coupe recently developed a transmission problem. MINI of Allentown got me in for service within a couple of days, confirmed the problem (rare for MINI 6-speed manual transmissions), and replaced the transmission under warranty with no fuss or bother. After picking up the car, I had some questions about the new transmission and called Robin, my service advisor. Robin arranged for me to do a test drive with the technician, Ryan, that had done the work. Ryan explained the work he had done, drove the car with me, and confirmed the transmission is working the way it should. I really appreciated Robin and Ryan taking my questions seriously and going out of their way to answer my questions to my satisfaction. This is my typical experience in dealing with MINI or Allentown, both in sales and in service. I would highly recommend them to anyone considering a MINI. More
Mini Service team ROCKS Luis was the service team member who assisted me with my 2010 Mini Cooper S maintenance needs. Luis gave me the professional courtesy and respect th Luis was the service team member who assisted me with my 2010 Mini Cooper S maintenance needs. Luis gave me the professional courtesy and respect that I have come to expect from this dealership. You standards are high. Luis went above and beyond giving my wife and I a ride home when our transportation fell through. It was the end of the day. We said we would get Uber and Luis said no you are close. Let me take you home. Luis is the kind of employee that all should aspire to be like. Thank you Luis and Thank you Mini of Allentown. Sincerely Randall Reichard More
Expedited and friendly Went in to get service on my Mini. The waiting time was exactly as estimated and I spent the time in their nice “lounge” area enjoying a cup of good c Went in to get service on my Mini. The waiting time was exactly as estimated and I spent the time in their nice “lounge” area enjoying a cup of good coffee with TV and magazines. Friendly staff and welcoming environment. More