MINI of Allentown
Allentown, PA
Filter Reviews by Keyword
By Type
Showing 1,926 reviews
Matt and the team at MINI of Allentown made the purchasing process a breeze. Any question I had about vehicle features and services was answered and elaborated upon and the team made me feel comfor purchasing process a breeze. Any question I had about vehicle features and services was answered and elaborated upon and the team made me feel comfortable reaching out in the future for assistance. More
Absolute best experience! Lauren was great as was the rest of the staff. Highly recommend this location and the Mini Cooper line up! 2023 Mini JCW is a blast! Lauren was great as was the rest of the staff. Highly recommend this location and the Mini Cooper line up! 2023 Mini JCW is a blast! More
This is where you need to go and who you need to talk to if you are buying a new Mini! We've ordered one many years ago from a different dealer and after meeting Lauren, it was clear this was who we would if you are buying a new Mini! We've ordered one many years ago from a different dealer and after meeting Lauren, it was clear this was who we would buy our next mini from! She made the ordering process easy, helped with options that were not listed on the Mini website and explained all sorts of other things we should consider when ordering. Lauren kept us informed along the way and set realistic expectations. She helped us prepare for the delivery so when the day came it was about enjoying the car, not dealing with tons of paperwork and formalities. We hope to hold on to this car for years to come... if we were to do it again, she would be our go to representative! Thanks Lauren! More
Great service. Professional. Always keeping the customer in mind and willing to be flexible. Great human beings. Professional. Always keeping the customer in mind and willing to be flexible. Great human beings. More
The excellent service and impressive support from Matt and His colleagues are satisfactory, timely and addresses my questions very clearly. I would chose MINI Allentown again for my next car and His colleagues are satisfactory, timely and addresses my questions very clearly. I would chose MINI Allentown again for my next car More
Lauren was just so great to work with. She really made this transaction super easy. I would recommend both Lauren and Mini of Allentown. She really made this transaction super easy. I would recommend both Lauren and Mini of Allentown. More
Best car transaction we ever had! ! Jolene, the saleswoman was fantastic to work with. Dimitri, the GM, was a no pressure “salesman” type of GM. I spoke to Dimitri on the phone as ! Jolene, the saleswoman was fantastic to work with. Dimitri, the GM, was a no pressure “salesman” type of GM. I spoke to Dimitri on the phone as we lived two hours away. He gave me a fair trade on my vehicle. We drove to Allentown and test drove the vehicle. We told him we loved the truck but we needed new tires and we would drive it home today. After looking at his computer screen for 30 seconds he said we could do that. We said, “ Sold.” We drove the vehicle, agreed on a deal, finished all necessary paperwork, had the truck washed, detailed, and gas tank filled up, and were on our way home in 2 hours and 15 minutes. We highly recommend working with these “no pressure” people. For once, we felt like we got a great deal without having to fight or argue with the GM. A pleasurable experience!!!!!! Thank you again Jolene and Dimitri. More
I've purchased a couple of MINIs from this location, the sakes team is awesome - not pushy, very patient - they work with you on your warranty needs making sure it is the right fit! The other reason I love sakes team is awesome - not pushy, very patient - they work with you on your warranty needs making sure it is the right fit! The other reason I love this dealership is the service is excellent, been working with Robin for years - he explains what is needed. I cannot say enough, I highly recommend. More
I must say this was the greatest car buying experience I ever had. Jolene was so friendly and inviting and we felt very comfortable with her. She is so knowledgeable of all things Mini’s and very profession ever had. Jolene was so friendly and inviting and we felt very comfortable with her. She is so knowledgeable of all things Mini’s and very professional. Her attention to detail did not go unnoticed! Everything we asked for was never a problem and she always followed through. Not just Jolene, all the personnel at Mini of Allentown are amazingly welcoming and friendly. I would highly recommend Mini of Allentown to anyone!! More
I called for a "Right Rear turn signal malfunction" alert, discussed it with service, was given a likely condition and solutions, scheduled a convenient service time, resulting in the cleaning and tigh alert, discussed it with service, was given a likely condition and solutions, scheduled a convenient service time, resulting in the cleaning and tightening of the electrical light bulb contacts to resolve our problem. Also had the brake fluid service and complimentary multi-point inspection. More