MINI of Allentown

Lauren at Mini of Allentown is ALL PRO I'm a longtime Mini owner who was replacing an older '03 model with a new '14. So, I had pretty deep knowledge of the car, its history, features, and I'm a longtime Mini owner who was replacing an older '03 model with a new '14. So, I had pretty deep knowledge of the car, its history, features, and the new models. I'm also a bit of a gearhead, as I do most of my own work on my car. I was expecting the friendly service that is endemic to Mini dealers, but Lauren far surpassed that with a thorough knowledge of the brand, the technical details, and a true passion for these cars. I don't expect sales folk to know the answer to every question, but when I threw a few curveballs to Lauren, she did absolutely the right thing - said she'd get back to me, got the information from the manufacturer or her service folks, and got back to me promptly. Can't ask for more than that! In short, Lauren is a real pro and a pleasure to purchase a car from. She'll give you everything you need to know up front, will communicate with you promptly and effectively, will give you a great tutorial when you get your car, and doesn't laugh too much when you spill coffee on your new car in the showroom before you've even driven it. :-o More

Good Service I'm from Lehigh U and I was trying to get a 2014 mini s for my first car. Luckily I met Lauren. She is really friendly and helpful during the whole pr I'm from Lehigh U and I was trying to get a 2014 mini s for my first car. Luckily I met Lauren. She is really friendly and helpful during the whole process. Definitely recommend her. More

2014 Countryman Purchase Lauren Leabman gave me the best experience possible for the purchase of my 2014 MINI. She worked to get the deal I needed. I went from an H3 to a MI Lauren Leabman gave me the best experience possible for the purchase of my 2014 MINI. She worked to get the deal I needed. I went from an H3 to a MINI Countryman S ALL4. Big difference but the gas mileage and fun driving experience are well worth it. I look forward to the years to come driving this car. Lots of get-up and go! Thanks Lauren for all your hard work to put me in the MINI I wanted! More

Very Happy Mini Cooper Countryman Owners! Lauren was great to deal with. She was very patient with us throughout the year long process checking in on us here and there as we were deciding whe Lauren was great to deal with. She was very patient with us throughout the year long process checking in on us here and there as we were deciding when it would be the right time for us to trade in our car and lease our Mini. When we did meet her in person she was very helpful, friendly and professional a please to do business with. She also took the time to build us several different minis to accommodate our needs. She was with us answering all of our questions until the time we pulled away in our new Mini after she gave us the run down of the car inside and out. We look forward to working with Lauren and the entire team at Mini Cooper of Allentown! Elyse was also great to work with. She was very patient while signing the paperwork as our daughter trashed her office. She laughed it off and reassured it she was no trouble. She made the process really quick and easy. Thanks so much! More

Great experience My husband and I met with Matt in March. We were living abroad and planning to move to the Lehigh Valley in May. I was particularly interested in th My husband and I met with Matt in March. We were living abroad and planning to move to the Lehigh Valley in May. I was particularly interested in the Mini Cooper and met with Matt to test drive, then place an order for a 2014 Mini Cooper. He was super-knowledgeable about the new Minis coming out and could not have been more enthusiastic and helpful in assisting me to "make" my new car (selecting the features individual to my tastes). Matt kept us up-to-date with the order placement and progress of my car as it was made at the factory, then shipped. I picked up my 2014 Mini yesterday and truly could not be more pleased. I am very happy with my total experience with Allentown Mini and Matt Murphy specifically. Thank you! More

2014 Mini Cooper S Hardtop This dealership deserves a 5 out of 5 rating. Everyone along with Matt were more than helpful in my purchase and kept me up to date on my order. Thi This dealership deserves a 5 out of 5 rating. Everyone along with Matt were more than helpful in my purchase and kept me up to date on my order. This was definitely an investment on a new car and they could not be more than helpful on ordering exactly what I wanted in my purchase. I highly recommend this dealership if the MINI is the type of vehicle you are looking to buy. More

great MINI experience Had been deciding for almost 6 months on upgrading my current vehicle of 6 yrs,, other SUV vehicles were considered but never pursued, I've always lik Had been deciding for almost 6 months on upgrading my current vehicle of 6 yrs,, other SUV vehicles were considered but never pursued, I've always liked a MINI cooper(from the Italian Job movie watched it over and over again),then remembered, seeing that there was a SUV type of MINI. Checked out the MINI site, customized one that I wanted, didn't get to sleep being that excited, the next day, contacted MINI of allentown, spoke with Matt Murphy, drove down after work for 1.5 hrs to get to dealer, couldn't let it pass for another day or else sleepless nights would be creeping from the excitement. Goal for that test drive, was just to feel how the Countryman ride is, just to check if it is what I really wanted and if it would suit me. Matt was very accommodating, friendly, knowledgeable on the vehicle details. Test drove it,,loved it,,,couldn't stop from smiling..and then that was history,,I ordered my MINI countryman that night,, still up to this date, felt so unreal/shocking that at that night, I decided to purchase my first MINI. Matt assisted me with every details of it, a very big thank you to Mr. Richard "Rich" for working out a great deal with me. Throughout the 7 wk process until my MINI countryman was delivered this date, my Motoring Adviser, Matt Murphy, is the greatest, he was very patient with my many unrelenting questions due to my excitement, responded to my inquiries very promptly. Delivery date was very smooth, Elyse(finance department) was very easy to talk to, very friendly, answered my questions very well, explained every paperwork i had to sign. Matt went over the how tos on operating the MINI countryman, very calm/very composed/relaxed, explained everything well. Just had one of the best MINI experience! Thanks to Matt, Mr. Richard Galek and Elyse! will definitely be recommending MINI of allentown! More

Second times a charm! This is my second experience with Mini of allentown and I have nothing, but great things to say. They are super friendly and very attentive to their c This is my second experience with Mini of allentown and I have nothing, but great things to say. They are super friendly and very attentive to their customers. Matt is the best! More

Dear Bill, Just a note to let you know how pleased we Dear Bill, Just a note to let you know how pleased we are with our new Mini and the exceptional experience we had during the purchase. We were treate Dear Bill, Just a note to let you know how pleased we are with our new Mini and the exceptional experience we had during the purchase. We were treated like family and Lauren and Mike worked to put a deal together that best accommodated our personal needs all the while in a comfortable, friendly atmosphere. Lauren's product knowledge and enthusiasm for Mini are also exceptional. We leaned a lot about the many nuances in our Mini even after owning one for three years. It was a pleasure to meet with Elyse who was very informative and an expert in her area of closing. I was familiar with the service department where in the past I received excellent service so having the same care and knowledge during our purchase this week certainly met and exceeded our expectations. That said, we are pleased to be part of the Mini family at Daniels if only in a "small" way. Don More

Lauren made the experience of buying a Mini wonderful. It was my dream car and I could not have asked for a better experience. Everyone, even the women who did all of our paperwork was upbeat and friendly an was my dream car and I could not have asked for a better experience. Everyone, even the women who did all of our paperwork was upbeat and friendly and so happy to see me drive away in my very own Mini. More