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MINI Of Sterling

Sterling, VA

2.8
47 Reviews

21710 Auto World Cir Suite 100

Sterling, VA

20166

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Showing 47 reviews

December 21, 2019

Brian Johnson, Service Rep, was perfect. Happy customer. Brian Johnson took care of everything flawlessly, with an excellent attitude, making sure of complete satisfaction of the customer (me). The work was More

by BurtRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
Dec 21, 2019 -

MINI Of Sterling responded

We were glad to help, Burt. Thank you for allowing us to take care of your vehicle. We will let Brian know that you have left a great review on his behalf.

November 19, 2019

Abraham Evans handled the sale of my Mini Countryman Andrew Evans handled the sale of my Mini Countryman on 11-11-19 with complete professionalism. When a recommend the dealership I will definitely rec More

by ajcpa72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ali, Abraham Evans, Yad Mohammed Ali
Nov 20, 2019 -

MINI Of Sterling responded

Thank you for the great review! We are so pleased to see that Andrew's superb service made such an outstanding impression on you. Congratulations on your Countryman!

October 07, 2019

Effortless and pleasant They truly try to make the buying process as effortless and pleasant as possible. They know the cars, respect your intelligence and respect your time. More

by CornerOffice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Evans, Yad Mohammed Ali
Oct 08, 2019 -

MINI Of Sterling responded

We are delighted to see we could make your experience so smooth and pleasant. Thanks for your feedback for us and we welcome you again!

September 02, 2019

Best car buying experience! Buying a car with Theo was refreshing and pleasant! After working with another dealer, Theo proved to be customer-focused, friendly, and personable. H More

by AmeliaK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Theo Patterson
Sep 03, 2019 -

MINI Of Sterling responded

Thank you for the positive feedback! We are happy to know that you had a good car buying experience with us and that Theo was pleasant to work with and provided great customer service. We value your business and we look forward to any future visits. Enjoy your car!

August 26, 2019

New buying experience I've been buying cars for years and what I experienced is a whole new level of buying. Express checkout is next evolution of buying at dealership and More

by nadimhajje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Patterson
August 26, 2019

Great experience purchasing a new car! Theo at Mini of Sterling was wonderful - very helpful on the phone and also once I got to the dealership. He had most of the paperwork done by the ti More

by deb1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Mendoza - finance was great too!, Theo Patterson
August 16, 2019

Theo is the best Salesman! Best dealer I have ever met! He helped me with everything I needed and requested for the Mini. Great thanks to him! Best guy ever! More

by BarryH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Patterson
Aug 16, 2019 -

MINI Of Sterling responded

Thank you for the great review, Barry! We are happy to see that Theo has earned your recommendation. We can't wait to share your compliments with him. Please come back at any time.

June 21, 2019

Amazing Salesman - Highly Recommend! Abe (six stars) was a great person to work with at the dealership - he was personable, available, and responsive!! BMW/Mini should consider him an va More

by sunshineRainbows
Customer Service
Recommend Dealer
Yes
Employees Worked With
Abraham Evans
Jun 22, 2019 -

MINI Of Sterling responded

Hello, Thank you so much for sharing your review and feedback. We are so glad to hear that Abe made a positive impact on your experience with us! However, I am concerned to learn that your experience with the Finance team was not also outstanding. I would appreciate following up with you and learning more details. Our customers are very important to us, and I would be happy to connect with you. Best regards, David Comfort Sales Manager david.comfort@bmwofsterling.com

May 30, 2019

Great Salesman and Great Dealer This was a great dealership but Abraham was a fabulous Salesman. Never once did he try to upsell us and understood our financial situation. He worked More

by dfrontan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Evans
May 30, 2019 -

MINI Of Sterling responded

Hi there, thank you so much for the excellent review! We are pleased to know Abraham has provided you with outstanding service. It was a pleasure working with you. We hope to see you in the future!

May 27, 2019

Buying Experience On a busy holiday weekend, I was impressed by the knowledge and professionalism of the MINI Sterling Team. Overall, an outstanding purchasing experie More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Patterson
May 28, 2019 -

MINI Of Sterling responded

Thank you for the great review, Doug! We are happy to hear that our team took such great care of you. We truly appreciate the recommendation as well. Please come back at any time!