MINI Of Sterling
Sterling, VA
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Brian Johnson, Service Rep, was perfect. Happy customer. Brian Johnson took care of everything flawlessly, with an excellent attitude, making sure of complete satisfaction of the customer (me). The work was Brian Johnson took care of everything flawlessly, with an excellent attitude, making sure of complete satisfaction of the customer (me). The work was done right. Kudos! More
Abraham Evans handled the sale of my Mini Countryman Andrew Evans handled the sale of my Mini Countryman on 11-11-19 with complete professionalism. When a recommend the dealership I will definitely rec Andrew Evans handled the sale of my Mini Countryman on 11-11-19 with complete professionalism. When a recommend the dealership I will definitely recommend Mr. Evans to all my friends and associates. He made the experience a good one. Thank you for my new car! More
Effortless and pleasant They truly try to make the buying process as effortless and pleasant as possible. They know the cars, respect your intelligence and respect your time. They truly try to make the buying process as effortless and pleasant as possible. They know the cars, respect your intelligence and respect your time. More
Best car buying experience! Buying a car with Theo was refreshing and pleasant! After working with another dealer, Theo proved to be customer-focused, friendly, and personable. H Buying a car with Theo was refreshing and pleasant! After working with another dealer, Theo proved to be customer-focused, friendly, and personable. He helped find the exact car I was looking for, at a price point I was comfortable with, and made the sale without ever being dishonest or pressuring. I will definitely purchase a car from him again in the future. More
New buying experience I've been buying cars for years and what I experienced is a whole new level of buying. Express checkout is next evolution of buying at dealership and I've been buying cars for years and what I experienced is a whole new level of buying. Express checkout is next evolution of buying at dealership and Theo did great job during the process that led me to purchase! Also finance manager George did great job during the sales process. Highly recommend dealership! More
Great experience purchasing a new car! Theo at Mini of Sterling was wonderful - very helpful on the phone and also once I got to the dealership. He had most of the paperwork done by the ti Theo at Mini of Sterling was wonderful - very helpful on the phone and also once I got to the dealership. He had most of the paperwork done by the time I arrived, so I wouldn't have to wait any longer than necessary. He was so friendly and not at all pushy. Would definitely recommend the dealership and Theo. Mini of Sterling is about 45 miles away from my house - not at all convenient to me - but it was worth the drive. The professionalism of everyone I interacted with was top-notch. More
Theo is the best Salesman! Best dealer I have ever met! He helped me with everything I needed and requested for the Mini. Great thanks to him! Best guy ever! Best dealer I have ever met! He helped me with everything I needed and requested for the Mini. Great thanks to him! Best guy ever! More
Amazing Salesman - Highly Recommend! Abe (six stars) was a great person to work with at the dealership - he was personable, available, and responsive!! BMW/Mini should consider him an va Abe (six stars) was a great person to work with at the dealership - he was personable, available, and responsive!! BMW/Mini should consider him an valuable asset to their front line customer service business. The Finance Department (zero stars) is another story - go in with your own $, and say no to all else. More
Great Salesman and Great Dealer This was a great dealership but Abraham was a fabulous Salesman. Never once did he try to upsell us and understood our financial situation. He worked This was a great dealership but Abraham was a fabulous Salesman. Never once did he try to upsell us and understood our financial situation. He worked with us during and after the purchase as we did add stripes to our Mini. He handled it all for us and met me at the service center and everything. Seriously a friendly and kind person who cared for our happiness. I highly recommend him to anyone. More
Buying Experience On a busy holiday weekend, I was impressed by the knowledge and professionalism of the MINI Sterling Team. Overall, an outstanding purchasing experie On a busy holiday weekend, I was impressed by the knowledge and professionalism of the MINI Sterling Team. Overall, an outstanding purchasing experience and would recommend this dealership to others. More