M.K. Smith Chevrolet - Service Center

I had a horrible experience here today. I dealt with mike lara and he was very unprofessional he did not answe the phone at all when inquiring about my car dont deal with this dealership or Mike Lara lara and he was very unprofessional he did not answe the phone at all when inquiring about my car dont deal with this dealership or Mike Lara More

Terrible customer service They need to practice what they preach. Calling me at 4:45 pm to let me know my truck is done. I rush over and they close at 5 pm. What kind of custom They need to practice what they preach. Calling me at 4:45 pm to let me know my truck is done. I rush over and they close at 5 pm. What kind of customer service is that? Then to top it off my truck is blocked in with the gate unlocked is that suppose to make me feel like my truck is in a secure place. I will Never go to this terrible xxxxen dealer again. If anything happens to my truck i will definitely come after you guys for all the inconvenience you guys caused to me in 1 day. More

I’ve bought several Trucks from MK Smith and have referred numerous friends and family. I’ve always felt well taken care of every time I have been there. Their family business and it shows. referred numerous friends and family. I’ve always felt well taken care of every time I have been there. Their family business and it shows. More

Did the bare minimum, didn't complete service I brought my vehicle in for several fault codes that were triggered. They were determined to be just problems with one sensor. The service writer told I brought my vehicle in for several fault codes that were triggered. They were determined to be just problems with one sensor. The service writer told me the sensor was cleaned and it was all ready for pick-up. I picked the car up and immediately upon driving it off the lot, the same error codes all came back no. The techs didn't even bother clearing the faults. I then tried to reach the service writer (Mike Lora), but he didn't answer. I left a voicemail about them failing to clear any of the codes. 2 weeks later, I haven't even heard back from them. To this day I'm still getting the same several error messages every time I start the vehicle. More

FANTASTIC Jennifer Hunt in your Service Department is FANTASTIC, GREAT, GRAND, SENSATIONAL, HELPFUL, WONDERFUL, MARVELOUS, EXCELLENT, EFFICIENT, CAPABLE, PRODUC Jennifer Hunt in your Service Department is FANTASTIC, GREAT, GRAND, SENSATIONAL, HELPFUL, WONDERFUL, MARVELOUS, EXCELLENT, EFFICIENT, CAPABLE, PRODUCTIVE, MAGNIFICENT, COMPETENT,QUALIFIED, SKILLED, PROFICIENT, EXPERT, ACCOMPLISHED, QUALIFIED, ABLE, MASTEFFUL. She deserves a rai$e. More

The dealership needs to work on the time of service the vehicle, the wait is always to long......everyone is very nice and professional but they don’t know how to show customers how to access their points. vehicle, the wait is always to long......everyone is very nice and professional but they don’t know how to show customers how to access their points. Maybe one or two people at this dealership can help you but everyone else is useless. More

I had a great experience with MK Smith service. They diagnosed my problem and repaired it same day. They were friendly and professional. I would bring my car here again. diagnosed my problem and repaired it same day. They were friendly and professional. I would bring my car here again. More

This was the second time in a row where I received substandard service. The person taking possession of the car promises to have your car ready at a certain time but has not delivered. This has cause substandard service. The person taking possession of the car promises to have your car ready at a certain time but has not delivered. This has caused us to scramble to rearrange our schedule. Seems like they don’t have enough staff on hand to deliver on their promises. More

TREATED WITH REPECT AND KINDNESS, WHICH MEANS A LOT TO ME. NO ONE TRIED TO COERCE OR FORCE ME TO BUY THINGS I DON'T NEED - NO PRESSURE. AND THAT'S THE WAY I LIKE TO BE TREATED. NO ONE TRIED TO COERCE OR FORCE ME TO BUY THINGS I DON'T NEED - NO PRESSURE. AND THAT'S THE WAY I LIKE TO BE TREATED. More

Good service thanks I will come back for next service 👍 they are very good with the time they take in consideration my recommendations give 10 they are very good with the time they take in consideration my recommendations give 10 More