M.K. Smith Chevrolet
Chino, CA
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 7:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellent people. Excellent service. Fair deal. We have been buying our cars at this dealership for many years. This latest purchase was, as always, painless and well represented by professional pe We have been buying our cars at this dealership for many years. This latest purchase was, as always, painless and well represented by professional people. More
My contact was not correct and. I was overcharged also the side step promised on our truck was not delivered as promised but they put a cheap side step on there $43k chevy truck. Sad it's our third car the side step promised on our truck was not delivered as promised but they put a cheap side step on there $43k chevy truck. Sad it's our third car purchased there and we won't be going back. More
Customer service was great didn’t have to spend a lot of time on buying a car that I bought And sales department personnel was very nice as well I would recommend anyone to buy their car from M. K. Smith Ch time on buying a car that I bought And sales department personnel was very nice as well I would recommend anyone to buy their car from M. K. Smith Chevrolet More
Disappointed Brought vehicle in for check engine light. Dealer said since I had no appointment they wouldn't be able to look at it for 2 or 3 days. Shame on me for Brought vehicle in for check engine light. Dealer said since I had no appointment they wouldn't be able to look at it for 2 or 3 days. Shame on me for not predicting when the check engine light would come on so I could make an appointment. Considering this vehicle was purchased at MK Smith, and I've brought our Cruze in many times for maintenance I think it would have been reasonable for them to at least determine the codes involved so it could be determined whether there was risk driving the car. But no ... they wouldn't even do that. I will remember this the next time I want to buy a new car, or service any of my Chevrolets. More
Awesome dealership. Straightforward and true to their word. Other dealers would lie and just tell me what I wanted to hear to get me over to them and then try to finesse with their words into something I word. Other dealers would lie and just tell me what I wanted to hear to get me over to them and then try to finesse with their words into something I wasn’t even interested in. Not M.K Smith . I was in and out within 2 hours with exactly what I wanted . Thanks M.K Smith for making this vehicle purchase stress free More
I love this Dealership. I I love the car I bought from them. Edmond is the BEST. I will recommend MK Smith to all my friends and family members. them. Edmond is the BEST. I will recommend MK Smith to all my friends and family members. More
MK Smith is ok with me. I would like to mention first, that I hesitated going to MK Smith to review my options for the upcoming end of my 2017 Camara lease. We have always I would like to mention first, that I hesitated going to MK Smith to review my options for the upcoming end of my 2017 Camara lease. We have always purchased/leased our vehicles from MK Smith since 1994 - my son (20 years old at the time) went there to purchase his first car in the fall of 2018. He put 10,000 down and is now financing for 6 years. It is just a simple Malibu (that was actually a 2016). I have been extremely upset as I feel he was definitely taken advantage of. That being said, as I did lease my Camaro from MK Smith and it would end in March 2020 I did decide to go to this dealer to discuss options. I was greeted by a very helpful salesman named Jesse who was very knowledgeable and courteous to me. After review of my options I decided to purchase my Camaro and the process, although it took awhile due to a previous customer ahead of me - he took forever in finance - not Jesse's fault - I left feeling very good about my choice. I did share my son's experience (and he did too as he was with me) with Jesse and also the finance manager. I am sure they gave us the company line regarding the amount of money and payments and I understood they could not really address what happened to my son and still support their staff. My son will probably not purchase another car from them if the opportunity arises, I am happy with my choice as it was convenient for me at this time. Will I return for another car in the future or recommend them to my daughter who will be returning to the states in the next few months and will need a new car, that remains to be seen. Please note, Jesse, my salesman, was very kind. More
Nice clean and always good services. Car inspected and they let me know if anything wrong or needs to be done. Waiting time is good. Been taking my car there since I bought it. No problems . Thanks they let me know if anything wrong or needs to be done. Waiting time is good. Been taking my car there since I bought it. No problems . Thanks More
Outstanding! I can't say enough good words about Edmond & Jesse, two of the best stand up gentlemen I've met in a long time. Professional, polite and respectful! They were not pushy or try to confuse you wit Jesse, two of the best stand up gentlemen I've met in a long time. Professional, polite and respectful! They were not pushy or try to confuse you with a bunch of numbers. More
Please DO NOT GO HERE!! They keep your car for hours and hours, they don’t communicate with you at all! It took them 5 hours just to tell me what was wrong with my car, a simple coolant leak diagnosis shoul hours, they don’t communicate with you at all! It took them 5 hours just to tell me what was wrong with my car, a simple coolant leak diagnosis shouldn’t take 5 hours. Then they charged me $150 just to tell me what was wrong with it. That’s not including work done! Ridiculous! I will never return here again!! More