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M.K. Smith Chevrolet
Chino, CA
629 Reviews
Welcome to M. K. Smith Chevrolet
Founded in 1941 by Meredith Kopp Smith, M. K. Smith Chevrolet in Chino, CA has been owned and operated by the Smith family for 3 generations. We continue to be grateful every single day we open our doors for the wonderful loyal customers we have made throughout the years. Our customer base continues to grow by word-of-mouth due to the friendly and professional atmosphere created by our knowledgeable staff. From this we generate a high percentile of repeat and referral business allowing us to pass advertising savings to our clientele!
Marc Smith and Todd Smith continue to run M. K. Smith Chevrolet and value strongly the customer-first tradition their grandfather and father had before.
M. K. Smith Chevrolet is a family owned and operated dealership that has very proudly been serving the area since 1941. Putting our customer's needs first has enabled us to have a strong repeat and referral business for the past 80+ years. Yes, 80+ Years! Something we are very proud of. Our goal is simple. Deliver exceptional service, both before and after the purchase. M K Smith proudly serves Inland Empire, Glendora, Ontario, and Upland, CA areas and beyond.
Let us show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 7:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 629 reviews
January 27, 2020
This was the second time in a row where I received substandard service. The person taking possession of the car promises to have your car ready at a certain time but has not delivered. This has cause substandard service. The person taking possession of the car promises to have your car ready at a certain time but has not delivered. This has caused us to scramble to rearrange our schedule. Seems like they don’t have enough staff on hand to deliver on their promises. More
by jjunlv1
Verified Customer
January 27, 2020
Had a great Experience,Flew in from Seattle and all the paperwork was ready I was in and out within An hour or two.Everybody was very nice and polite,Thank you for the 2019 Silverado 2500 LTZ, Z71, Work wi paperwork was ready I was in and out within An hour or two.Everybody was very nice and polite,Thank you for the 2019 Silverado 2500 LTZ, Z71, Work with Matt and Stacy pick me up at the airport, Awesome people More
by snshart29
Employees Worked With
Matt and Stacy I give them a 10 in my book .Never met Tim and never met Jason
January 27, 2020
excellent customer service I loved my experience at MK Smith Chevrolet. Tim was easy to deal with and the manager Jason was outsatanding. They made my decision easy and I did no I loved my experience at MK Smith Chevrolet. Tim was easy to deal with and the manager Jason was outsatanding. They made my decision easy and I did not feel pressured in making my decision to purchase my vehicle. This is my fourth vehicle in 15 years at MK Smith I have tried other dealerships and this is hands down the best. Thank you. More
by ken92
January 27, 2020
TREATED WITH REPECT AND KINDNESS, WHICH MEANS A LOT TO ME. NO ONE TRIED TO COERCE OR FORCE ME TO BUY THINGS I DON'T NEED - NO PRESSURE. AND THAT'S THE WAY I LIKE TO BE TREATED. NO ONE TRIED TO COERCE OR FORCE ME TO BUY THINGS I DON'T NEED - NO PRESSURE. AND THAT'S THE WAY I LIKE TO BE TREATED. More
by FREDASILVA1946
January 26, 2020
Good service thanks I will come back for next service 👍 they are very good with the time they take in consideration my recommendations give 10 they are very good with the time they take in consideration my recommendations give 10 More
by anambr58
Employees Worked With
Don’t remember
January 25, 2020
I bought several vehicles in my lifetime and this was the best experience I have ever had! Very good communication and easy to work with. Matt Dussell was so polite and informative. best experience I have ever had! Very good communication and easy to work with. Matt Dussell was so polite and informative. More
by jasonmanfredda88
January 24, 2020
I worked with Matt and he took great care of me. We connected over the phone to check stock, I made my way down, and they graciously matched a prior offer on my trade-in and got me in a sweet Spark EV. connected over the phone to check stock, I made my way down, and they graciously matched a prior offer on my trade-in and got me in a sweet Spark EV. I love the service and the professionalism, quick and easy and flexible. They are class acts, would hang and talk to those guys all day. I highly recommend paying them a visit, they’ll treat you right. More
by adrianpopescu
Employees Worked With
January 24, 2020
MK Smith helps make things so easy, from purchasing our vehicles to keeping them properly services. It is wonderful being able to support this home town dealership. vehicles to keeping them properly services. It is wonderful being able to support this home town dealership. More
by leefortier
Employees Worked With
Jennifer
January 24, 2020
Very good experience buying used car here. Fast, friendly, helpful service. Easy and enjoyable to work with. No pressure. No bad vibe. Not pushy at all. Straight forward negotiation without all the friendly, helpful service. Easy and enjoyable to work with. No pressure. No bad vibe. Not pushy at all. Straight forward negotiation without all the BS and time wasting. In and out relatively quickly for the initial test drive and for completing the transaction. More
by ryan@sourcesolarinc.com
Employees Worked With
Matthew Dussell
January 24, 2020
Great experience Professional, fast, service-oriented. Staff all very helpful and friendly. Would definitely buy from them again. Nice showroom and good selection of c Professional, fast, service-oriented. Staff all very helpful and friendly. Would definitely buy from them again. Nice showroom and good selection of cars and trucks. More
by denverdsd
Employees Worked With
Edmond
