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M.K. Smith Chevrolet
Chino, CA
634 Reviews
Welcome to M. K. Smith Chevrolet
Founded in 1941 by Meredith Kopp Smith, M. K. Smith Chevrolet in Chino, CA has been owned and operated by the Smith family for 3 generations. We continue to be grateful every single day we open our doors for the wonderful loyal customers we have made throughout the years. Our customer base continues to grow by word-of-mouth due to the friendly and professional atmosphere created by our knowledgeable staff. From this we generate a high percentile of repeat and referral business allowing us to pass advertising savings to our clientele!
Marc Smith and Todd Smith continue to run M. K. Smith Chevrolet and value strongly the customer-first tradition their grandfather and father had before.
M. K. Smith Chevrolet is a family owned and operated dealership that has very proudly been serving the area since 1941. Putting our customer's needs first has enabled us to have a strong repeat and referral business for the past 80+ years. Yes, 80+ Years! Something we are very proud of. Our goal is simple. Deliver exceptional service, both before and after the purchase. M K Smith proudly serves Inland Empire, Glendora, Ontario, and Upland, CA areas and beyond.
Let us show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 7:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 634 reviews
November 09, 2021
I had been tracking a Camaro 2SS that was going to arrive to this dealer on 11/07/21. I had been negotiating with Jose Vazquez (Internet Sales Manager) the pricing for a few weeks. At the beginning, they had to this dealer on 11/07/21. I had been negotiating with Jose Vazquez (Internet Sales Manager) the pricing for a few weeks. At the beginning, they had listed the price with a dealer markup, but Jose and his manager (Edmund Kakish) agreed to sell me the car at MSRP. A few days later, before the car arrived at the dealer, I called them on the phone to close the deal. I spoke with a different sales guy (Javier) and he told me that Jose was on vacation, I told him I was ready to close the deal at MSRP and he directed me to fill out a pre-approval form on their website and I did. A few minutes later another sales manager calls me on the phone (I think his name was Mike) telling me that I couldn't get the MSRP pricing and that he doesn't know who I had spoken to about this. I explained everything about my e-mail exchanges with Jose Vazquez and he said that he wouldn't give me the MSRP pricing that we had already agreed on. He wanted me to pay around $5K more over sticker. This was a typical case of bait-and-switch. I can't believe how much time I spent talking to these people, getting my finances ready just so that they could try to rip me off into buying this car. I emailed Jose again to ask him what had happened and I never heard back from him, not even to apologize. Absolutely horrible, please do yourself a favor and don't do business with people like this. Btw, if anybody is interested in seeing those e-mails, I'll be more than happy to provide them. More
by technohelp
Employees Worked With
Jose Vazquez, Javier, Edmond Kakish, Mike, Edmond Kakish
Verified CustomerOctober 24, 2021
MK Smith Chevrolet continues to provide great vehicles at a great value with great service. a great value with great service. More
by kapatrick83
October 20, 2021
Very professional sales staff. This is my 6th vehicle from MK! Never any issues, smoothest car buying experience I've ever been a part of. Keep up the great work. from MK! Never any issues, smoothest car buying experience I've ever been a part of. Keep up the great work. More
by Cadillac man
Employees Worked With
Other Employees :
Jovi Dizon, Joseph Mauro, Sean Henderson, Rafael Arceo, James Bradley
October 15, 2021
Amazing people n great customer service. Check them out. You will be Satisfied and not disappointed. I love the new car. They have the best sale , finance, & management team ever. You will be Satisfied and not disappointed. I love the new car. They have the best sale , finance, & management team ever. More
by mariahperez91
October 12, 2021
Professionalism all of them makes the deal much better especially when your paying lots of money especially when your paying lots of money More
by llcool50
