M.K. Smith Chevrolet
Chino, CA
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 7:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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This dealership consistently does a great job of excellent customer service in both vehicle sales and service. excellent customer service in both vehicle sales and service. More
I only buy the insurance 1 moth, why your staff renew and charge the next month and don’t tell me. I need some one to contact and support me stop and refund my money. My fone : 7148632449 charge the next month and don’t tell me. I need some one to contact and support me stop and refund my money. My fone : 7148632449 More
Overall it was a good experience. I got a good deal on my truck. The one thing that I wasn't thrilled about is the fact that the young salesman quoted me a certain amount for my trade I got a good deal on my truck. The one thing that I wasn't thrilled about is the fact that the young salesman quoted me a certain amount for my trade in but on the paperwork it was $2,000 less. I was quoted $9,500 for my trade in but the final paperwork had it listed as $7,500. When I brought this to his attention he didn't have an answer for me at all. More
Great service. There was no pressure on purchasing a vehicle. The process was a lot faster than I thought as well. Thank you guys There was no pressure on purchasing a vehicle. The process was a lot faster than I thought as well. Thank you guys More
Mr.Marc Smith , made arrangements so I had a great Salesman assisting us his name was Jose, knowledgeable, kind , courteous and ultimately made my goal a reality! Jose along with the finance staff got Salesman assisting us his name was Jose, knowledgeable, kind , courteous and ultimately made my goal a reality! Jose along with the finance staff got my payment exactly where I needed it! More
Jason and staff were awesome and took time to make sure the truck meet my standards. Dr. Stewart the truck meet my standards. Dr. Stewart More
My only criticism of the sales process, was that we were discussing the MSRP price all along and then ... BAM! ... here are an additional $3K of dealer add-ons. I think that would have been better to tell discussing the MSRP price all along and then ... BAM! ... here are an additional $3K of dealer add-ons. I think that would have been better to tell us about up front. It kind of came as an unwelcome surprise as we started negotiating the final sales price. More
My purchase experience was pleasant. The process went quickly - it wasn't an all day affair, which was gret. My dealer was really nice. With that said, I did not read my contract so that The process went quickly - it wasn't an all day affair, which was gret. My dealer was really nice. With that said, I did not read my contract so that part is on me. Upon review days later after purchase, I learned my finance rate is higher than I was told, the car purchase price was higher than I was told and higher than other cars of the same model, and I agreed to accessories that was not discussed. I negotiate contracts for a living. But I failed in every respect to advocate for myself. At the end of the day, that's on me. But I cannot give this dealer five stars. Another issue is that I was not provided the paperwork that the IRS requires in order to be eligible for the clean car tax credit. Finally, I did not get the blue book value for my car, which I knew going in. But I thought my car was 4K cheaper than it end up being. Needless to say, I feel that I was taken advantage of a bit. More
Great experience working with mk smith’s exceptional staff. Just the right car at the right price. Recommend this dealership to anyone looking for their next vehicle. staff. Just the right car at the right price. Recommend this dealership to anyone looking for their next vehicle. More