M.K. Smith Chevrolet

Very kind of seller Wich was Javier he did very good to get approval and payment I wanted thanks mk smith get approval and payment I wanted thanks mk smith More

Buying from M. K. Smith Chevrolet was a fast, friendly, easy, no pressure, quality, professional, buying experience. K. Smith Chevrolet was a fast, friendly, easy, no pressure, quality, professional, buying experience. More

Jesse was very pleasant to do business with on the purchase of my new truck. He explained all of the features and made the paperwork as painless as possible. purchase of my new truck. He explained all of the features and made the paperwork as painless as possible. More

Sales representatives Jose was the best, great experience and transparency. Far better than Glendora Chevrolet and transparency. Far better than Glendora Chevrolet More

Very good experience, Javier the salesman was helpful and relatable. Price of vehicle was fair. I would recommend shopping for your next car at MK Smith dealership. relatable. Price of vehicle was fair. I would recommend shopping for your next car at MK Smith dealership. More

I visited MK Smith Chevrolet looking for a 2024 Trax 1 RS. They had one on the lot I was interested in. Ivan Zelfo was the guy helping me to negotiate a deal. From the get-go, I told him very clearly t RS. They had one on the lot I was interested in. Ivan Zelfo was the guy helping me to negotiate a deal. From the get-go, I told him very clearly that I did not give him permission to run my credit until a deal was negotiated. He asked me for my personal information and began filling out a credit application. Ivan reassured me that my credit would not be run without my permission and that he was only filling out the application to expedite the process in case we did come to an agreement. I gave him the information he requested, including my social security number. I told him once again that I did NOT authorize my credit to be run until he had made a deal. We went back and forth for a couple of hours and could not come to an agreement. The manager then "came to the rescue" and pretty much told me I had to purchase this extended warranty (an additional almost $4,000), which I declined. He told me that unless I purchased the extended warranty, they would not sell me the vehicle. I could not understand why they wanted to force me to buy the extended warranty. Extended warranties are optional, and it should be up to the consumer to accept or decline. I did not want the warranty, so I said thank you and walked out. Two days later, I found the car at another dealer and purchased it without any issues and without being forced to buy the extended warranty. This morning, I got a notification from Experian. MK Smith ran my credit WITHOUT my permission. This is enfuriating, and I am also concerned that they now have access to my personal information. Do not buy a vehicle from MK Smith Chevrolet. They have very unethical business practices. I will be contacting the Federal Trade Comission, Better Business Bureau, and will file a formal complaint against MK Smith Chevrolet, Ivan Zelfo, and his manager. More

Ralph Lopez was an extraordinary Sales Manager in meeting my needs to purchase the vehicle i requested, made my experience excellent in delivering what he negotiated, smooth and simple the way car buying sho my needs to purchase the vehicle i requested, made my experience excellent in delivering what he negotiated, smooth and simple the way car buying should be, i will definitely recommend Ralph to my friends and family an i am definitely going back to him to purchase in the future. More

Kind, courteous, efficient, respectful, nice employees. Honest service people. loved Imaery G. The actual service is great too. I've bought two autos from them, They are close to my home, so convenient! Honest service people. loved Imaery G. The actual service is great too. I've bought two autos from them, They are close to my home, so convenient! More

Great service! Great personalities & knowledge. Easy transaction! Would highly recommend MK Smith if you are looking for a Chevy. Great personalities & knowledge. Easy transaction! Would highly recommend MK Smith if you are looking for a Chevy. More

I was treated with kindness a d respect by all staff, especially Imaery and Javier. Keep up the good work especially Imaery and Javier. Keep up the good work More