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M & F Auto Sales - Lomas

Albuquerque, NM

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43 Reviews

5704 Lomas Blvd. N.E.

Albuquerque, NM

87110

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Showing 43 reviews

January 16, 2018

Professional, with integrity and respect. Eric Davilla, our sales person had a calm, attentive, and professional. He was never pushy and he was nice and supportive. Manager Bryce was extremely More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce, Eric Davila
Jan 17, 2018 -

M & F Auto Sales - Lomas responded

Thank you for taking time out of your day to write a review on your experience. Nobody likes dealing with a pushy salesmen, which is why we make sure none of our salesmen operate in that fashion. Eric Davila is truly a great man who keeps it professional throughout the process. Bryce is also another great man who is knowledgeable and patient. Everyone at M&F Auto Sales understands that buying cars is one of the most important decisions people make in their life, next to buying houses. That is why we are not pushy. Our 30 Day / 1,000 mile warranty is also very important to our business model because Customer Service is important. Beyond providing the warranty our Service Department hires top-notch mechanics and their motto is "any make, any model." They know everything to keep a car running properly. We appreciate you writing about your positive experience at M&F Auto Sales, we hope you enjoy driving your vehicle, and look forward to seeing you again when you feel the time is right to purchase a new vehicle.

January 14, 2018

Awesome experience While looking for a vehicle i went to 15 different car dealers in Albuquerque but when i went to M&F they actually listened to what i wanted and njoy More

by Curt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Griego
Jan 15, 2018 -

M & F Auto Sales - Lomas responded

Thank you for taking time out of your day to write a review on your experience. We know how pushy other car dealerships can be; which is why we made an entire business model behind not being pushy. We are also aware that many of the people who come to our lot have probably been all around Albuquerque having unfavorable experiences at other car dealerships. This is why we try to make our process as efficient as possible so people don't waste their entire day at our lot. We hope you enjoy your vehicle and we look forward to seeing you again.

January 12, 2018

Great Customer Care It was about time i got a second vehicle so i went down to M&F Auto and i was a pleasant Experience. The Sale Rep that help was very nice and more the More

by Logan J McCabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Griego
Jan 15, 2018 -

M & F Auto Sales - Lomas responded

Thank you for writing a review on your experience, first and foremost. We are glad that buying your second vehicle was a success and honored you chose us. Tony Griego is a great man and it is no surprise to us that he was nice and more than willing to help with anything. All of us at M&F Auto Sales understand that we all have busy schedules and buying a car shouldn't be a tedious, all-day investment. Our slogan is "We Let Our Prices Do the Talking" and we really analyze and inspect every car on our lot with a magnifying glass to make sure that our customers get great cars with great prices. Thank you so much for choosing M&F Auto Sales for your second vehicle and hope to see you again when you feel its time to get your third one.

January 09, 2018

Great experience..Eric was awesome! We found a perfect car Eric was there asking what we were looking for and from then on he was very helpful .even drove us to another lot to test drive a car .was very helpfu More

by Cards1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Davila
Jan 10, 2018 -

M & F Auto Sales - Lomas responded

Thank you first and foremost for taking the time to write a review on your experience. Eric Davila is a great man and is very helpful. He always makes sure that his customers get the best deal and are completely satisfied with the vehicle they chose to buy. We are glad that you found the financing helpful too! We hope you enjoy the vehicle you bought and hope to see you again whenever you decide to buy a new car or truck.

January 05, 2018

Great customer service. Shannon got us into our car and she was amazing from the start. She got us approved and on our way in the same day and even helped out with our kids More

by Jarch3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Trujillo
Jan 05, 2018 -

M & F Auto Sales - Lomas responded

Thank you first and foremost for giving us a review on your experience. We are glad to know that Shannon got you approved and on your way on the same day. Shannon is a great lady and places customer satisfaction in the forefront of her attitude. We are not surprised that she helped with your kids during the process. We appreciate you coming into our lot and choosing us for your next car. We hope you enjoy the car; we wish you nothing but the best and hope to see you again.

January 01, 2018

Awesome Great customer service very helpful and friendly! Fast and efficient would definitely refer and recommend to others! Great job to m and f motors and e More

by Xoxok02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Griego, Bryce Adams, Richard Terra
Jan 02, 2018 -

M & F Auto Sales - Lomas responded

Thank you for taking the time out of your busy schedule to write a review on your experience! You are the first review of 2018 too! Thank you for saying you would recommend us to family and friends. We hope this new year brings you many great things and we hope you enjoy your new car.

December 16, 2017

So very helpful in many ways while purchasing the vehicle. Shannon and Tony went out of there way to assist us. They helped jump our old car which died at the lot and provided us with another vehicle to get us More

by jennyd*17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Griego, Bryce Adams, Shannon Trujillo
Dec 18, 2017 -

M & F Auto Sales - Lomas responded

Thank you first and foremost for taking time out of your day to write a review on your experience. We are glad to know that Tony and Shannon went out of their way to assist you and even helped jump start you car. Customer service is an important aspect of our culture as a company and getting reviews like this are important. Bryce is also a great man. We appreciate you coming to us to purchase a car after a long, long time. We hope you enjoy your new vehicle and we look forward to seeing you again.

December 12, 2017

Great car for a great price I am very satisfied with my purchase of a 2014 Honda Accord. The car has low miles, and the dealer sold it to me for a very fair price. Staff stayed a More

by First time car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Trujillo
Dec 12, 2017 -

M & F Auto Sales - Lomas responded

We appreciate you taking the time to write a review on your experience. We are glad to hear that you are satisfied with your 2014 Honda Accord. We are glad to know that our staff is placing importance in Customer Service and stayed after hours to accommodate your schedule. Shannon is a great lady and very knowledgeable, so it is not a surprise to us that she made it a seamless process for you. Thank you for clicking "yes" to the recommend dealership question, we appreciate that a lot. We hope you enjoy your 2014 Honda Accord and we look forward to seeing you again.

December 11, 2017

Good car buying experience! Shannon was very prompt and professional. She was helpful and timely in responding to our requests, questions, and/or concerns. We also appreciated th More

by Ben & Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Adams, Shannon Trujillo
Dec 11, 2017 -

M & F Auto Sales - Lomas responded

Thank you for taking time out of your day to write a review on your experience. Shannon is a great lady and we are lucky to have her on our team. She places a high importance on customer service. Bryce is also a very helpful man and an important asset to our team as well. We are glad that your experience was prompt, professional, timely and never aggressive or pushy. We hope you enjoy your new vehicle and we look forward to seeing you again.

December 11, 2017

Awesome experience and got a great deal. My experience at m&f was amazing. There was no pressure from the salesman Tony on purchasing my vehicle. He was real helpful and was willing to let me More

by Jasper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Griego
Dec 12, 2017 -

M & F Auto Sales - Lomas responded

Thank you for taking time out of your day to write a review on your experience. Tony is a great man who really places an importance on customer service. We are glad to know that you didn't feel pressured by him. We make sure that all the vehicle on the lot are well taken care of. Thank you for recommending us to friends and family especially, we really appreciate that. We will be looking forward to seeing you again in the next year for you Truck! Thank you once again and we hope you enjoy your vehicle.