Lynnwood Honda
Edmonds, WA
Is this your dealership?
Filter Reviews by Keyword
By Type
520 Reviews of Lynnwood Honda
My experience purchasing a vehicle at Lynnwood Honda was excellent. I found out about the dealership via their website and was impressed with the up-to-date inventory and specials. In addition, their inve excellent. I found out about the dealership via their website and was impressed with the up-to-date inventory and specials. In addition, their inventory photos are of the actual cars, not just stock photos which was a welcome change from most dealers. When I arrived at the dealership I was greeted by Lawrence Chamalbide who showed me the Civic Si(s) that he had on the lot. Lawrence was low-pressure and let me browse without being hasseled. Whereas most dealers have 1 Si on the lot, Lynnwood had 4-5 to choose from. When I finally decided to purchase the Civic Si Lawrence was extremely helpful and direct. I was able to receive the price I wanted for my trade and the financing deal I wanted. Closing the deal took only a couple of hours and I never once felt like I was being pressured or manipulated. I definitely cannot say the same for other dealerships I have purchased from. I highly recommend Lynnwood Honda for their selection, modern facilities, low-pressure sales staff, and professionalism. More
*************************** THANK YOU Lynnwood Honda! ******************************* Thanks to the entire team at Lynnwood Honda for the excellent treatment we received last week at the dealership. I ******************************* Thanks to the entire team at Lynnwood Honda for the excellent treatment we received last week at the dealership. It could not have been a better experience for us. Jennifer was not uncomfortable working with Bob and Gabe to find the best choice of vehicle to meet her needs. Gabe was fantastic to deal with and went out of his way to give Jennifer every financial advantage he could. I have never met a more sincere, caring, and straight forward manager in my life at a car dealership. My sincere thanks to everyone who helped us during our visit last week. Gabe has been there a long time and it is obvious why you trusted him to greet and take care of my friend Jennifer. You have won my Honda loyalty. I will be in the market for another vehicle very soon. In the past, I have experienced poor treatment at other Honda dealerships. Even though Edmonds is a little out of my way, I'm convinced that I will receive the best treatment at your dealership. I look forward to a purchase there soon. And will recommend anyone I come across in the market for a Honda to make the trip to Edmonds and purchase at your dealership. Thank your for your response and help with Jennifer and showing her what the Honda purchase experience can be like but rarely is found at other car dealerships. ************** Lynnwood Honda... the best customer service experience *************** More
Having done a lot of research I went to Lynnwood Honda based on good reviews and the fact that they had the Honda Fit I was looking for on their lot. I worked with Mike Grecco who was very friendly, and u based on good reviews and the fact that they had the Honda Fit I was looking for on their lot. I worked with Mike Grecco who was very friendly, and upfront. I didn't feel any pressure or that any of the people I met were trying to play games. After I took my test drive we sat down and discussed price. They were very upfront about everything and I never felt that I couldn't get up and leave if I wanted, unlike other dishonest dealers who try to force you to stay. Everyone was friendly, made sure that I was comfortable and I left feeling good about my purchase and the service I received at the dealership. I would recommend Lynnwood Honda for anyone looking for great customer service from a dealer. More
I always feel like my sales person is working in my behalf at Lynnwood Honda. No high pressure negotiating games I always felt comfortable. Something that is hard to find at other dealerships. Servic behalf at Lynnwood Honda. No high pressure negotiating games I always felt comfortable. Something that is hard to find at other dealerships. Service department is always friendly. A great place to buy a car. More
This is my fourth car from Lynnwood Honda, as usual it was a great transaction. Very low stress, no high pressure salesmen, every step was very easy. Go talk to Joe or Dave, two great salesmen. Then talk was a great transaction. Very low stress, no high pressure salesmen, every step was very easy. Go talk to Joe or Dave, two great salesmen. Then talk to Keith the sales manager. Everyone there has a great attitude. Thanks again/ More
I'm writing this review just hours after purchasing new 2011 CR-V EX-L. It was the 5th Honda that my family and I have purchased from this dealership. I have always had the great experience at this dealers 2011 CR-V EX-L. It was the 5th Honda that my family and I have purchased from this dealership. I have always had the great experience at this dealership. However, I just want to mention it, that the process of buying a car this time, did not start out very well. But it ended exceptionally well. I initially made a contact to the dealership to inquiry about the availability of the car I wanted, especially exterior color of it. I have also mentioned that I wanted to make an offer on the car. The first sales agent I have spoken with ( unfortunately I did not get his name) said that he would call me right back within 5 minutes with some information about the car..I have not heard from him for hours. I have made another inquiry few hours later and mentioned this to another sales agent, Shawn who assured that he would call me back shortly. I have also made an offer to him, and asked him to check if that would work out and also told him the colors that I wanted. Shawn also did not return my phone call that day. I have called at the end of the day again, but got a feeling that Shawn was avoiding me. I felt ignored, and was upset with lack of response. As a manager of the retail store, the worst thing that we can do is to ignore our customers. The next day I have spoken with Keith and explained what happened the day before, we had a great conversation, agreed on the price that I was comfortable with and then I received a call from Lawrence Chamalbide. I was at the dealership few hours later and the process of buying this car was flawless and absolutely great! Lawrence is a true professional, my wife and I were relaxed and very comfortable in working with him. He answered all our questions, was courteous, polite and funny. My wife will need a new car later on this year, and I'm positive that I will work with Lawrence again in near future. I want again to thank Keith for actively listening to my concerns and to having Lawrence in assisting with my purchase. I'm glad that my experience ended on the positive note! More
My experience with Lynnwood Honda was the best possible. Only had they given me the car for free would it have been better. They were honest from the beginning and I never felt pressured to buy anything. T Only had they given me the car for free would it have been better. They were honest from the beginning and I never felt pressured to buy anything. They made me feel comfortable, explained every detail of the car, the process of buying and the charges associated. They were upfront with everything and I feel I got a fair price on both my trade in and for the Certificed Used car I purchased. If you're in the market for a Honda, go to Lynnwood Honda! I went to 5 other dealerships in the region and this was by far the best as far as price, customer service and honesty. More
Dealership was professional and courteous. Seemed to understand that we did not want to waste time hearing about all the crap that can come with cars (clear-coat, extended warranty, etc) and instead jus understand that we did not want to waste time hearing about all the crap that can come with cars (clear-coat, extended warranty, etc) and instead just let us quickly, easily, and cheaply, buy the car we wanted. Customer service was awesome. It was easy to communicate with sales staff and easy to reach agreements. Our particular salesman, Lawrence, was very personable and friendly - but not in that annoying way. We got an incredible deal, it took all of five minutes to broker. I explained the best deal another dealership had offered me and what it would take to earn my business. Very quickly that was the deal I got (~$1000 under invoice). The overall experience was simply very impressive. I never found myself annoyed, except when having to sign all the paperwork which unavoidably takes about 28 years to get through. I have no real comment on quality of work as they haven't done any for us yet. Hence I rated it N/A. All the other categories earned a '5'. More
I had been looking for a 2011 Honda Accord coupe for a few weeks, when I stumbled onto Lynnwood Honda web site and saw the Accord coupe in the new inventory list. I emailed Mike and we chatted over Email few weeks, when I stumbled onto Lynnwood Honda web site and saw the Accord coupe in the new inventory list. I emailed Mike and we chatted over Email some,and set up a appointmant for a test drive. I ended up taking a day off from work and went to Lynnwood Honda the next morning, when I arrived the Accord was parked out front all washed up waiting for me. I met with Mike he and I went for a test drive, I was stunned at how nice of a car the 2011 Accord coupe v-6 was, so Mike and I sat down and ran numbers.. lets make a deal it was.. Overall it was a PLEASURE, and Keith who gave me a great deal on my trade was great also. Friendly staff is a must.. and Lynnwood Honda has that and more. More
After a very bad experience with a nearby Honda dealer, I arrived home angry and a bit disillusioned. I logged on to Edmonds.com and sent out several requests for quotes to other Honda dealers. Within 30 min arrived home angry and a bit disillusioned. I logged on to Edmonds.com and sent out several requests for quotes to other Honda dealers. Within 30 minutes Mike called me and without prompting offered a price much better than the price I had offered the aforementioned dealer. I thanked him for the call and quote and promised to evaluate his offer along with other pending quotes. Later that evening I received a quote from a competing dealer that was several hundred dollars lower. The next day I met with Mike and explained that I had a more attractive offer. Without any haggling Mike and his manager matched the offer. Soon after we were putting the finishing touches on the paperwork and driving home in my daughters new car. While price was certainly a major factor in my purchase decision, I was also swayed by the friendliness of Lynnwood Honda's staff (Mike in particular), and strict attention to providing a high-quality customer experience. I'm considering purchasing yet another Honda for myself, and when I do my first call will be to Mike at Lynnwood Honda. More