Lynnwood Honda

Very positive Troy our salesman was very knowledgeable and professional. He made our car buying experience so relaxed and easy. Gabe the manager was also so friendl Troy our salesman was very knowledgeable and professional. He made our car buying experience so relaxed and easy. Gabe the manager was also so friendly and easy to work with. More

Patronizing run-around Brought in for service and repair for something simple. Was told they needed to order the parts, but never called back. I had to follow up myself af Brought in for service and repair for something simple. Was told they needed to order the parts, but never called back. I had to follow up myself after a couple of weeks and was told they didn't know what I was talking about, but would get back to me. Never did. Had to get my husband involved and still not resolved. Not the first time with issues regarding service department with rattling issues on a new Accord we bought from this dealership. I understand we all make mistakes, but consistently showing lack of basic customer service really is quite frustrating. Especially when the problem was caused by the dealership. In fact we had our son by his Civic somewhere else. We're not asking for anything out of the ordinary. Just good service that we can rely on. More

Goodwill repair results in multiple issues Called Service Manager and reported my three years old Pilot's fuel door latch release was not working. I was told to bring it in for inspection. Th Called Service Manager and reported my three years old Pilot's fuel door latch release was not working. I was told to bring it in for inspection. The tech inspected the issue and said it would cost $250.00 to fix. I said that's not acceptable. This is defective part and the company should cover the cost. Crickets... I call the national Honda Customer Service hotline, they said they would instruct the dealership to complete a "goodwill" repair of the cable release. I took the Pilot in for the scheduled appointment at 12:00 pm and I was met with indifference. The service manager said he would look into it. I received a pick up call 15 minutes before closing. I drove away from the dealership and a low air warning light came on for my left rear tire. I got home check the air pressure, 20 psi no road damage found. One week later I discover my emergency cash pouch was rifled and cash removed. Now, the Pilot has developed an issue starting up. Do not patronize this dealership. Fraudster! More

The Best! Loved working with D at Lynnwood Honda. He was so patient and helpful! Went out of his way to make sure we drove off the lot with the car we wanted. Loved working with D at Lynnwood Honda. He was so patient and helpful! Went out of his way to make sure we drove off the lot with the car we wanted. More

Good Experience Its an awesome place to look for your future car. Its near a lot of shops, hospitals, freeway in case you need to take a break or waiting to get your Its an awesome place to look for your future car. Its near a lot of shops, hospitals, freeway in case you need to take a break or waiting to get your affairs in order. They also have FREE water, coffee, a lounge to relax. First, it was a little stressful in buying a car and wanting something you would like. I would suggest doing research in looking for your car and bring it to the dealer to try to help you out. In case, they dont have it on the lot, they can try to get it from another dealer or lot. After selecting your car, then your have to get car insurance, see finance, it's pretty much downhill from there. Its fast, depending on the day, I would suggest early in the day, gives you time and the dealer. Mark Baker is more than a salesman trying to earn money for his family. He is family. You belong to a family in Honda Lynnwood for life!! Its not prefect, but Mark is patient, good sense of humor , and knowledgeable about cars. Ask for Mark, you cant go wrong. Ask for a discount if you can get one. Cheers, Michael More

Mark Baker Thank You Mark Baker was great in helping me get my Honda Civic Si. Very Easy going as I always take my time getting a New Car. It was a Pleasure working with h Mark Baker was great in helping me get my Honda Civic Si. Very Easy going as I always take my time getting a New Car. It was a Pleasure working with him. Thank You Mr. Mark Baker More

Mark Baker is THE super salesman I've purchased a few new vehicles throughout my life, but never have encountered a salesman like Mark Baker. I researched the SUV lines and decided o I've purchased a few new vehicles throughout my life, but never have encountered a salesman like Mark Baker. I researched the SUV lines and decided on a Honda. I used a local discount club as my tool for a speedier transaction at Lynnwood Honda. Mark Baker introduced himself by phone and sent an email verifying the appointment time. The appointment went well. We talked about our needs for a vehicle and decided on the Honda Pilot after looking at a few vehicles on the lot. We took a test drive and were sold on it. After 2 hours or so we were owners of a brand new Pilot. Then Mark showed us his genuine self once we were owners. He explained the vehicle's features in detail and even set up our cell phones for hands free talking and transferred some of our CDs to the Pilot's music system. Mark is a fantastic salesman. More

You can't go wrong with Mark Baker My wife and I have been buying cars from Lynnwood Honda for fifteen years. We have always been satisfied with our experience with the sales and servi My wife and I have been buying cars from Lynnwood Honda for fifteen years. We have always been satisfied with our experience with the sales and service teams at Lynnwood Honda, however buying a new car was a lengthy and arduous experience. This was true until we dealt with Mark Baker in sales. Mark truly made a difference in our buying experience in November when we bought our new 2017 Honda Pilot EX-L. Mark is extremely knowledgeable and a pleasure to work with. Not only to he beat our expected price point, he got me us of the dealership in record time. Now see if you can beat that! Thanks again to Mark and you can’t go wrong using him for your next car purchase. More

Mark Baker, sales Mark Baker is the finest salesperson we have ever known. Mark does everything in his power to get you a fair deal and make your purchase easy start to Mark Baker is the finest salesperson we have ever known. Mark does everything in his power to get you a fair deal and make your purchase easy start to finish. Over the years we have purchased 6 Hondas from Mark. Judith M More

Pleasant and painless My family has purchased and had our vehicles maintained by Lynnwood Honda since 2002. I recently purchased a second vehicle via the Costco Auto progra My family has purchased and had our vehicles maintained by Lynnwood Honda since 2002. I recently purchased a second vehicle via the Costco Auto program and Mark Baker. Mark made the experience smooth and painless. He took time to explain all the features of the 2018 CRV and did not try to talk me into the most luxury model..he took time to understand what my commuting and vehicle offroad needs would be. More