
Lynnes Nissan Subaru
Bloomfield, NJ
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Used Car They were all very professional, courteous and friendly. Went the extra mile to accommodate your financial needs. Overall, would recommend Lynnes Su They were all very professional, courteous and friendly. Went the extra mile to accommodate your financial needs. Overall, would recommend Lynnes Suburu for your car purchase. More
SCAMMERS - DISRESPECTFUL TO WOMEN ***BUYERS BEWARE*** DO NOT TRUST LYNNES NISSAN *** ***LYNNES NISSAN IN BLOOMFIELD TREATS WOMEN POORLY*** When signing paperwork DO NOT get distr ***BUYERS BEWARE*** DO NOT TRUST LYNNES NISSAN *** ***LYNNES NISSAN IN BLOOMFIELD TREATS WOMEN POORLY*** When signing paperwork DO NOT get distracted by the fancy electronic signing system they have where the finance guy quickly swipes over the windows he does not want you to question. It is a strategy. This is an account of MY experience: I went in on Wed, Oct 25 to turn in my lease. When I learned that I would not be receiving a credit for my unused miles like I thought, I decided to look into just keeping the car. Firstly, the MINUTE they ask for your drivers license they will a hard credit inquiry for about 7 financial institutions. My credit score dropped 18 points in one day. They do not ASK "may we run your credit" like they are supposed to by law. When I mentioned that I was comfortable at keeping the same payments I had during the lease their eyes widen and said "NO PROBLEM" (mentioning that was a mistake). We talked about a loan for 60 months and was promised that I would be making the same car payments. When I asked about information about interest rates, I was told "We work with the best banks... you have chase? We will get you a Chase Loan" During the signing I was verbally promised a 60 month loan at my same payments, except when it came to signing the finance guy, SAM, quickly swiped over the screen with the interest rates and length of the loan. He was doing this all while he was telling me stories about his kids and asking me personal questions. He comes off as very friendly which I like to believe is genuine, but it seems to be part of the strategy there. I one more time ask for more info about the loan and the only information I was given was "it's the same payment". So I signed. (MISTAKE) An hour later as I was reading the physical paperwork, I realized that I was put into a predatory deal! I was a 78 month loan (not 60), with a 6.8% interest rate (very high), with a bank I have never even heard of, KeyBank National... NOT chase. I have VERY good credit, and KNOW I can get a better rate than that. I went back two hours later to see what could be done, I was given the run around and told to return in the morning because "banks were closed" (lies). I came back first thing in the morning. We discussed a set of options with did not satisfy me and I learned about a few more LIES they were telling. I decided that I didn't want to do business with them and asked in many different ways if I could be let out of the deal... especially since I only returning 2 hours later and my paperwork wasn't even processed yet. (They lied and said they could not cancel the contract because of Nissan and the bank, then when I personally called Nissan and the bank they said it was up to the dealership discretion and in fact COULD be cancelled.) The day ended in a shouting match between Greg, a bald man who is I believe a sales manager. He was yelling that although he DID have the authority to cancel the contract he just didn't feel it. I was basically told "TOUGH LUCK, KID". I could not believe that a middle aged man was yelling at a young woman in publicly in his own dealership. They have ZERO respect for women there. In summary, I was reeled into a text book car dealer scam. It was a page out of a book "How to SCAM a car buyer 101" and I fell. These people are professionals at what they do, they make it seem like omitting certain information is standard. And yes, I do take full responsibility for signing the paperwork without going thru it with a fine tooth comb. But I felt comfortable because I had had a good experience there before with the same finance guy. Now I see that that level of comfort was taken advantage of. Lesson learned: do not trust ANYONE no matter how comfortable you feel. I don't wish this experience on anyone and am determined to tell everyone I know about how I was treated. More
2018 Crosstrek The dealership went above and beyond to get me into the new 2018 Crosstrek in the color I wanted. They are were very accommodating and I would highly The dealership went above and beyond to get me into the new 2018 Crosstrek in the color I wanted. They are were very accommodating and I would highly recommend Lynnes. More
Great Experience Buying My First Saburu Otto is the man! I tried Lynnes after Paul Miller Saburu tried to low ball me for my trade in. As soon as I entered the Lynnes parking lot, Otto came Otto is the man! I tried Lynnes after Paul Miller Saburu tried to low ball me for my trade in. As soon as I entered the Lynnes parking lot, Otto came right up to us and offered his help immediately. He looked over my trade in vehicle and agreed that my asks ng price was fair. It was nice not to have to haggle for once. After we decided on a Saburu model ,I was given the fair True Car price. The finance office ( dealing with Joe) was also a pleasant experience and I was not pressed into taking unnecessary warranties. Otto called me the next day to ask how everything was and to let me know about the status of some dealer add-ons that I had requested. Overall i would give Otto and Lynnes five out of five stars so far. Great job! More
Excellent Service Never thought about leasing a Subaru but Salesperson Otto Bizaldi changed my mind very quickly. I took a test drive in the Forester and I was sold. It Never thought about leasing a Subaru but Salesperson Otto Bizaldi changed my mind very quickly. I took a test drive in the Forester and I was sold. It has the most smoothest drive of any car I have ever driven. Otto made a believer out of me. Otto was the nicest and most pleasant Salesperson I have ever dealt with, I am a returning customer of his and will be returning in 36 - 42 months for another Subaru. More
sales person Jamie was very help full the price was good he explained everything. He was very pleasant answered all our questions. I would recommend him to anyone Jamie was very help full the price was good he explained everything. He was very pleasant answered all our questions. I would recommend him to anyone because he made it very pleasent More
perfect experience Got a great deal on my Subaru Outback. No hassle, no pressure. Loved the experience and sure to come back at the end of the lease! Got a great deal on my Subaru Outback. No hassle, no pressure. Loved the experience and sure to come back at the end of the lease! More
Condescending and Disrespectful WORST EXPERIENCE EVER. Unworthy of even a 1 star rating, however, for purposes of making this public the rating must be given. Lynnes Subaru of Bloo WORST EXPERIENCE EVER. Unworthy of even a 1 star rating, however, for purposes of making this public the rating must be given. Lynnes Subaru of Bloomfield really has to analyze their sales force and ensure that their methods be ETHICAL. The sales associate who assisted us, Pamela, did everything she could to provide pricing on a vehicle we were interested in. What she failed to mention was the fact that she had actually pre-filled the figures on a contract of which she claimed was simply a formality to hold the vehicle until our next visit. To make matters worse, a tall gentleman claiming to be a "Sales Manager" attempted to resolve the discord. He became aggressive, condescending, and disrespectful especially when he attempted to hold us from leaving and waved his pen in my mother-in laws face claiming he was not a magician and didn't own a magic wand, he had a pen. Regretfully, we agreed to wait and see if he could come to an agreeable figure. 15 minutes past and he would not show his face, we were told by the associate that there was no deal and we could leave. Disappointed with the outcome, we approached his office and asked why he had kept us the whole time. We told him he could not treat customers in that fashion, he was disrespectful and extremely condescending with our business. To make matters worse, he became aggressive and at one point almost became physical until we asked him not to place his hands on us and left. As we were pulling out, he stepped outside the dealership to see us leave and gave us a salute. We did not understand the nature of this salute, however, became offended because we think it may have been an act of white supremacy. Potential customers, BEWARE. More
Exceptional customer service purchased a 2017 Forester and went back the next week and bought a 2017 Legacy 3.6R. Very happy with the vehicles as they are the best built cars made purchased a 2017 Forester and went back the next week and bought a 2017 Legacy 3.6R. Very happy with the vehicles as they are the best built cars made and the dealer did everything to make the buying experience we have ever had! Very efficient. Our salesman Radomir was extremely helpful and knowledgeable during the buying process. He took the time to go over the vehicles and explain in detail functions of the car. Will definitely recommend the dealership to other people More
Had Great buying experience I walked in with my son to look for a 2017 Subaru Forester and Miguel helped us. From when he introduced himself you can see he's very professional. I walked in with my son to look for a 2017 Subaru Forester and Miguel helped us. From when he introduced himself you can see he's very professional. I love my new Subaru its a drive like no other. Thank You Lynnes Subaru. More