Lynnes Nissan Subaru
Bloomfield, NJ
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Purchased a 2016 Rogue SV Went into the dealership not knowing what the outcome may be, but Sonia Lopez is an amazing Sales Rep along with Sales Manger Ray Reddock. they worked Went into the dealership not knowing what the outcome may be, but Sonia Lopez is an amazing Sales Rep along with Sales Manger Ray Reddock. they worked hard and made sure I received and approval within my budget! Definitely a great experience and I would most definitely recommend them and plan on shopping again in the future!! More
Worst car buying experience ever Absolute WORST car buying experience we have EVER had. Think twice before buying a used car from this dealership. Making an appointment to look at a c Absolute WORST car buying experience we have EVER had. Think twice before buying a used car from this dealership. Making an appointment to look at a car is pointless, as we wasted two Saturdays in a row sitting around the dealership waiting for them to have the car ready when it was supposed to be. When we finally got to see and drive the car we were told it had no known issues. Upon taking it home and getting a full work up we learned of quite a number of issues that should have been apparent to any reputable mechanic or dealer. Now trying to get these issues taken care of, the manager is suddenly "in meetings" and unable to speak with us anytime we try to contact him. They have been stringing us along for weeks and it's looking like if we want this taken care of quickly we will soon have to involve our lawyer. Save yourself the time and money. More
Damaged my Car - Did oil change and only put in 1.5 quarts I took my car for the first free oil change after buying a Volkswagen Jetta from Lynne's and it was a disaster. I called the day prior to being sched I took my car for the first free oil change after buying a Volkswagen Jetta from Lynne's and it was a disaster. I called the day prior to being scheduled for the oil change to verify they has the parts as I live 40 minutes away and was told of course we have the parts. I drive all the way there and they did not have the parts and I had to reschedule the oil change. I wasted time and gas driving there for nothing and had to go back a week later. I did get the oil change, which took 3 hours, but when I picked up my car the oil change light was still on in the car. The mechanic said it was not a big deal and reset the system. Six months after I had the oil change my car was not running well and was making all kind of strange noises. I went to the Volkswagen dealer and was told the car was 3 quarts low on oil and the car only takes 4.5 quarts of oil. I only had 1.5 quarts of oil in my car! I was not burning oil and there were no leaks. The mechanic at the dealer told me the only way this could happen is when I had the oil change they did not put enough oil in my car and the system was reset to think the current level of oil was the correct amount. I was furious as I was told that driving for 6 months with 3 quarts low on oil, with only 1.5 quarts in the car, probably caused permanently damaged my engine in the car. I called the service department to speak to the manager of Lynne's but he was not in. At this point I expect them to do nothing about this problem but I sure will not be going to Lynne's again as they cant even do an oil change correctly and have damaged the engine of my car. More
2017 Rogue Transmission FAIL I had a great experience when leasing my vehicle, but two years later I had to deal with transmission failure on a 2017 rogue. After leaving my car a I had a great experience when leasing my vehicle, but two years later I had to deal with transmission failure on a 2017 rogue. After leaving my car at the Lynnes service center, I didn't get a call saying that my car would be kept overnight OR that it would take a WEEK to fix. I had to call to get an update on my car. Shouldn't they be calling ME? It was great that this issue was covered under warranty, but I was also left without a car that I'm paying monthly for! I was told by the service department that I would be able to get a free rental until the repairs were made on my vehicle. It's been two days since I dropped off my car and still no rental. No one follows up with me or has the decency to call me back and update me on my vehicle and/or rental vehicle. Not only am I NOT buying out this 2017 Rogue at the end of the lease, but I'm strongly considering taking my business somewhere else. The service is unacceptable. More
Worst buying experience I purchased a truck here a month ago and I still have not had my registration processed. I call daily to talk to finance and they don't call me back. I purchased a truck here a month ago and I still have not had my registration processed. I call daily to talk to finance and they don't call me back. I have called everyday for the last week because now my temporary has expired and I am unable to drive my new truck. After purchasing here they put you to the side to get more purchases. The dealer I worked with blows me off every time I call telling me he has more important things to do. I do NOT recommend purchasing a vehicle here! Worst buying experience of my life so far! More
Lack of customer service Extremely disappointed in the lack of response to several inquiries asking for price of vehicles. We were ready to buy, but no one at Lynne's Subaru c Extremely disappointed in the lack of response to several inquiries asking for price of vehicles. We were ready to buy, but no one at Lynne's Subaru could provide a OTD price. The lack of transparency is very disappointing. Will be purchasing my Subaru elsewhere. More
Terrific sales service Robert Palmiere was very professional and knowledgeable. He really made an exceptionable effort with making sure we were pleased with the car as well Robert Palmiere was very professional and knowledgeable. He really made an exceptionable effort with making sure we were pleased with the car as well as making sure we were satisfied with the price. We felt comfortable because of his honesty. It was because of him, we were enabled to get the car we wanted at a great price. Everyone there was friendly and welcoming . We can't thank Robert enough in making this experience a great one ! More
Very professional I was very nervous to go there to buy a car but mr Anderson helped and explained everything that I could get a very fear deal in mi car. Thank you I was very nervous to go there to buy a car but mr Anderson helped and explained everything that I could get a very fear deal in mi car. Thank you More
An unexpected enjoyable experience I was worried about the entire experience of new car buying but it went very smoothly, I would recommend Lynnes Subaru and ask for Pamela. I was worried about the entire experience of new car buying but it went very smoothly, I would recommend Lynnes Subaru and ask for Pamela. More
Keep going back for more cars Today I purchased a 2018 Nissan Titan, this is the 16th new Nissan I’ve purchased from Lynne’s since 1995 and have never had anything but a pleasant e Today I purchased a 2018 Nissan Titan, this is the 16th new Nissan I’ve purchased from Lynne’s since 1995 and have never had anything but a pleasant experience there. I currently have three of their cars in my driveway. Many friends and family members on my recommendation have purchased vehicles both new and pre-owned and have never received any negative feedback from any of them. My salesman was Michael Mais and was also helped by General Sales Manager Jay Cheek, both couldn’t have been nicer or more helpful. Prior to my first purchase many years ago I had also gone to another Nissan dealership to comparison shop, after buying that 1995 pickup from Lynne’s I have never entertained going anywhere else or cross checking the price. We also plan to buy another Rogue there when the 2019 models come out. More