Lynnes Nissan Subaru
Bloomfield, NJ
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I was VERY happy in my dealings with Michael Mais and would definitely recommend him to anyone who is looking to purchase a vehicle. Everyone at Lynnes was polite and businesslike. But Michael Mais was would definitely recommend him to anyone who is looking to purchase a vehicle. Everyone at Lynnes was polite and businesslike. But Michael Mais was exceptional. He helped me find the exact car I wanted, with all the features I wanted. He was patient in listening to my wishes, and walked me through the car buying experience. Michael spent a long time showing me numerous cars and pointing out the features of each. He quickly located a car that had the color upholstery I wanted (even though it wasn't standard in the model I wanted) and took care of all the necessary paperwork to get the car registered. When I picked up the car, Michael took time to show me all the features of the new car, and wouldn't let me leave the dealership until I understood everything I needed to know in order to operate the car confidently. He even personally put my plates on the car. I inadvertently left my EZ-Pass at the dealership, and Michael Fed-Exed it to me. The gentleman at my loan company commented on the courtesy and professional manner Michael and the others at Lynnes extended to him in their telephone exchanges. His statement to me was "I wish all the other dealerships I do business with conducted business in the manner Lynnes does." More
Ordered a BRZ 6 months ago. After being lied to for 6 months, they say car is in only it is a swap from another dealer and the wrong color and auto instead of manual. Lies, excuses, etc. Dishonest, unp months, they say car is in only it is a swap from another dealer and the wrong color and auto instead of manual. Lies, excuses, etc. Dishonest, unprofessional, incompetent. Stay away from Lynne's Subaru More
This is my second lease from Lynnes Bloomfield. My experience with their sales and service department is always great. Very courteous and professional staff. Thanks to Sherif and Jay the whole process experience with their sales and service department is always great. Very courteous and professional staff. Thanks to Sherif and Jay the whole process was very smooth and quick. More
Showed up on Friday afternoon after making an Internet appointment earlier in the week and getting numbers from Internet CSR. The minute I walked into this dealer a feeling of shady dealings came over me. appointment earlier in the week and getting numbers from Internet CSR. The minute I walked into this dealer a feeling of shady dealings came over me. And boy was I not wrong. Walked in and was assigned Olga. I explained my situation and told her the deal I was given by the Internet rep approved by her manager. Olga comes back and says we cannot come near that price and so I leave. I get a call from Internet rep I was dealing with asking me to come back after work and we can get the deal for you. So I come back and met with Olga again. She said she would try hard to get this deal done. She says manager has to approve and will come talk to you. After waiting 20 minutes not so honest Abe comes over and says that the only way the deal would get done under the parameters put forth by the Internet rep is if Jesus came and made the deal. I told the non believing in Jesus Jew Abe that its a good thing Jesus rises in two days. :) The deal he worked up was 110 dollars a month more on a lease than what the Internet manager gave me. Avoid this place like the Bubonic plague. Any negotiations done online mean absolutely nothing at this dealership. The manager himself admitted that the Internet CSR's job is to get traffic into the dealership and nothing else. More
My husband found a 2003 Honda CVR on-line at Lynne's for $4,480.00. I e-mailed the company. I received a call back immediately from Shauhte. She then placed me on the phone with Lorraine. They made for $4,480.00. I e-mailed the company. I received a call back immediately from Shauhte. She then placed me on the phone with Lorraine. They made the deal, and my husband gave her a $100.00 deposit on the car. He told her he would be there on a particular day at a particular time 3 days later. Lorraine promised my husband that the car would be held. This dealership was 5 hours away from our home. I specifically told her that. She assured me that the car was held for me. Me, my husband, and my two children. We made the trip and got there when he said we would. I called Lorraine and told her we were here & she said she would be right down. Another salesman approached us and had us sit down. He immediately asked my husband for his license. My husband said, "I would like to see the car first". He insisted. My husband said, "I don't just hand my license over; I will give it to you after I see the car first. He started using the computer. He was on it for a bit, and he says, "I hope it is here; I will be right back". He was gone for 15 minutes. He comes back and says, "the car is not here. Is there something else I can interest you in like a" . He mentioned three different cars. My husband said no. He then said, "I will be right back". He was gone for 8 minutes. He comes back and has us come further into the office and has us sit down at a different desk. Another man comes and sits down. We talk with him a bit. He says, "I will be right back". He was gone for 13 minutes. He comes back and says, "I don't know what happened, but the car was sold. My apologies. Is there something else I can interest you in? My husband said, "no, I would like my $100.00 deposit back". He said, "okay". He left and took care of it. Came back, gave us a receipt, and apologized again. We left. We were there for an HOUR, and HOUR! The first guy we talked to was approximately 60 years old and he had dark brown hair, brown eyes, and had a long scar on his right cheek. The second guy we dealed with was approx. 50 or so with black hair and blue eyes. More
I admit I was hesitant to use this dealer based upon the previous reviews, but my experience was totally different. I went here to try out the Nissan Altima and Suburu Legacy. My salesman, Eddie Garcia, w previous reviews, but my experience was totally different. I went here to try out the Nissan Altima and Suburu Legacy. My salesman, Eddie Garcia, was great. We test drove both cars and he spent a lot of time talking about the differences of the two cars. They honored the truecar.com price without any hassles. I got a new 2013 3.6 Legacy that took 2 weeks to arrive. On pickup day I was out of there within 1.5 hours (my insurance company was responsible for half the wait). More
We went to Lynne's in Bloomfield, NJ based upon a flyer we received advertising all sorts of great deals-got there and was talked into buying the 2012 Imprezza which we agreed to for the price; while waiti we received advertising all sorts of great deals-got there and was talked into buying the 2012 Imprezza which we agreed to for the price; while waiting we fell in love with a pre-owned 2007 Saab 9.3 convertible, but chose to continue the deal with the new Imprezza. My husband signed the papers, we were told to clean out our vehicle, they tagged it for inventory, removed our plates and then the bombshell-they could not work the numbers to our satisfaction. This after spending almsot 5 hours there. Then Abe suggeted the Saab that we were oogling and that they could definitely work the numbers and then gave us a great price. We were so bummed over the loss of the Imprezza and having spent over 5 hours for nothing, we left empty-handed. After much thought and investigation over Sunday, my husband waited outside before the dealership opened on Monday - well, the car was still there, thank goodness. Now, the numbers didn't work anymore---different story, different numerical configuration and no Saab. Plus, another disappintment. Abe had us convinced on Saturday that we could get the Saab instead but when Monday came along everything changed. This time he tried to talk us into a Nissan Sentra, a car we did not go there to buy. We have purchased more than 6 cars within the last 10 years and have NEVER experienced such a schlock operation. After reading the reviews for this dealership we are actually quite relieved that we did not pursue any further business with Lynne's of Bloomfield. It's clearly obvious that we would have had our share of trouble with this dealership as they have displayed themselves to be totally incompetent. I feel very sorry for all the previous customers who are now stuck in the clutches of this unprofessional dealership. Can't wait to read about them closing their doors in the near future as I cannot possibly imagine this place doing business much longer. Word to the wise-if you are a car salesman looking for a job-DO NOT SEEK EMPLOYMENT from Lynne's of Bloomfield, NJ. Buyer Beware-DO NOT FALL FOR ANY OF THEIR ADVERTISING GIMMICS-there are plenty of other reputable dealerships out there-we know, we've been there and certainly will NOT go back to Lynne's of Bloomfield, NJ. More
DO NOT buy a car at Lynnes Subaru. We ordered a car from them, put a deposit down on it and was told that the car was ours and we would have to wait 2 months for it. We got a call that it was in and explain them, put a deposit down on it and was told that the car was ours and we would have to wait 2 months for it. We got a call that it was in and explained we wouldn't be able to pick the car up for a week. We went 7 days later to pick up our car to find out that THEY SOLD IT! They were very unapologetic and not helpful or informative at all. Otto and Tony C. are AWFUL. DO NOT BUY A CAR HERE. GO TO ANY OTHER SUBARU IN THE AREA. More
Before I start on my story about this horrible experience I had with Lynne’s dealership I just want to say thank you to the people that are reading this review and hopefully inform you of my situation so tha I had with Lynne’s dealership I just want to say thank you to the people that are reading this review and hopefully inform you of my situation so that you will not be like me, taken advantage of. I have recently brought a new Nissan Altima 2012 4 door sedan. I used truecars.com to find the best price for what I am paying for so I do not have to go through the bargaining process. My salesman then took me to the lot where the vehicles were. He showed me the car I wated and said it has a power start engine and he said that I am getting a good deal for the car. We got on the car and we drove back to the dealership. At that time the car had 279 miles on it which for a new car is very high and it also did not have a window sticker which I did not notice until later. When I got back to the dealership to finalize the deal the manager came out and said that he has to charge me extra for the power start engine. I said, no since that is not what I asked for. After they said they would have to give me another vehicle and I said alright, but after a couple of minutes the manager Dan said that vehicle #2 was damaged and that they will give me the one with the power start for $450. I continue to say no and after going back and forth I decided that I will only pay $120. He said deal. As we were finalizing the price Dan, Tony, and Jeff the managers charged me destination fee which was supposed to be included in the truecar.com deal. Not just that they did not honor the system they lied in my face and charged me another $780 for destination fee. That day I drove the vehicle home and I did not know it at that time, but that was when my living hell happened. The day I drove the car home my tire pressure signal came on. The next day I brought it back to the dealer to check it up. Service was closed so my salesman went to a gas station to fill it up with air. The problem was still there, but he said it was no big deal since it takes time for the car to adjust. The next day as I was driving to work the check engine light popped up. My car started to shake. When I step on the brakes the car would not response and still continues to cruise. When I step on the gas pedal the car would not accelerate. I immediately turned back. I called sick that day of work. I called Lynne’s to get the car towed to service so they can see the problem. They called back and said they fixed the tire pressure and engine. I ask for a statement sheet on what they fixed, but they never gave one. I drove to school the next day and the engine light popped on again with the tire pressure. I turned back to my house and called Nissan Lynne’s that I would be taking the car to Hilltop East Hanover since it was closer to where I lived. They called a tow truck which is the second time this car got towed. I called Nissan Consumer Affair to complaint about the customer service and how they did not give a statement and a window sticker and how the vehicle has problems. Nissan Hilltop called and said they fixed the car and I drove it. After three days the engine and of course the tire light came on. I called and the customer service was so bad that every time I wanted to speak with a manager he or she was busy with something. It is not like I call on a Saturday or Sunday. I called on Wednesday 2pm. reaching a GM was impossible. So I notified Lynne’s again and got the car towed for the third time. When the car reached Lynne’s after a couple of hours Fred the director said that it was no big deal and that the harness needed to change and they fixed it. They wanted me to bring back the car so they replace the harness when it arrives. After a week my sales man that sold me the car said it was a lemon car and not just that it someone was going to buy the car but returned it because it had problems. I called back to the dealership to find my salesman and the dealership said that he no longer works there. I also called Lynne’s as to when I get my license plate and the managers keep saying its coming. It has been a month now and they still have not called about the license plate which is due a day ago which I called later and they did not have my insurance number More
Bought a new Nissan SUV. Promised items to make the sale. Bought the car and the salesman was fired the next day. Dealer refuses to give itemized receipt to verify correct price of car. Dealer says... nation Bought the car and the salesman was fired the next day. Dealer refuses to give itemized receipt to verify correct price of car. Dealer says... national back order... on items. Waited 2 months and called Nissan corporate. They investigate and now dealer says can't find paperwork promising items. Have to wait more. Will I ever get items or know what the car actually cost??? Slithering snakes in the grass, lying, thieving ingrates. STAY AWAY from Lynnes. Special Hell is set aside for people like this. They think they are getting away with something but they have surprize waiting in the next life...have mercy :( p.s. all the good reviews were written by the dealership...no one gets a 4.7!!! More