Lynnes Nissan Subaru

Purchase Subaru Very good experience working with people at Lynnes. Process went smoothly and we felt that we got a good price on the vehicle that we wanted. Very good experience working with people at Lynnes. Process went smoothly and we felt that we got a good price on the vehicle that we wanted. More

Stay away I bought a brand new cabriolet from them and the slats he'd the headrest, seatbelt and backseat while preparing it for delivery. It's been a month and I bought a brand new cabriolet from them and the slats he'd the headrest, seatbelt and backseat while preparing it for delivery. It's been a month and they still haven't fixed. Don't deal with Lynne's More

Amazing experience This dealership was great. I walked in looking to browse, however after speaking with Otto and the fact that he was so professional and gave me such This dealership was great. I walked in looking to browse, however after speaking with Otto and the fact that he was so professional and gave me such a great deal I left with a beautiful new car and at an amazing price. Great job Otto! More

PURCHASE 2014 NISSAN ALTIMA At Lynnes Nissan, my purchase experience was great. Ray Reddock the salesperson was excellent- he was very professional and friendly and not pushy a At Lynnes Nissan, my purchase experience was great. Ray Reddock the salesperson was excellent- he was very professional and friendly and not pushy at all. The price of the new car was great. I will certainly recommend Lynnes Nissan and Ray Reddock the salespaerson at Lynnes Thank you More

Couldn't be worse! Earlier this week my wife and I went to see a very competitively priced 2011 Subaru Outback Limited with about 15K mi that I saw on the Internet. I in Earlier this week my wife and I went to see a very competitively priced 2011 Subaru Outback Limited with about 15K mi that I saw on the Internet. I initially contacted the dealership on the internet and this is the response I got: My name is Christine Abell and I will be personally handling your request for information on the 2011 SUBARU Outback. As a way of making this experience as "hassle free" as possible, I would like to know if there are any "must have" options you are looking for? Good start, we spoke to Christine on the phone about a the specific car we liked and she said it was still at the dealership and that she would "pull the key" meaning that the car would not be shown to anyone else. I scheduled a time to come see it Monday 5/5 but we were not able to make that appointment. I called her and told her we would not be coming down that evening but we would come down Tuesday 5/6. I asked her, "was the car still there?" Her response was that the key had been "pulled" and no one else would see the car before we came down Tuesday. Without being insulting to her, I asked one more time if the car was definitely there and she responded "yes, the key is pulled out of the available cars on the lot." She said it was not necessary to confirm that the car was there before we came down the next day. As per our plan, we braved horrible Parkway traffic and it took us over an hour to get to the dealership to see the forementioned car. We were assigned a perfectly nice salesman and Christine came down and greeted us and the salesman and gave him a giant wad of keys. He took us out to a blue Outback like the one we had seen on the internet. When we turned on the engine, the mileage read 60K. He seemed confused, not sure if that was an act or not, but then started looking around the lot looking for the car. I realized at this point that we had been played. The salesman showed us a few other Outbacks but did confirm my suspicion that the car was gone. He had no info on why. I felt bad for him, not sure how he makes money with Internet salespeople setting him up like that. I requested to the salesman that he let me speak to this wonderful Internet sales agent Christine back inside the dealership. The manager came out form his sales desk and intercepted me. I told him what horrible business he was doing with this kind of customer treatment and that his sales staff should be maddest with such tactics. He gave me some double talk about being there until 11:00 PM the night before, etc. etc., and that he would find another one for me. Sure! We were fully prepared to close the deal on this car if it had checked out as advertised on the Internet. After such treatment, I would not take a car from them if they gave it to me free. More

My latest purchase 4/28/14 On April 28,2014 I purchased my 13th new Nissan from Lynnes Nissan. I first went there in 1995 and was treated very well when looking for a new truck On April 28,2014 I purchased my 13th new Nissan from Lynnes Nissan. I first went there in 1995 and was treated very well when looking for a new truck and I have had no reason to go anywhere else since then. My salesman, Jason Luzzi, was very helpful answering any questions and showing/explaining all the features of the car. The sales manager Jay Cheek was also very helpful in completing this purchase. There are currently 4 Nissan cars in my driveway from Lynnes and I am very pleased; I walked in as a customer, and left as a friend. More

LYNNE'S SUBARU POST-LEASE TERRIBLE CUSTOMER SERVICE DO NOT BUY FROM LYNNE'S SUBARU!!!! All they care about is making money from you and bullsh*ting. PROLOGUE I visited yesterday because I was try DO NOT BUY FROM LYNNE'S SUBARU!!!! All they care about is making money from you and bullsh*ting. PROLOGUE I visited yesterday because I was trying to find a dealership that would buyout my lease. It's in excellent condition (minus needing a car wash). Even the interior looks like it never left the showroom. I keep my cars in pristine condiiton. Now, the only negative is that my vehicle was swiped on the rear bumper when a kid hydroplaned (probably while on his phone). He most likley totaled his car...looked terrible. Surprisingly, there was only rear bumper damage so the entire rear bumper was replaced by Final Touch Collision in West New York, NJ. REVIEW (apologies if it is long, however, it is VERY informative/effective) Before I even visited, I called them so I don't waste my time going to the dealership. I don't live around the corner from them and also I had plans to leave right after work. I work in New York, wake up at 5:30am, and arrive home around 7:30pm, so I DO NOT have time to waste. When I called, Niz picked up. I specifically told him EVERY SINGLE DETAIL about my lease and the vehicle. I told him that it is a 2012 Subaru Impreza Base with a Satin White Pearl exterior in a 5 spd. manual, 24,000-25,000 miles, I have about 1.5 years left for the lease, told them the buyout right now is about $14,000-$15,000, and that the vehicle had one accident in which the rear bumper was replaced. Before hanging up, I told him ONCE AGAIN, the ENTIRE DETAILS of ^. I kept asking Niz if there is a high chance that they would completely buyout my vehicle, CONSISTENTLY. He said, "yes", as long as the vehicle is in good condition, then they would buyout my lease (even with the accident, as I reiterated MANY times to him). Mind you, he said that until they saw my vehicle, they cannot gurantee anything which I already understand and it's obvious. However, if the vehicle is in good condiition (the inspection), which I know it is in perfect condition (minus the fixed accident), he SAID they would buyout the lease. So, I think...okay, I know the vehicle will pass the inspection 100%, let's go visit... MAIN REVIEW I drive all the way to the dealership (took the GSP as it is not close to me at all). When I go in, it's a Nissan branded everything except for the one Subaru sign outside. Niz approaches me and right away introduces me to a Nissan (yes, Nissan when I have a Subaru) Sales Consultant. I discuss with him the details of my vehicle/lease and give all the necessary information to him. He speaks with the Sales Manager and comes back with the result... Segment 1 They offer $10,000!!!! YES, $10,000 for a ~$14,000 lease buyout (not residual, current buyout)!!!! Paul Miller Subaru told me that they would buyout my lease for ~$12,000 and this was OVER THE PHONE. So, VERY IRRITATED, as the offer is not a complete buyout (AS I MENTIONED OVER THE PHONE), I told them that's ridiculous. I ask for Niz so he can explain why he had me drive ALL THE WAY to their dealership to find out this bullsh*t when they simply could have told me over the phone. Niz (after waiting a while) comes back and I discuss with him what happened. Why he told me they would buyout my lease if the car is good. He keeps mentioning that the car is not worth the buyout because the car has an accident, pauses as I state facts of our conversation, repeats the same thing (car had an accident, not worth the buyout), BLAH BLAH BLAH...He just did not have a response besides WHAT I TOLD HIM OVER THE PHONE! NO SH*T, I know the vehicle had an accident, this is what I told you over the phone! By the way, you're telling me that if the vehicle was not involved in an accident, it would be worth ~$4,000 more?!! Bullsh*t! Segment 2 So then...Niz (since he has no solid explanation for wasting my time) gets the Sales Manager, Keith. He comes to speak with me and it starts...I explain the whole situation and then he says the SAME thing; car had an accident, it is not worth the buyout, BLAH BLAH BLAH. Thank you Captain Repetitives. Then, I ask why this entire conversation could not be discussed over the phone. He says, "we had to see the vehicle". I did not even see them see my vehicle. He says, "we saw it". So you're telling me that you went out to see my vehicle, without me mind you, when I still have the keys. Very thorough guys...Then, I constantly asked, "why this conversation couldn't be discussed over the phone, so I didn't have to come all the way down here?" Clearly, it could have easily been discussed over the phone. All you need is the current buyout, one accident, and mileage (which they didn't even ask for) and you can tell me whether you will completely buy it out or not. Then, he starts to bring me outside (he's afraid the other customers will hear our conversation). He says that I'm yelling at him, however, my voice was not high the entire time, completely calm voice; maybe irritated, but calm. While I’m speaking to him to get an answer, he is PLAYING WITH HIS PHONE. I tell him, “If you’re going to be playing with your phone, then there’s no point in speaking.” Keith says, “Well, I’m on the phone with the Owner…I think he’s more important than you.” ARE YOU KIDDING ME! What…just because I didn’t lease my Subaru with you guys, you get to disrespect a SUBARU customer like that!!! Every dealership may be independent, but isn’t all Subaru dealerships, Subaru?! You tell a Subaru customer that your dealership Owner is more important when the customer is speaking with you? He continues playing with his phone. Finally, as I continue wanting an explanation, he basically says it is what it is and starts walking inside. This SALES MANAGER KEITH, as I (A NEW SUBARU CUSTOMER) am speaking with him, he starts to walk away and go inside. He is the MOST DISRESPECTFUL dealership employee I have dealt with. Now, I am more irritated at him than Niz. BOTTOM LINE DO NOT GO TO THIS DEALERSHIP! When you buy a vehicle from them, sure they might be great and helpful. However, if something goes awry with your vehicle, ^this is most likely what you will deal with. NIZ wasted my time, not researching ANYTHING while we were on the phone; not even asking the Sales Manager of my lease buyout. And KEITH is a completely rude and disrespectful Sales Manager of Subaru. He puts Subaru’s brand to shame by being a Manager of anything. There is much more of where this will go… More

My personal experience I visited the showroom several times and each time I received quick and courteous attention. My needs for a replacement vehicle were taken seriously. I visited the showroom several times and each time I received quick and courteous attention. My needs for a replacement vehicle were taken seriously. Entire experience was a positive one. More

Excellent salesperson.. In December 2013 I purchased the 2014 Nissan rogue. Today I traded in my rogue for the 2014 pathfinder since I need more space for two kids. If anyone In December 2013 I purchased the 2014 Nissan rogue. Today I traded in my rogue for the 2014 pathfinder since I need more space for two kids. If anyone is looking to buy a Nissan please contact Eddie D. He truly works with customers. He is on the customers side. More

Good experience I went to a couple of Dealers before going to this one I had to wait a lot in the other dealerships and the attention was not what I expected. This I went to a couple of Dealers before going to this one I had to wait a lot in the other dealerships and the attention was not what I expected. This dealer was my last option I went to bigger dealerships before coming here. This should have been my first choice. I did not have to wait, the attention was excellent. The salesman was awesome. He was not pushy or tried to sell me things I did not need. I told him what I wanted and I told him what the price was on truecar.com he matched the price and 30 min later I walked out with a car. More