Lynnes Nissan Subaru
Bloomfield, NJ
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New Car Experience / Purchase I worked with Pam D. she was knowledgeable and patience. She understands how to build a relationship with customers. I cannot say this about the other I worked with Pam D. she was knowledgeable and patience. She understands how to build a relationship with customers. I cannot say this about the other Dealers that I visited. I am very happy with the Outback, safety features won me over. I hope that my service experience is this good when the time comes. I would recommend you speak to Pam about your new car purchase. More
Bait and switch I leased my Nissan Altima from Lynnes Nissan a little over two year ago. The lease term was 36 months. I started receiving promotional mailings advert I leased my Nissan Altima from Lynnes Nissan a little over two year ago. The lease term was 36 months. I started receiving promotional mailings advertising something called the pull ahead program. Whereas you could return your current car before the lease expiration and would receive multiple benefits for doing so. It stated that it could be a key for key trade with you paying less than what you were currently paying. 1. They offered to waive up to 12 months of lease payments, 2. They offered up to $500 in damage waiver, 3. They offered up to $1000 bonus cash and 4. They would pay up 15 cents up to 20000 of unused miles. It also stated no money down. I thought it was too good to be true, but after receiving two offers from them, I decided to give them a call. I was quoted $129 from a representative named Merissa and $117 from a representative named Anna if I had an excellent credit score, but they refused to put it in writing until I submitted a credit application, which I subsequently did. Anna told me (which I already knew) that I had a perfect credit score and I would receive the quoted rate and that her manager would call me back to finalize. Ray, Annas manager gave me a call and informed that the rate would be $289 a month, which is more than double what I was initially quoted. He added on all these extra charges and tried to justify how $289 a month was the correct rate for the lease. Saying that I practically did not qualify for any of the incentives. I started getting a little assertive with him and let him know that I would be filing complaints for the false advertising and the classic bait and switch tactics that they had employed. I then asked Ray for a breakdown email of all the elements of the lease so I could have it for my records to prove that they had used false advertising and bait and switch, when I was hung up on. I called back multiple times, asked for Rays superviser, but to no avail. I have been stone walled and hung up upon ever since. More
Overall great experience Just purchased a new 2016 Nissan sentra and the entire experience was comfortable and exciting. Being new to leasing a new car, the employee was knowl Just purchased a new 2016 Nissan sentra and the entire experience was comfortable and exciting. Being new to leasing a new car, the employee was knowledgeable and made sure that I understood the entire process. More
Best dealership ever Purchased a Nissan Rogue a couple of days ago I worked with jay Jaber it was an amazing experience !!!!! Loved working with him he was so patient and Purchased a Nissan Rogue a couple of days ago I worked with jay Jaber it was an amazing experience !!!!! Loved working with him he was so patient and understanding . Got the best deal and make sure you ask for Marissa Tavarez when I called she made sure the vehicle was available highly recommend them!!! More
Best Experience Purchased a Nissan pathfinder last week i worked with jay Jaber it was a great experience !! i really liked working with him he was understanding a Purchased a Nissan pathfinder last week i worked with jay Jaber it was a great experience !! i really liked working with him he was understanding and very knowledgeable . Got the best deal ever. i highly recommend this dealer ship the they treat you like family. More
Best customer service I recently purchased a Nissan Sentra and jay was very knowledgable and helpful! I am very happy with the patience he had with me and I am definantly c I recently purchased a Nissan Sentra and jay was very knowledgable and helpful! I am very happy with the patience he had with me and I am definantly coming back. Thanks jay !! More
Excellent customer service My sales rep Jay Jaber was so professional and so helpful. He made my car buying experience one of a kind. He pointed out all of the car feautres and My sales rep Jay Jaber was so professional and so helpful. He made my car buying experience one of a kind. He pointed out all of the car feautres and every possible option I had. I wound up buying Nissan Pathfinder it was the best option that fit my families needs. I got all the features I wanted within my price range. I've been to a few dealers before, but the manager at this fine establishment has set the bar high. He was very knowledgeable and I appreciate his service and his kindness. He was very patient with me. I had several questions and he answered them with no problem. He was Very understanding that I have kids and he wanted to help me find he perfect car. More
Excellent customer service and so patient!! Purchased a Nissan Rogue a couple of days ago I worked with Jay Jaber and it was an amazing experience!!!!!! Loved working with him, he was so patient Purchased a Nissan Rogue a couple of days ago I worked with Jay Jaber and it was an amazing experience!!!!!! Loved working with him, he was so patient and understanding. Got the best deal. Make sure you ask for Marissa Tavarez she answered all my questions and made sure the vehicle I was looking for was available for me. I highly recommend them!!! More
Good Experience I bought a 2016 Sentra SR. The car is great. Surprisingly spacious. The Sales Rep I dealt with was Mike Ventola. He was quite knowledgeable of all t I bought a 2016 Sentra SR. The car is great. Surprisingly spacious. The Sales Rep I dealt with was Mike Ventola. He was quite knowledgeable of all the vehicles I was interested in and very thorough in his sales procedures. That made closing the sale very comfortable. Benito Domena the finance person I dealt with was very insightful. More
Deceptive sales practice, False advertising I went there today with my wife and my son. We went to check a used Subaru 2009 legacy sedan that was advertised on Auto Trader and on their website. I went there today with my wife and my son. We went to check a used Subaru 2009 legacy sedan that was advertised on Auto Trader and on their website. We are looking for a first car for our college bound son. I initiated contact with them thru email from auto trader. A representative from Lynnes called me to schedule a test drive. Today, the representative Stasia called again. I confirmed and asked if the car is still there. As per Stasia, yes the car is still there. I told her we will be there in a few minutes. Stasia further said that I should look for her boss, Jay when I get to Lynnes Nissan Bllomfield NJ. We finally arrived at the dealership. I met Jay and another sales person was assigned to us. He immediately told us that the car I was looking for was in their other parking lot and that they willget it. After a few minutes, he came back and stated that the car I wanted was going to an auction because their mechanic is saying that the clutch was sliding. I told him that I would like to test drive the car. He said that he will give me agood deal instead. He took me out to the inventory lot and showed me a 2014 Crosstek. I told him that this was out of our budget. I insisted on showing me the car that I emailed them for. He told me that he will send someone for the car. After waiting for 20 minutes the sales person asked me to step out and showed me a Subaru Outback and was offering me a 2012 subaru legacy. Why can't they just say that the car is not there anymore. Very sneaky, very dishonest. This is classic false advertising. They just want you in the dealership and from there will distract you to buy a more expensive car. They would advertise a car that is not in their inventory.. BUYERS BEWARE!!!! More