
Lynnes Nissan Subaru
Bloomfield, NJ
Filter Reviews by Keyword
By Type
Showing 281 reviews
Added Service Contract to finance deal even after I refused Added extended vehicle service contract to finance deal even after I refused it, then said they would cancel it when I called the next day, but more t Added extended vehicle service contract to finance deal even after I refused it, then said they would cancel it when I called the next day, but more than 2 months later they still have not canceled it (even after including consumer affairs and the better business bureau). Tried to charge $1K more for the car than they had it listed for on AutoTrader.com. Tried to push gap insurance on me even though my trade in + down payment were 40% of the purchase price (so there was no gap). The salesperson who I worked with (Jerry) was great. The F&I guy (Sam) was a crook. More
Bad service, zero to none customer care. I was transferred on the phone twice with no explanation and no introduction whatsoever. The first time I had a service it was factory defect and beca I was transferred on the phone twice with no explanation and no introduction whatsoever. The first time I had a service it was factory defect and because it out of warranty I had to pay all out of pocket. The worst part is that even though things started to fall apart, there was no care as to the fact I purchased the vehicle there. I was treated like I was coming in for an oil change even though I bought a car there. The cherry on top was that the service manager treated me like I was asking for a favor, again no customer care from anyone I spoke to there which includes at least three different people. Never going back there or any of their affiliates. More
leased car Jaime Campos did an excellent job. Best car buying experience we have ever had! Very efficient friendly service. Was able to get the car we wanted at Jaime Campos did an excellent job. Best car buying experience we have ever had! Very efficient friendly service. Was able to get the car we wanted at a great price quicker than any other dealership! More
Exceptional customer service!👍🏻 Lynnes Subaro customer service is exceptional.... From the time I walked in , went to the process , I leased a Forester.. Until the time I closed t Lynnes Subaro customer service is exceptional.... From the time I walked in , went to the process , I leased a Forester.. Until the time I closed the deal and drove my Forester... Pamela and Joe went out of their way to make me feel at ease at all times . So aftter around 4-5 hrs, I got my key snd drove off with my brand new Subaro Forester! More
Lynnes Nissan of NJ Degrades Women! STAY AWAY! The worst dealership! If you are a women and purchase a car from this dealership good luck! Abe from the dealership sold us our Mazda CX-5 which we pu The worst dealership! If you are a women and purchase a car from this dealership good luck! Abe from the dealership sold us our Mazda CX-5 which we purchased in cash. He was extremely unprofessional and could not do any of the paperwork himself. We had to call numerous times to make sure he was following up. After purchasing the car, we were told it would be detailed and the racing stripe on the sides would be removed. The car was not detailed and the racing stripe on the side of the car was not removed correctly. We had to drive back to Lynn's Nissan from New York to get the racing stripe removed correctly. We then informed Abe that we did not feel comfortable with him doing the registration and the switching of plates as he was not for filling the paperwork on his end. We were then transferred to Jay Cheeks and Tony Halley - as I received three parking tickets due to the fact that they did not register the car properly. Jessica Moret, Who handles the finances and registration for the cars could not get her act together. We had to call her daily to make sure that the paperwork was done. However, she became too overwhelmed and couldn't handle submitting the paperwork. Currently we have tickets on the car and when we called today, Match 25, Tony Halley - was extremely disrespectful and used foul language. He informed us that they would not be paying for the tickets and that it was our problem since we already purchased the car. He stated that they don't care since they got their money. Do not do business with this dealership!!! The people there are so unprofessional! If you are a woman they will degrade you! Be aware and stay away from this awful dealership!!! More
pleasing, accomodating, got the job done Not very receptive at fist. However the salesperson assigned to me was quite welcoming, accommodating and thorough. she did an excellent job. I left Not very receptive at fist. However the salesperson assigned to me was quite welcoming, accommodating and thorough. she did an excellent job. I left with the car - didn't I? More
Accommodating I've dealt many times with Lynne's thru the years & they run pretty true to form. They try hard in the service department but it's best if you sit and I've dealt many times with Lynne's thru the years & they run pretty true to form. They try hard in the service department but it's best if you sit and wait it out. Otherwise, they know you're not there so they're not in any rush to get your car done no matter what time frame they give you. More
Used Car Purchase We had a great overall car buying experience at the dealership. Marwan Bacha was fantastic in guiding us through the entire buying process. We would h We had a great overall car buying experience at the dealership. Marwan Bacha was fantastic in guiding us through the entire buying process. We would highly recommend this dealership to anyone looking to buy new/used cars More
Thieves Ibrihim AKA Abe was my sales associate, I shopped for a car and bought a car from Lynnes Nissan. I posted this on google, Yellow Pages and Yelp. So t Ibrihim AKA Abe was my sales associate, I shopped for a car and bought a car from Lynnes Nissan. I posted this on google, Yellow Pages and Yelp. So that others won't be lied and stolen from. Abe from the sales department at Lynnes Nissan, lied and misled me on a number of occasions. I thought well it's just one incident and didn't make a big deal of it. When purchasing the vehicle he flashed the Car Fax and said, see its clean and trust me you're going to love this car and you can drive it later. He said, we have to hurry to get the sale approved for the ending month (Year End). He said, that the car I was buying is the only one that will be approved based on my credit history. He said, he reserved the car for his daughter. The car I purchased did not have a clean record, it cost me thousands to repair. When I needed to fix a fender, my insurance company wouldn't help me because they said that the car was salvaged. All of the lies were confirmed when I checked with a friend from the auto business who I was also entertaining consideration from buying from. He told me that the same company gave him the approval and I needed to be under a certain number not a particular car. I was lied to, I was put into car that I believed was the only one I could get financed under leaving me desperate and probably the car I bought was one they had to move. Instead I saw cars in the lot that were more to my liking at better prices. Because of my bad credit, I understand that my financing charges will be very high. I wound up paying double the price on the car, not including the deposit. When I asked about it Abe said that "you like the car, you can handle the payment right that's all that matters, you can pay it early and avoid the interest charges". "You wouldn't be driving if you declined it. I called about my extended warranty and asked if I was getting an ID card, he said "wait for it in the mail". I called again and he started putting me on hold without answering. When I called back I was told he left for the day. When I came into the showroom, he said he spoke to his manager, but the deposit is nonrefundable, and I wouldn't get bought because this returning a vehicle is bad for my credit. I never got the ID cards for the warranty. What I found out is that instead of my warranty being in the highest tier, it was the base and I was paying the same price as the highest level. The finance agent, wouldn't take my calls, I went into the showroom he was never there. I left messages. I went in to see the sales manager and I waited an hour and then was told he is on lunch. This is a big time scheme. I call it lying and stealing. I write this not motivated by revenge but hope that nobody else is deceived as I was. More
Very friendly and helpful As soon as I got to the dealership I felt welcome. Michael helped answer questions and found the best price for me. Thank you for everything! As soon as I got to the dealership I felt welcome. Michael helped answer questions and found the best price for me. Thank you for everything! More