Lynnes Hyundai

The salesman Ed Birne was great helping us select the Elantra we bought. He was attentive, professional and made the overall buying experience great. Now to the part where Lynnes Hyundai needs to work Elantra we bought. He was attentive, professional and made the overall buying experience great. Now to the part where Lynnes Hyundai needs to work on. FINANCE!!! Why it took 2 1/2 hours just to get to the finance manager to complete the leasing deal is beyond me. It was not that busy and if it was going to take that long, they could have informed us and we would have come back later in the afternoon. When we finally were seated to do the contracts it literally took 10 minutes and we found a few errors (monthly payment incorrect, miles on car incorrect). This is the most important part of the process.... and Lynnes came up WAY short...... More professionalism and courtesy is certainly needed. It was probably the worse finance experience we've encountered... It's too bad since the salesman did such a great job. Can I recommend the dealership.... jury is still out... More

All the personnel at Lynnes Hyundai are very friendly and thorough when it comes to servicing your car and making the customer feel important and satisfied. thorough when it comes to servicing your car and making the customer feel important and satisfied. More

I came in to the dealership looking for a car as a referral from my neighbor who had recently bought a new car from Jason. I asked for Jason and I must say he was the absolute most kind and considerat referral from my neighbor who had recently bought a new car from Jason. I asked for Jason and I must say he was the absolute most kind and considerate salesman I have ever dealt with! I was a little uneasy at first because I know the whole car buying experience, but boy was I wrong. Jason gave me all the time in the world I needed and really made me feel comfortable and at ease. His manager Steve came out and I was sold by the professional manner that these two treated me with. I would absolutely recommend Jason to any friends or family in the future. More

Please if you really like to buy Hyundai do not go this place... What ever they says or talk about is not truth. especially, their management staff Mr. Carlos Vegl or any staff Manager. place... What ever they says or talk about is not truth. especially, their management staff Mr. Carlos Vegl or any staff Manager. More

Overall experience was great. The people were are kind and the salesman Jason was excellent. The manager I dealt with Jay was extremely honest about the vehicle, which I love just as much as the day I dro and the salesman Jason was excellent. The manager I dealt with Jay was extremely honest about the vehicle, which I love just as much as the day I drove off the lot. More

Paid in full for a Hyundai Santa Fe and Lynne's spent weeks looking for the model configuration we wanted, with no calls to update us on the status. Very poorly handled. We were put last priority once ou weeks looking for the model configuration we wanted, with no calls to update us on the status. Very poorly handled. We were put last priority once our check cleared, with no car in hand. Avoid them at all costs. Avoid their salesman, John Foster, who mishandled every step of our transaction. We finally demanded a refund and waited two weeks to receive the check. John had no idea where our refund check was and could only say "it's not my department." Atrocious experience. More

This dealership is not worth the headaches I recommend shopping around for different prices and then purchasing and servicing the vehicle at the dealership on rt. 23 Wayne, NJ. shopping around for different prices and then purchasing and servicing the vehicle at the dealership on rt. 23 Wayne, NJ. More

I purchased a car from them 2 years ago, I had the car serviced there every single time including all my oil changes to honor the tire for life program. Anthony whom I mostly dealt with was a great servic serviced there every single time including all my oil changes to honor the tire for life program. Anthony whom I mostly dealt with was a great service adviser and a real straight shooter but unfortunately he is no longer at this dealership. When the time came to actually getting all 4 of my tires that were completely worn out I got what I expected a whole lot of b.s. from the service manager and excuses to where they would only give me two tires which I would not accept. I wanted and paid for those free tires one way or the other by having my car serviced there frequently at a premium price, I was pissed off because it is not about the price of paying for new tires its the principle of the thing that I was owed all four tires and was given some baby answers as to why I would not receive them. That program is a SCAM to be plain and simple and do not bother spending premium pricing to service your car at the dealership. I AM STILL EXPECTING A PHONE CALL FROM THAT LYNNES HYUNDAI DEALERSHIP TO TELL ME IT WAS ALL AN APRIL FOOLS DAY HOAX what a bunch of clowns More

I was in the dealership recently with a friend who had previously gotten a quote to lease an automobile at above mentioned dealership. When we returned to signed the papers, the dealership refused to del previously gotten a quote to lease an automobile at above mentioned dealership. When we returned to signed the papers, the dealership refused to deliver as promised. My friend had an email confirmation but simply met a roadblock. The salesman and manager tried to add fees and made up numerous other excuses as to why the deal was no longer on the table. What poor business acumen! For the next week, I received endless voice messages from Socrates making inquires about the interest I had shown in leasing a vehicle. When I tried to call the agency ( 4-5 attempts), I was informed by the snarky woman who answers the phone that he was with a customer, out of the showroom or had the day off. My final decision was to block their telephone number on my home line. It so happens I own a Hyundai that was purchased five years ago in Savannah, GA. Yes, I would give that dealership (Savannah Hyundai) a 10 and continue to feel that way. However, Lynnes seriously deserves a zero but that was not an option on survey. If you are reading this review, please save yourself time and aggravation......SELECT A DIFFERENT DEALER!!!! More

I have been driving Infinitis (Q45s, M35X, I30T, J30) for the past 15-20 years. I went to test drive a 2012 Genisis with the V8 engine because of TV ads, a friend owns a 2010 Genisis and the Internet. I wa the past 15-20 years. I went to test drive a 2012 Genisis with the V8 engine because of TV ads, a friend owns a 2010 Genisis and the Internet. I was very impressed with everything about car. I sat with salesman, Luis Gonzales, and was given his best deal after verifying with his manager. After a few days, I decided to get it. I sent an Email to Salesman Luis Gonzales confirming ALL the details of the deal (including down payment and total money needed the day I picked up the car) ($2,400.00) for the 2012 Genisis with an MSRP of $45,620.00 and $399.00 per month for 36 months With 12,000 miles per year. Luis replied to my Email that the Deal was good. I went back to the dealership with a friend who has been a Personal Guarantor for me for 15+ years only to be told that they (Al and Luis) could not do the deal for the price stated in Luis' Email and the paper I was given by Luis and verified by Al. Al stated that it was a credit problem and he would try to get it done and promised to get back to me that day. I told him that I have been leasing Infinitis this same way (with the same PG) for 15+ years and never had a problem of any kind leasing Infinitis using this PG (with a Credit Score of 820) I never heard from Al again. I had been sending several Emails and left several voice mails for the General Sales Manager, Semos Kostidakis, before and after this incident and NEVER received one call back or an answer to my Emails. I subsequently sent two more Emails addressed to The Three Amigos, (Al, Semos and Luis). I finally did receive a reply from Luis stating that he was Sorry for not getting back to me sooner. He went on to state that when he verified the numbers with his manager, he realized that they still had to add the taxes and fees. He apologized for the misunderstanding. This excuse is pure BS with a capitol B. My best guess is that Al ordered Luis to send me some fictional story. I replied asking what fees? and 7% tax? I sent a couple more Emails addressed to Luis, Al and Semos reminding them that he verified with his manager the day I took a test drive. He verified again when he replied to my Email confirming the Deal and verified with his manager for a third time the day I sat down to write the Deal. Needless to say they did not have the courtesy to respond. Lynnes Hyundai, as a whole, is: Unprofessional, non-responsive, rude, and LIARS. I would give the Sales Dept a ZERO Rating and I will tell anyone and everyone not to go to this dealership. They are rude and liars. I am available to speak to anyone and provide documentation. More