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Lynnes Hyundai

Bloomfield, NJ

3.8
703 Reviews

401 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 703 reviews

August 15, 2023

After reading positive reviews . . I went to the dealership on Saturday to look at a used vehicle for my daughter. Billy was extremely helpful showing me cars in the lot. Monday, I More

by katewhale
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
William and Billy
Aug 16, 2023 -

Lynnes Hyundai responded

I'm sorry to read about your experience, Kate. Transparency is important to us, and it's clear we missed the mark during your visit. We never want our customers to feel like they've been misled or that their time has been wasted. I'd appreciate the opportunity to discuss this further with you if you're willing - please reach out at a convenient time for you so we can address any concerns directly and work towards resolving them together. Thank you, Semos Kostidakis - General Sales Manager - 973-743-5100

August 02, 2023

Not a place that you greeted upon entering. You have to ask for help, no one will offer. 3hrs oil change does not come with a car wash. More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Aug 02, 2023 -

Lynnes Hyundai responded

I'm sorry you were dissatisfied with your recent service visit. We strive for efficient customer service, so it's disappointing to know we fell short of our standards. We will be sure to review your feedback internally so as to improve our practices going forward. If you have any other concerns to share, please feel free to reach out to me directly using the email I've provided below and I will be happy to address them. I appreciate your time and hope you'll consider giving us another chance in the future. Thank you, Dave Nash - Service Manager dnash@lynnes.com

August 01, 2023

Excellent service everyone was great would recommend you to everyone I was well taken care of even the Uber service was a great thing Keep up the good work A little expensive More

by Pop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 02, 2023 -

Lynnes Hyundai responded

We're glad to know you had a great experience with us at Lynnes Hyundai and appreciated our Uber service! We strive for excellence in all we do. Thank you for your feedback on pricing, it's important as we continually work towards improving our services.

July 18, 2023

my experience was very good, I felt that my contact was working for my benefit More

by rjn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Polanco
Jul 18, 2023 -

Lynnes Hyundai responded

Thank you for leaving Lynnes Hyundai a review! We are happy to hear you had a positive experience. See you down the road!

Jul 20, 2023 -

rjn6 responded

MKy experience with Lynnes was greate, this survey sucks! Too long and confusing.

July 18, 2023

The car service reps are department are always courteous and mindful and attentive regarding your concerns. More

by jocastamartin16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jul 18, 2023 -

Lynnes Hyundai responded

Jocasta, thank you for the kind words! We're glad to hear that our car service reps at Lynnes Hyundai have been attentive and courteous. Your satisfaction is important to us. Have a great day!

July 14, 2023

Every one was so very nice. Service was quick.?unlike Wayne Hyundai. Who was very unacomondating More

by clintosgood1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chen
Jul 14, 2023 -

clintosgood1 responded

Everyone was very nice

Jul 14, 2023 -

clintosgood1 responded

All was good

Jul 14, 2023 -

clintosgood1 responded

This is not working

Jul 17, 2023 -

Lynnes Hyundai responded

Thank you for sharing a great review! We appreciate your business and we hope to work with you again at Lynnes Hyundai. Safe travels!

July 13, 2023

Friendly staff but the worse service. Will never go to another Hyundai dealer for service. Did not fix the problem. Set an appointment only to find they never recorded.it. Went to a garag More

by Garfield476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Izzy
Jul 14, 2023 -

Lynnes Hyundai responded

While we're delighted to see our team could offer a warm welcome, the rest of your review is disappointing to read. We strive to deliver thorough service so I'm very sorry for any oversight on our end and that we could not resolve your issue. I understand your frustration and that we've lost your future business, but your feedback will help us make improvements going forward, so thank you for sharing. If there's anything else you'd like to add, please feel free to reach out. Thank you, Dave Nash - Service Manager - dnash@lynnes.com

July 12, 2023

Fernando was a big help, and very informative ! I’m always pleased with the service I received at the Bloomfield Hyundai. Thank you More

by Virginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
July 01, 2023

I never feel ripped off at this dealer and they don't push unnecessary services More

by PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Fernando
Jul 03, 2023 -

Lynnes Hyundai responded

It's our pleasure to offer straightforward and accommodating service at Lynnes Hyundai! Thanks for the 5-star review!

June 28, 2023

I went to Lynne's dealer for a recall to upgrade a software on my car. After an hour and a half they told me that the car was ready but the car's gear couldn't shift they took back the car to the shop More

by Cevas62
Service Time
Recommend Dealer
No
Employees Worked With
Not sure
Jun 29, 2023 -

Lynnes Hyundai responded

I apologize for the inconvenience you experienced during your visit to our dealership. It's disappointing to hear that we were unable to provide a spare car for you and that there was a delay in resolving the issue with your car's gear. We strive to provide excellent service and will use this feedback as an opportunity for improvement. If there is anything more we can do to assist you, please don't hesitate to reach out. Thank you, Dave Nash - Service Manager - dnash@lynnes.com

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