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Lynnes Hyundai

Bloomfield, NJ

3.6
708 Reviews

401 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 708 reviews

August 28, 2024

A few days after i bought a certefied pre owned car i started hearing bad noise from the brakes, the dealership didnt want to fix it and i had to spend more money after just a few days. Bad bad bad More

by Bad
Recommend Dealer
No
Employees Worked With
Peter
Aug 28, 2024 -

Lynnes Hyundai responded

This is concerning to hear, and we apologize for any inconvenience you've experienced with your certified pre-owned car. We strive to ensure our vehicles are in top condition before they leave the lot, so it's disappointing that this wasn't reflected in your purchase. Please reach out directly so we can address this issue properly. Thank you, James Morando - General Sales Manager - 908-257-8496

August 09, 2024

Horrendous. Dishonest and u trustworthy. Neve had an experience like this before. Returned the car before driving off the lot STAY AWAY! This dealership More

by Silverpal2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Axel - only decent guy there
Aug 12, 2024 -

Lynnes Hyundai responded

This review is quite disheartening to receive. We are committed to honest, transparent, and accommodating service throughout the sales process, and I'm very sorry if this was not reflected. I understand we've let you down, but invite you to please reach out directly so we can understand more about what happened and work towards restoring your confidence. Thank you, James Morando - General Sales Manager - 908-257-8496

Aug 17, 2024 -

Silverpal2 responded

Just to follow up - General Sales Manager states my review is quite disheartening and invites me to reach out to him directly so he can understand more about what happened and restore my confidence. I wait a full week for my cash payment to be refunded to my bank account and during that time, I reached out to the General Sales Manager and two other managers in an effort to check up / speed up the process. I asked each to please return my phone call. None did. Finally the original sales rep called to relay the message. So much for working to make things right. STAY AWAY.

May 30, 2024

Our experience was poor to say the least. We had a coupon for a check engine diagnostics for $99.00 straight from their website that they did not honor. We informed them of the coupon as soon More

by mongl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
May 30, 2024 -

Lynnes Hyundai responded

I'm sorry to hear about your experience with our service department. It sounds like there was a significant miscommunication regarding the pricing and handling of your vehicle, which is certainly not what we aim for. We take this feedback seriously and would appreciate the opportunity to discuss it further with you directly. Please reach out when you can so we can address these concerns properly. Thank you, Dave Nash - Service Manager - dnash@lynnes.com

May 21, 2024

POOR CUSTOMER SERVICE! After a bad experience about a month ago, I decided to give them the benefit of the doubt and took my car to get a transmission replaced (See my pre More

by Adrian Campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Consuelo
May 22, 2024 -

Lynnes Hyundai responded

Adrian, I'm sorry to read about your experience with the refund process. It's important that we provide efficient and reliable service, so it's disappointing to see that we've left the wrong impression. I will take a look for your information, but, in the event I cannot reach you, I've listed my email below. Thank you, Dave Nash - Service Manager - dnash@lynnes.com

May 21, 2024

David has been awesome all the way around with his help and assistance thank you More

by Lvenner1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nash
May 21, 2024 -

Lynnes Hyundai responded

Thank you for leaving Lynnes Hyundai a five-star review! We are so glad that David has exceeded expectations and been so helpful. See you next time!

May 12, 2024

My experience at this car dealership was beyond frustrating and was an absolute joke. We spent almost 2 hours discussing options and pricing with a salesperson who seemed genuinely helpful. But Bil More

by mypinkeysmile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill Pacilli
May 13, 2024 -

Lynnes Hyundai responded

I'm really sorry to hear about your experience. It's important for us that our customers feel they're being treated fairly and with respect, so it's disappointing to see we've missed the mark here. We'd like a chance to discuss this further and hopefully restore some faith in our service—if you're open to discussing this further, please reach out at your earliest convenience. Thank you, Craig Van Baulen - Sales Manager - 973-743-5100

May 09, 2024

Good experience from beginning to end. The young man, Izzy, who assisted me was knowledgable & easy to talk to. He made it pleasant from beginning to end. More

by kgreenf2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
May 09, 2024 -

Lynnes Hyundai responded

We're glad to know you had a good experience with Izzy at Lynnes Hyundai! Our team always aims to provide knowledgeable and friendly service. Thanks for the review, we appreciate it!

May 07, 2024

Located right off the highway, so very easy to get to. Everyone at the dealership was knowledgeable and friendly More

by Eric1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Herbst
May 07, 2024 -

Lynnes Hyundai responded

Eric, we're glad to know our location at Lynnes Hyundai was convenient for you and that our team provided a friendly experience. Thanks for the review!

May 02, 2024

Excellent Service And Quick Oil Change , The Best In Customer Service! Thanks So Much Thomas ! More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 03, 2024 -

Lynnes Hyundai responded

Vincent, it's wonderful to hear that Thomas delivered standout customer service! Thank you for taking the time to share with us all here at Lynnes Hyundai. See you down the road!

April 30, 2024

Peter Herbst was amazing! We were able to find the car we wanted and the service was amazing ! More

by devinchaparro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Herbst
May 01, 2024 -

Lynnes Hyundai responded

Thank you for stopping by to leave Lynnes Hyundai a wonderful review!

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